Da Kaleido
Google
Very very very unprofessional staffs (or maybe they have very poorly designed operating systems, apologies to them if that’s the case).
All they know is “please wait”and “have a seat”, as if they are being polite when things can be done in literally 20 seconds. Just be familiar with your job and be professional so that the customers don’t need to have a seat and don’t wait so much. It took me more than 5 minutes just to re-tap my key card, I was the only guest at the reception, and the receptionist asked me to take a seat, seriously?
I booked a second night because I was too lazy to pack and move all my stuff. And to be fair, the room and facilities are nice, good enough for the price at least. I made everything happen in the morning, went to the reception made sure I could stay in the same room and signed a new check-in paper and re-tapped my keycard. Then, in the afternoon, a phone call from the reception asking for my passport again. I made sure that he knew I was the same guest from the day before, and I saw them had physically photocopied my passport when I first checked in, and yes he still needed it. Seriously?
The main reason why I booked this hotel in the first place was it seems to have a very well equipped gym, even better than most independent gyms in Yangon, at least from the pictures. Why from pictures? Because I didn’t get to use it!!! Because they said it’s public holiday so the gym was closed. I still can’t think this straight to this day, a gym is closed due to public holiday inside a hotel that is still running?
Overall the room is good for its value, but forget about the service. And if you want to use the gym, make sure it is open before you make the booking.
