Hotel Franziskaner

Hotel Franziskaner has the best location in the Chur old town, where is just 10 minutes walk (flat roads) from Chur Train Station which is adjacent to the Bus Station. Bus ride only takes 2 stops to the outside of the hotel. The Hotel staff gave us a Chur pass for public transportation and also some advice of where to visit. We love the breakfast. Coffee is good. Hotel staff were friendly. The window of our hotel room has good views of the old town. However, the hotel does not have an elevator and you need to carry your luggage up to your floor. My hotel room only has 2 power outlets under the bedside tables and you need to kneel down to plug in your phone for charging.

Just arrived in 30 degree heat. No air conditioning and when I asked for a fan there are none. Staff rang the manager and came back with the message that there’s nothing they can do. Currently sitting with the door open as the corridor is cooler than the room.||Rooms are basic. No lift and no fridge. Bathroom small but serviceable. Won’t be back.

We ate in the hotel restaurant, while staying in Chur for a few days, specifically for the fondue. We were not disappointed with the taste and experience exactly what we hoped. Lovely atmosphere and staff, thank you to Ana for her help and advice on the menu choice. Made a memorable meal.

Fantastic location very walkable to train station, dozens of great restaurants. Best free breakfast you will ever find.

Room was clean and bed was comfortable. We stayed for 2 nights this time. Location is around 8-10 mins walk from Chur train station. It’s located at the old town of Chur and surrounded with shops and restaurant as well. Breakfast is okay and decent enough.

I expected a shared bathroom, though not ones so dilapidated. Room was basic and as long as you are just sleeping there it’s sufficient. Staff were lovely. I would not be happy if I were a single woman in such accommodation, safe but not comfortable.

Very simple accommodation. There is nothing in your room. I would say this is the cheapest option in Khur although it is not worth the price.Too expensive for this service.Breakfast is relatively good which mainly provide cheese and hams.Shared toilet didn’t get cleaned for few days.

Ms Anna - very warm and friendly receptionist who obviously loves her work and cares for the guests, made our stay memorable. Hotel Franziskaner has no lift - please be ready to carry your luggage up the stairs. The rooms are well maintained and clean with lovely street view over the restaurants. We love this traditional building set in one of the oldest city of Switzerland.

Avoid this hotel at all costs! I had a reservation for the hotel on 13-14 April 2024 and was in contact with this property prior to my arrival to let them know my ETA. When I arrived the hotel was closed BUT there was a sign on the door indicating guests were to call if they need assistance. No on answered the phone when I called. Exceptionally nice people at the local restaurant attempted to reach the owners/managers of the hotel and there was no response. When attempting to resolve this issue and ask for a refund, the hotel owners insisted on keeping the money because I arrived 30 minutes after the 6pm check-in - even though I told them of my arrival time and they left a sign on their door to call for assistance. This hotel is strictly about taking money from tourists and giving no customer service. Hotel Franziskaner is a disgrace!

The hotel room, staff, and restaurant were all wonderful when I stayed here for one night before I rode the Bernina Express. The room was quaint, clean, and smelled of fresh pine furniture. In the evening, the waiter offered a good suggestion (pictured) for dinner, and the breakfast buffet was extraordinarily generous and delicious. I highly recommend staying here when you are in Chur