Karuna Chouksey
Google
When I visited Hotel Everest in Colaba Mumbai, after Check-in I was asked to leave the Hotel and do the cancellation because they are not allowing male and female to stay together even we were not couples, they should have check it before our check-in in the Hotel.
Second the charged 50% cancellation fee but after offering them 1000 Rupees as cash then they have taken the cash and after that only allowed for 100% refund from MMT.
Worst experience ever had.
They have taken all the inappropriate actions at the last moment when we don't have any other option left except leaving the Hotel and finding alternate solution , this wasted our whole Day.
The Hotel was stinking very badly and the space was very less that even no third bed can be kept there as we have booked room for 3 people as we were in need of a third bed.
Given one Room with common washroom, that was also buzy all teh time and very unhygenic.
We have also booked for early check-in approx 6:30 AM with extra charge of 500 Rupees, that was also not available at the time of Check-in.
They are just taking things very casually.
This is degrading the Reputation of MMT , please remove this Hotel from MMT otherwise customers will not be having faith in MMT in future.
Worst experience with the Hotel.