Hyatt Place Gothenburg Central

This is not a five star hotel, or even a four star. It has three points in its favour - well located near bus station (for the frequent, extremely useful airport bus); exceptional breakfast; and very good (helpful, courteous, friendly) staff on reception and in the bar/redtaurant. But the rooms are like simple little boxes with really cheap and very ordinary furnishings. Think bottom end of IKEA range. Large windows open on to internal courtyard views and views of room across the way - and you cannot open the windows!! . So rooms are far too hot and airless. A temperature control of sorts lurks on the wall but no way of telling whether it works (no readout or scale) or how it might affect temperature. And the rooms are in semi-darkness, with wholly inadequate lighting. Same thing applies to brasserie/breakfast area - why Hyatt thinks that trying to eat, read, meet people and converse in such low level, dim lighting is beyond me. As for tea and coffee in the rooms - yes, it exists. But only just - in all my time staying in hotels and B and Bs I have never v had such a miserly allocation of tea, coffee, sugar etc...Lots of places even stretch to a biscuit or two, but not Hyatt!. Overall this is a hotel at the upper end of the three star range. Might stay there again for the breakfast and convenience of location, but I would remember to bring a torch next time.

Pro Beautiful hotel, beautiful room, very high standard service by the staff clearly well trained in hospitality service. Staff are very professional, friendly and helpful. Shout out to Victoria who welcomed us upon our arrival and made our check in process a pleasure. She even let us in earlier than usual check in time as our room were ready early. Vey comfortable bed, nice ambient lighting. Good space with sofa and a few small table. Perfect location in the Central station on the first and second floor, so you can just jump from the hotel corridor to be on the ground floor (seriously, don't do this, just take the lift or escalator like a normal sane person:)) Not noisy at all in my room despite next to the train stop. Very well design sound proof room. Breakfast buffet was amazing, good rang of options even for someone like my family that only eat Halal food - various vegetarians and eggs suitable food. Luggage storage free of charge before check in or after checking out to help you enjoy Gothenburg without the need to carry your extra tonne of luggages. Sauna and gym are also available for the customers. Cons None really, for the price tag I think the hotel is perfect.

Location at the central tram and bus (and train) station is perfect— public transportation is efficient, frequent and comfortable— quick trips to everywhere and a great app that gives accurate information. My room had a nice view over the train station and was quiet. I liked the heated bathroom floor, the excellent breakfast and especially the kind and friendly front desk staff.

Very pleasant stay in Gothenburg. ||The staff at the front desk were friendly and helpful as were all the Swedish people we came across all holiday.||The breakfast was well stocked with lots of staff working hard to keep everything stocked and clean at the busy times too.||Room was comfortable and spacious. Comfy bed and had everything else needed.||Location was decent. Central and within walking distance of lots of attractions. The train station below caused zero issues and was actually quite quirky to look down on from breakfast.

After a disastrous experience at the Avalon hotel (reviewed separately) we checked into the Hyatt. Normally I like to analyze hotel reviews in a bit more detail before booking but I was not afforded this luxury this time around. ||Although the hotel is situated above the central station it was super quiet. We had two comfortable rooms on the 7th floor with all the amenities you would expect including small fridge, safe, ironing board etc . ||All staff were helpful and friendly but we would particularly like to mention the gentleman at the reception who took my call and understood our requirements leading to our stay.||The breakfast includes a good variety of hot and cold food. It can become very busy but we always found tables and food was replenished by the hard working team.||The location is excellent not just for commuting outside the city but also as a base to explore the city. There are several good restaurants and for the shoppers there is a large Nordstan mall just across the road from the hotel. ||I understand staying at Kungsportplatsen but I would still opt for a location around central station. And on the basis of our experience it would be the Hyatt again.

Unusual set up above a train station. The lobby is nice but for a new hotel it’s strange all the carpets to the room are old and stained. Breakfast was probably the most crowded breakfast I have ever seen with no tables available for a period and long lines for items. No fresh coffee options either just a basic machine. Very much a do it yourself option with no staff to help with anything. The room has a view of an atrium used for storing pillows which is also unusual. ||In short there are much better in Gothenburg

Very kind reception staff, nicely designed rooms, and the most comfortable bed I’ve slept in. Great location by the train station and a delicious breakfast with lots of options. The downsides were that my room faced a closed courtyard, some minor maintenance issues, and the breakfast room could at times get very crowded.

Although it is starting to show its age and supports a lot of teams this is a wonderful location if you are traveling through Gotherburg. Located right above the train and bus station (still very quiet) and next to trams you couldn't ask for a better hub. As mentioned a little grimy in rooms more paint chips marks etc but our room was clean to an acceptable standard. The buffet is amazing with a coffee station and light buffet starting at 5am until the main one opens. Very impressed for quality and selection. Exercise facility on site and does the trick. Front desk was quick to deal with any requests. Could be cooler in the room when warm outside but acceptable. If we ever travelled through again for a few days we would not hesitate to stay here again.