Hotel Excelsior Planet

Absolutely top marks. The hotel has the best of both worlds, family run but an incredibly well oiled machine. The reception staff could not be more helpful, housekeeping is great, I used the spa twice and both treatments were excellent. As for the Chef and his team and all the waiting staff in the restaurant, absolutely top class. Every menu and meal was made with much thought, imagination, love and care. I looked forward to every visit. As a solo traveller, I never felt overlooked or abandoned in the restaurant, service was impeccable. |The hotel has a perfect location, you can see the starter slopes from the bedroom window. I was lucky enough to stay in one of the new rooms, The Matterhorn. |One final mention to Francesco for his to die for cocktails. I thought all the prices were extremely reasonable too for the quality. I highly recommend this hotel to any discerning traveller. Oh, cromecast worked a treat too.

I’ve been coming here for the last 15 years. It’s a superb family run hotel with truly amazing food, location, staff and fantastic cozy atmosphere. The slopes and ski schools are literally in front of the hotel. A beautiful place that creates long lasting memories. Thank you!

We really loved this hotel. |Hotel really ticks all the boxes for location and facilities…. But what really stands out is how exceptionally the staff looked after us and the food ! |Everyone was so welcoming, warm and friendly, it made us feel very relaxed and at home. |The food and wine were unbelievably good. We stayed half board and enjoyed every single breakfast and dinner. |What made a particular difference to us was how brilliantly the staff adapted the menu for our son who is severely allergic to milk. We were given full confidence that they took the allergy very seriously and we were able to relax and enjoy mealtimes which is normally hard to do when eating out. Further, the chef created specially adapted milk free dishes - including the most delicious special deserts giving him the best dining experience of his life. |Hugest thanks to Michaeli, Riccardo and all of the team for giving us all an unforgettable week - we’ll be back. |Highly highly recommend.

After 21 visits over 18 years, I am running out of superlatives to describe this hotel. This year, we made two visits, one with our American family in February and later as a couple in March. The warmth of the welcome from all the staff, combined with the amazing cuisine never ceases to amaze me. On both visits, we stayed in a very spacious and recently refurbished junior suite with a view of the Matterhorn. The skiing convenience is a big advantage. The Cretaz lifts are less than 100m while the hotel offers a free shuttle to the gondola, with its direct access to Plan Maison, at the bottom of the village. Then there is the spa area (the booking system via reception avoids overcrowding) and a comfortable lounge, complete with log fire and friendly bar service.||The balance of professionalism and friendliness really sets this hotel apart. For a skiing holiday, it is the perfect place to stay.

Staying at Hotel Excelsior Planet was an unforgettable experience! From the moment we arrived, everything was absolutely perfect. We liked a lot the room and the view, it was spectacular! Also the hotel has a ski room which is very convenient and a nice spa to spend the time after a skiing day. The dinners at the restaurant were truly exceptional. Every dinner felt like a gourmet experience. We looked forward to it every evening! And special thanks to the amazing staff who surprised me with a birthday cake , it was such a sweet and thoughtful gesture that made my day extra special! Everything about my experience was perfect, from the cozy atmosphere to the outstanding hospitality.

Excellent service from start to end. Friendly, helpful staff at the reception, and in the restaurant the delightful and energetic Martina and Pepe made our week of fine dining fun and enjoyable with their attentive and congenial service. The food was astounding every night - amazing flavours and clever presentation. |The mezzanine mini suite was comfortable, with a great shower, big bath and good beds. Masses of storage too, and an amazing view to greet every morning.|The ski room was great too, with our own locker allocated. |We’d have no hesitation returning.

After 15 years at Excelsior Planet every year it is as good as the last. With a fantastic proximity to the main chairlift lift it is easy to be on the first lift every morning and then being welcomed back every day by a fantastic reception staff it is amazing. The hotel then has an amazing restaurant with a fantastic selection of meals every night with an amazing restaurant team, there is also an amazing wine menu with two fantastic sommeliers in Matteo and Ricardo. We couldn’t recommend the hotel more and wouldn’t go anywhere else!

Italy trip for the family! This hotel has been nothing short of amazing. The rooms are great, ski room is easily accessible and safe, the food and bar is fantastic. The bartender, Francesco, made the best Negroni I’ve ever had. Superb expertise in cocktails nothing short of delicious. Great location from chair lift and restaurants!