Hotel Excelsior Planet

We really loved this hotel. |Hotel really ticks all the boxes for location and facilities…. But what really stands out is how exceptionally the staff looked after us and the food ! |Everyone was so welcoming, warm and friendly, it made us feel very relaxed and at home. |The food and wine were unbelievably good. We stayed half board and enjoyed every single breakfast and dinner. |What made a particular difference to us was how brilliantly the staff adapted the menu for our son who is severely allergic to milk. We were given full confidence that they took the allergy very seriously and we were able to relax and enjoy mealtimes which is normally hard to do when eating out. Further, the chef created specially adapted milk free dishes - including the most delicious special deserts giving him the best dining experience of his life. |Hugest thanks to Michaeli, Riccardo and all of the team for giving us all an unforgettable week - we’ll be back. |Highly highly recommend.

After 21 visits over 18 years, I am running out of superlatives to describe this hotel. This year, we made two visits, one with our American family in February and later as a couple in March. The warmth of the welcome from all the staff, combined with the amazing cuisine never ceases to amaze me. On both visits, we stayed in a very spacious and recently refurbished junior suite with a view of the Matterhorn. The skiing convenience is a big advantage. The Cretaz lifts are less than 100m while the hotel offers a free shuttle to the gondola, with its direct access to Plan Maison, at the bottom of the village. Then there is the spa area (the booking system via reception avoids overcrowding) and a comfortable lounge, complete with log fire and friendly bar service.||The balance of professionalism and friendliness really sets this hotel apart. For a skiing holiday, it is the perfect place to stay.

Staying at Hotel Excelsior Planet was an unforgettable experience! From the moment we arrived, everything was absolutely perfect. We liked a lot the room and the view, it was spectacular! Also the hotel has a ski room which is very convenient and a nice spa to spend the time after a skiing day. The dinners at the restaurant were truly exceptional. Every dinner felt like a gourmet experience. We looked forward to it every evening! And special thanks to the amazing staff who surprised me with a birthday cake , it was such a sweet and thoughtful gesture that made my day extra special! Everything about my experience was perfect, from the cozy atmosphere to the outstanding hospitality.

Excellent service from start to end. Friendly, helpful staff at the reception, and in the restaurant the delightful and energetic Martina and Pepe made our week of fine dining fun and enjoyable with their attentive and congenial service. The food was astounding every night - amazing flavours and clever presentation. |The mezzanine mini suite was comfortable, with a great shower, big bath and good beds. Masses of storage too, and an amazing view to greet every morning.|The ski room was great too, with our own locker allocated. |We’d have no hesitation returning.

Italy trip for the family! This hotel has been nothing short of amazing. The rooms are great, ski room is easily accessible and safe, the food and bar is fantastic. The bartender, Francesco, made the best Negroni I’ve ever had. Superb expertise in cocktails nothing short of delicious. Great location from chair lift and restaurants!

After 15 years at Excelsior Planet every year it is as good as the last. With a fantastic proximity to the main chairlift lift it is easy to be on the first lift every morning and then being welcomed back every day by a fantastic reception staff it is amazing. The hotel then has an amazing restaurant with a fantastic selection of meals every night with an amazing restaurant team, there is also an amazing wine menu with two fantastic sommeliers in Matteo and Ricardo. We couldn’t recommend the hotel more and wouldn’t go anywhere else!

We have just returned from a week stay booked via Crystal Ski. This was our first time skiing in Italy and we had a great time.|Hotel is in a great location, just a short walk to the Cretaz lift. The Junior Suite room we had was spacious and comfortable with a nice view of the Matterhorn. The ski room in the basement had a nice drying facility to warm boots each morning. The spa area is modest but equiped well enough. |Breakfast was great but the evening meal was even more impressive, with a 5 course menu of fine dining quality and presentation.|However, the most impressive quality of this hotel was the staff. Everyone from reception to bar staff through to Ernesto, Irene and the restaurant team (special mention to Martina) were very friendly and provided excellent service.|Overall, we had a great holiday and would not hesitate to return. Highly recommended.

Stayed here with friends for our annual skiing holiday and definitely made the right choice.|First and foremost, it`s location to the lifts is superb, nothing more to add on that point really.|The ski cellar / boot room is on the lower ground floor, access to street level is by a rather quirky lift.|Our room was directly facing the Matterhorn, what a view to wake up to every morning.|Hotel and rooms are very clean, great all round service.|The restaurant is superb, comprehensive choice at breakfast and wonderful food at dinner with an excellent wine list as well.|Overall, a great stay and would definitely return.