Suzanne P.
Yelp
We were hesitant about staying in Venice. My husband had a traumatizing experience as a child and went through reviews and photos with a fine-toothed comb before finding this little gem.
The hotel is about a 2-minute walk from Piazza San Marco. It's at the end of a narrow hall which leads to some of the best, high-end shopping in Venice. Please note, this property is NOT on the water, and sometimes that can be a good thing (no mosquitos, for starters...)
We were immediately checked-in upon arrival, just before 1pm. Our room was ready and we were given the option of elevator or stairs. The hotel gives you the feeling of being transported to another era, with it's antique décor and classic service. I found most of Venice to be this way and I loved it.
The room was nicely appointed. Perfectly made-up bed and you could tell it was going to be comfortable. Clean, crisp white duvet and pillows. The room was spacious, although the bathroom could have been just a tad bigger. The towels smelled delicious. Not just clean, they had the very faint smell of lavender with the hotel's logo on them. Very lush. The bathroom was clean and everything functioned properly. There is a small note on behalf of the family and it was nice to find small details like that.
Our window overlooked the long, narrow hallway which led to stores such as Bulgari and Loro Piana.
Now to the breakfast - which is included. One of the best breakfasts we had on our entire 3-week trip. It is served buffet style, in stations. In the center of the room you have baked goods - croissants, breads, cakes, cookies, etc. Along the walls you have different styles of eggs (some are hard-boiled heart-shaped, yes, heart-shaped), bacon, breakfast meats, cold meats, etc. Next we move on to the cheese selection, jams, puddings, fresh fruit, yogurts and parfaits. They also had about 3-4 different types of juices and coconut water. I could go on. You have the option of sitting indoors or out on the terrace. Outside is just lovely - but beware of the pigeons! They have absolutely no shame in picking at your perfect heart-shaped egg! Once you're seated, they will take your hot beverage order and bring out some of the prettiest designed cappuccinos you've ever had.
On our last morning, we headed to the airport at 6:45am. Knowing that, the staff mentioned the night before that they would put out a few selections for us to enjoy before we left. This is where they got me. Breakfast didn't begin until 7 or 7:30. I was expecting a cup of coffee and stale croissant. No - he made sure to have a few things ready for us and those croissants were straight out of the oven!! They also brought us cheeses, jams, cured meats and a few other things, plus my beautiful cappuccino. This is where they went ABOVE AND BEYOND.
5 Stars and A++ on service, cleanliness, location - everything. I would stay here again in a heartbeat.