Hyatt Place Gothenburg Central

The location is very central and is particularly convenient if you're arriving by train. The bus station is also very close (although we ended up getting an Uber to the airport as it was only a few euros more than getting the bus). The staff on reception were friendly and helpful. The lobby/bar area was very cosy and had a good atmosphere. Breakfast was very busy, but well organised and staff kept ok top of clearing tables etc. The selection was large and varied. Hot options included bacon, beans, pancakes etc and the continental selection was more than adequate. Good coffee. The room was clean and comfortable, and the bedding was of a good quality. However it was far too warm and stuffy (even in November) as there didn't seem to be any functioning air con and the windows did not open. The room was inward facing and was directly opposite other rooms, so privacy was lacking. It was necessary to keep the curtains closed at all times, which meant the room was very dark. There was a strong smell of drains in the bathroom in the morning, which was unpleasant. I was surprised by the lack of amenities given the price point of the hotel (i.e no bottled water, no toothbrushes, no body lotion etc). All in all, a good stay despite some issues.

Location is very central, but the rooms, facilities, and service a major disappointment. I would not choose this hotel, if I were to go back again.||||Pro: ||- great location||- above train station (you can see it from hotel check in lobby area)||||Con:||- Internet doesn’t work. Need to tell tech team to reboot, and they did 3 times but still faulty||- rooms face other rooms windows, there’s a sheer blind but guests don’t realize that the room across can see them. So I just lived as if there were no windows after seeing a naked couple across||- there’s no division of shower and bathroom, like there’s no tub or shower area. It’s all connected. So after a shower the entire bathroom will be wet, but you’re not offered slippers ||- they charge 50 kr for slippers||- the breakfast is free. But it’s literally like a zoo down there during peak times. I have never seen a line so long since I was a child at school waiting at the school cafeteria. There were lack of plates and cups, and people coughing here and there in front of the food while grabbing it. (Honestly, I wish I took videos. It would have been a great instagram reels or YouTube Shorts content)||- front desk service was disappointing. When checking in, I had to question whether that was the front desk or a front area to the bar/restaurant that was closed. The employee didn’t even look up, say hi, or told us to wait a bit. ||||All in all, I have expected better from a Hyatt branded hotel.||——————————————————————————-||||Rooms: ||||- see through windows with no privacy||- you walk through a area that looks like storage||- the way to the rooms make it seem like the hotel was converted from a conference center to a hotel. I mean it is above the train station…||||Nearby activities:||||Malls, restaurants, main attractions are close||||Safety:||||Hotel seems safe. But again, it’s above a train station. You need a card to get up the elevator. But once you are in, you don’t need to tap your card and can get to any floor. So you can totally tag along another guest and get to any of the guest floors.||||Walkability: ||||Although you can see the train station area from your hotel, I didn’t know how you could go up from the station to the hotel. It was raining one evening, and I needed to go out to get to the hotel area. There were no instructions, pictures, signs, or guidance from the hotel or from the station.||||Food and drinks:||||Breakfast was included. But there’s so many people during peak time. There’s a diversity of people—coughing while grabbing food. There’s lack of plates, cups, and staff. It’s survival of the fittest. The one with courage will get a table. The one who fights will get the food/utensils. The ones whose body could fight would be free from diseases (cold/flu).

Train stations hotels are usually places you want to get in, sleep and get out quickly the next day. This hotel exceeded expectations. The feel is 4.5 Stars. Our room was spacious, cosy and comfortable. The bathroom was roomy and the shower water pressure was strong and comforting. The sheets were crisp and the room smelled clean and new. Breakfast was included in our stay. It offered the usual Scandinavian-continental food choices. The food quality was commercial and cooked in bulk. The bacon was cold and oily and breakfast sausages didn't inspire a second bite. The hotel is popular and by 0830, the breakfast restaurant was packed. Location wise this was outstandingly central, as we were commuting by train, local tram and bus. It is at the heart of the shopping district and top restaurants. The staff is nice and checking in and out were a breeze. Would recommend!

This hotel is conveniently located at central station in Gothenburg. Very walkable and close to shopping and restaurants. The area is busy with lots of transit and people, bit the hotel is overall quiet. Breakfast is good with an assortment of items, but can get repetitive for longer stays as the food items are the same each day. The rooms are comfortable and good size with spacious bathrooms. The bathrooms are quite basic and needs upgrading as ours had some broken tiles across the corners. Overall a. Very good hotel that we'd stay in again.

Pro Beautiful hotel, beautiful room, very high standard service by the staff clearly well trained in hospitality service. Staff are very professional, friendly and helpful. Shout out to Victoria who welcomed us upon our arrival and made our check in process a pleasure. She even let us in earlier than usual check in time as our room were ready early. Vey comfortable bed, nice ambient lighting. Good space with sofa and a few small table. Perfect location in the Central station on the first and second floor, so you can just jump from the hotel corridor to be on the ground floor (seriously, don't do this, just take the lift or escalator like a normal sane person:)) Not noisy at all in my room despite next to the train stop. Very well design sound proof room. Breakfast buffet was amazing, good rang of options even for someone like my family that only eat Halal food - various vegetarians and eggs suitable food. Luggage storage free of charge before check in or after checking out to help you enjoy Gothenburg without the need to carry your extra tonne of luggages. Sauna and gym are also available for the customers. Cons None really, for the price tag I think the hotel is perfect.

This is not a five star hotel, or even a four star. It has three points in its favour - well located near bus station (for the frequent, extremely useful airport bus); exceptional breakfast; and very good (helpful, courteous, friendly) staff on reception and in the bar/redtaurant. But the rooms are like simple little boxes with really cheap and very ordinary furnishings. Think bottom end of IKEA range. Large windows open on to internal courtyard views and views of room across the way - and you cannot open the windows!! . So rooms are far too hot and airless. A temperature control of sorts lurks on the wall but no way of telling whether it works (no readout or scale) or how it might affect temperature. And the rooms are in semi-darkness, with wholly inadequate lighting. Same thing applies to brasserie/breakfast area - why Hyatt thinks that trying to eat, read, meet people and converse in such low level, dim lighting is beyond me. As for tea and coffee in the rooms - yes, it exists. But only just - in all my time staying in hotels and B and Bs I have never v had such a miserly allocation of tea, coffee, sugar etc...Lots of places even stretch to a biscuit or two, but not Hyatt!. Overall this is a hotel at the upper end of the three star range. Might stay there again for the breakfast and convenience of location, but I would remember to bring a torch next time.

It was a nice stay in Gothenburg at this hotel. The people at the front desk were really nice and also the people in the restaurant and bar. The room was comfortable and clean. The location is the best. It's inside the central station. But i think they should add more options for breakfast buffet. We had a nice experience there overall.

At first, I was very nervous about staying at a hotel attached to a major train and transportation hub. It might not be the safest. |I was pleasantly surprised. It was actually QUIET…it was clean and the staff were great help and kind.. The hotel, of course, had a separate entrance but it was also easy to enjoy the stores and restaurants attached to the train station and hotel. The location was perfect and getting around town simple. Great location, great staff, very clean, and quiet.