Roula A.
Google
From the moment my reservation was handled with ease until the time I checked out, my experience was exceptional. The hotel has a very nice atmosphere, a pleasant refined scent throughout, and an excellent location ideal for both business and leisure. I also enjoyed a very nice morning view, which made each day start beautifully.
The check-in was remarkable, thanks to Ethem, the Assistant Front Office Manager, whose warm and professional welcome set the tone for a memorable stay. Throughout my visit, the entire team addressed me by name, adding a thoughtful and personal touch that truly stood out.
My room was impeccably maintained by Muhittin, whose attention to detail ensured perfect cleanliness and comfort. The hotel itself is beautifully preserved and consistently smells fresh, enhancing the overall sense of elegance.
Breakfast was delicious—especially the perfectly prepared eggs—and room service was friendly, clear, and delivered without delay. I also enjoyed an excellent massage with Anita, which added a relaxing highlight to the experience.
I had the pleasure of meeting the General Manager, whose professionalism and presence were reflected in every department. From security and bell staff to housekeeping, room service, the spa, and the F&B team, every interaction was marked by genuine hospitality, politeness, and exceptional service.
An outstanding stay from beginning to end. Highly recommended for anyone seeking comfort, elegance, and impeccable service.