Cruiser728249
Google
Amazing stay! Minor AC issue in room but was quickly fixed by moving us to another room. Huge thanks to Alejandro, the front desk, bell staff, driver, and the Red Level Lounge kitchen/waitress team for making everything perfect. The hotel’s location was unbeatable — walking distance to Plaza de Colón, El Prado Museum, Retiro Park, and the luxury shops of Calle Serrano. Only small note: AC fan was a bit noisy, but overall an excellent experience!