Hotel Franziskaner

Hotel Franziskaner has the best location in the Chur old town, where is just 10 minutes walk (flat roads) from Chur Train Station which is adjacent to the Bus Station. Bus ride only takes 2 stops to the outside of the hotel. The Hotel staff gave us a Chur pass for public transportation and also some advice of where to visit. We love the breakfast. Coffee is good. Hotel staff were friendly. The window of our hotel room has good views of the old town. However, the hotel does not have an elevator and you need to carry your luggage up to your floor. My hotel room only has 2 power outlets under the bedside tables and you need to kneel down to plug in your phone for charging.

Just arrived in 30 degree heat. No air conditioning and when I asked for a fan there are none. Staff rang the manager and came back with the message that there’s nothing they can do. Currently sitting with the door open as the corridor is cooler than the room.||Rooms are basic. No lift and no fridge. Bathroom small but serviceable. Won’t be back.

We ate in the hotel restaurant, while staying in Chur for a few days, specifically for the fondue. We were not disappointed with the taste and experience exactly what we hoped. Lovely atmosphere and staff, thank you to Ana for her help and advice on the menu choice. Made a memorable meal.

Room was clean and bed was comfortable. We stayed for 2 nights this time. Location is around 8-10 mins walk from Chur train station. It’s located at the old town of Chur and surrounded with shops and restaurant as well. Breakfast is okay and decent enough.

Very simple accommodation. There is nothing in your room. I would say this is the cheapest option in Khur although it is not worth the price.Too expensive for this service.Breakfast is relatively good which mainly provide cheese and hams.Shared toilet didn’t get cleaned for few days.

I expected a shared bathroom, though not ones so dilapidated. Room was basic and as long as you are just sleeping there it’s sufficient. Staff were lovely. I would not be happy if I were a single woman in such accommodation, safe but not comfortable.

I had a horrible experience. Don’t stay here. Ruined my vacation and my evening with my husband. My husband got bitten by some bugs- big patches in hand and shoulder which he showed the staff. He mentioned to the manager - who said bed bugs is not possible. Put it back to my husband saying u have allergies. This is our 6th trip to Switzerland and we have been to 100+ countries and live in USA. Then they said there is some bug in the air - instructed my husband to go to the store (when clearly I saw few staff walking around) to get bug medicine and apply. They would pay for the meds. I felt that was rude. Switzerland that survives mainly on tourism revenue - doesn’t behave this way. My husband being very soft spoken and kind came back to the room. When asked he said - they don’t want to do anything. I went down and asked for room change. The manager made faces saying we charge for room change. But as a favor we won’t charge you. But they won’t do anything for the bites in his hands and shoulders. Not pay for medicine even if we go to store and pick up. They didn’t even ask my husband - do u need bandaid, any first aid. For an American/Indian tourist that’s not acceptable. The dialogue continued - we charge for room change, cleaning etc and repeated they were doing a favor to us. I got super pissed off at this point. In a 2 day trip - we were willing to pack 2 times and move for bugs in your hotel. On top of it - the manager got pissed as I was expressive about being pissed off at this time. She told me she will call police. I insisted she called hoping the Swiss police department was not as rude like this hotel staff. But they didn’t. And frankly I better deal with law and logic than dealing with them. But they didn’t. Instead she said she only wants to talk to my husband and not me. She started such sweet talks with my husband giving him feedback that I am incorrect expressing my frustration and made my husband feel embarrassed. Behind him - she was telling me don’t stay in our hotel again when I was going upstairs to the room. Want to hear more - well no point. To summarize - in your 1-2 day trip at Chur - stay in this hotel at ur own risk. Pic of the mattress. I won’t sit here in hotel and write a long review and save others if these were not true.

Cold room, uncomfortable bed, very noisy. Only advantage is easy reach to ski station.