samanthahay5
Google
If you're thinking of staying at europeo, Dont!! We stayed here for 4 nights with another couple and arrived at the hotel around 1am after the transfer coach dropping us off at the top of an unlit dirt track and having to flag a taxi down to take us to the hotel! The reception was locked, there was a number to call, but it was a spanish number. Heard music coming from the other side of reception so went to have a look and the receptionist was having a bbq party with her spanish friends and made us wait 10 minutes to check in. Me and the hubby checked in no problem but our friends booking was nowhere to be found, the receptionist spoke no English whatsoever and after about an hour of arguing it was decided that they would stop in our room for the first night and we would ring love holidays in the morning. She then tried to charge us 30€ for them to stay on a single bed in out room(which had already been paid for)! Finally got it sorted the following morning and as they had originally booked to stay in a lodge and were given a studio she wanted to charge them the difference. There is a 24 hour sex club straight opposite the hotel( which definitely wasn't advertised anywhere) and all the hookers actually live in the apartments!! They all have a siesta mid afternoon and therefore the non english speaking receptionist told us off daily for making noise round the pool! We stayed for 4 days and the pool wasn't cleaned once! Studio rooms are a lot bigger and cooler than the lodges, cleaner came once while we were there but all she did was make the beds then throw all our clothes back on top! Paid for bed and breakfast, breakfast is 1 slice of toast and a hot drink, better off going in to benidorm for a fry up, around 3-5€ depending on where u go! Hubby got mugged on 2nd day by 4 spanish lads so dont go anywhere in benidorm on your own, this happened about 5 in the afternoon! The hotel is not as close to the centre as advertised, about a 15-20 minute walk to the centre or 6€ in a taxi, although not a lot of the taxi drivers even know where the hotel is! Crazy golf is obviously not in use anymore, covered in leaves and overgrown shrubs. The mattresses are left outside and the place is crawling with cats, got absolutely covered in flea bited. Having said this we had an awesome time in benidorm, just the awful hotel that let it down.