Hotel Fasano Trancoso

Only about 20 percent of the staff could speak English. Everything was very disorganized. A lot of talk, but no real changes. They can’t prepare fish properly — it was like chewing gum, twice and in different restaurants. I cannot recommend this hotel.||The high price was in no way justified by the extremely poor service, food quality, staff language skills, or overall organization.||We stayed at the Rosewood São Paulo afterwards — it was a completely different world. More than first-class.

We celebrated my birthday with a couples spa day, and this place is absolutely phenomenal! It took a little navigating to find initially because Google Maps led us astray, and there’s limited phone reception in the area (a tip: take the turn off the main highway leading into Trancoso, and follow the private road directly to the resort - hopefully you’ll spot the signpost, and it’ll save you about 30 minutes). Once we arrived, we were warmly welcomed by a super friendly security staff member, setting the tone for what was to come. At reception, a concierge handled our car and escorted us to the spa in a golf buggy. The changing facilities were pristine, complete with robes, pants, towels, and showers. Our treatments lasted about two hours, and in the middle we were given a short break to enjoy champagne by a private pool, which was such a lovely touch! Afterwards, the golf buggy took us to the main communal area where we had a delightful 3 course meal. The pool area is breathtaking, with a direct path leading to a private beach with beautiful views. We even made friends with a cute dog who added to the experience! From the exceptional staff to the stunning facilities and surrounding beauty, every detail of this day exceeded expectations. It was hands down one of the best days I’ve ever had. My only regret is not being able to stay longer! I left feeling completely refreshed and inspired. I’ll be recommending this place to everyone I know, and if you’re ever lucky to have the chance to experience this… don’t miss out!!

The hotel is in a beautiful location, it’s well designed, the rooms, pool area,spa and restaurant are all simple but very comfortable. Overall we had a really lovely time and enjoyed the hotel but there is definitely room for improvement on the service. ||A lot of the team don’t speak English which is not an issue but may account for the lapses in service. They are all kind and try to be helpful but it was clear that some of the customer service training is inconsistent. ||Some areas for significant improvement are:|Arrival experience - we arrived at 4am and the welcome was not great. We were all asked to fill in forms even the 10 year old even though they could tell how tired we were and could’ve done it in the morning. It was also chaotic. |Restaurant- food was hit and miss and so was the service. Dinner was particularly poor - inedible pasta and risotto . The buffet was really excellent but any ordered food or drinks Most often didn’t arrive or was very slow. |Activities - there should be better information about activities- if we had known about the boat trip we would have done it especially if they gave us a bit more information.||The service by the pool was excellent. The team were very helpful.Our only issue was the main pool being used by the kids club (were were with a 10 year old so we’re not anti child) but they were really noisy playing organised games and they should have gone to one of the other three kids pools.

I had high expectations for Fasano Trancoso, but unfortunately, the experience fell far short. While the property is in a stunning, remote location, nearly every other aspect of the stay was disappointing. The rooms had a strong, unpleasant mildew odor and felt outdated — not at all what you'd expect from a hotel of this supposed caliber. The gym was both dirty and overcrowded. I used it daily and not once did I see it being cleaned or maintained by staff, which is unacceptable from both a hygiene and service standpoint. The spa, which I had hoped would be a highlight, was a complete letdown. I booked two treatments, both of which were well below average and felt rushed and impersonal. Dining was another huge disappointment. Both lunch and dinner lacked flavor, and prices were unjustifiably high considering the poor quality. Communication was also a challenge — as a foreign guest, I was surprised to find that almost no one on staff spoke English, which made resolving even small issues unnecessarily difficult. Most frustrating of all, the extremely high price we paid for our room was in no way reflected in the service or the product we received. For what we paid, we expected excellence — or at the very least, basic standards of cleanliness and comfort. In summary: aside from the beautiful location, Fasano Trancoso does not live up to the brand name or the cost. I would not recommend it, especially to international travelers expecting a refined, luxury experience.

We traveled in a family of 4 with 2 teens. We had a great time very private, safe, and pretty. Best service we ever experienced, service beats even the four seasons in Bora Bora.|We enjoyed the beach with natural pools during one day, a fun off-road drive through an indigenous reservation area to private beaches. We would go to city center ($20 taxi) to have diner in the Cozy ‘quadrado’ with dozens of restaurants.|They were extra nice by allowing a 7 pm late checkout due to our late flight.

Fasano Trancoso Hotel. Bahia , Brazil. Beautiful hotel, luxury in the prestigious Itapororoca Beach, bringing the brand's pillars and seal of approval to one of the most privileged stretches of the region. There are 40 bungalows and 23 villas spread across a secluded setting of lush native forest, blue skies and warm, almost always calm waters. Trancoso is one of the most sought-after destinations in Brazil. residential units have access. Crystal clear and warm waters. From horseback riding to boat trips, there is no shortage of activities for those who love the paradisiacal nature of this coastline. At the end of the day, Trancoso also has countless gastronomic options. Beautiful and exotic restaurants.

Amazing stay from start to finish. The staff make this experience truly one of a kind. Luana and the whole team took such amazing care of us. Feels like we left a piece of our hearts there with them… I don’t think I ever relaxed like I did on this vacation. The energy in the hotel exudes nothing but peace and nature. The beach and all grounds are kept immaculate. Trancoso center is only about 15 min away. The hotel has their own private highway you can take when arriving to avoid poor local road conditions. I cannot wait to be back at this Fasano location. One of our favorites so far. Me and my mom loved every second..

First of all, the location of the Fasano Trancoso is really outstanding. The beach is beautiful, you can walk for hours on a almost deserted beach, there are only a few private houses. The resort is on a large piece of land and part of reserve. The layout is very nice, all rooms are spread out and this guarantees privacy.||The rooms are very well designed. I recommend the Fasano bungalow, they are very large. Also the bathroom is big. There is a huge rooftop terrace where you can spend some time during day and also during might to observe the sky and the stars.||The breakfast is very good, excellent fruit selection and also many other choices. Lunch and dinner is also good. Not all dishes are excellent, but you can always find some great things. And they are flexible and adapt to your preferences.||What sets this resort apart is the great staff, they are all genuinely friendly and attentive and do their best to make your stay excellent. Many of them do not speak English, but they try their best to understand you. So communication is easy due to this strong dedication. Also management is often around and checks if guests are happy. I really appreciate the service provided.||For me definitely one of the best hotels in Brazil, also by far one of the best Fasano. I highly recommend this hotel and will probably return soon.