Hotel Gajoen Tokyo

Our family of three, including our 14 year old daughter, recently enjoyed three nights here. The staff was so helpful and friendly from the time we booked to check out. The breakfast options were vast and our room was well appointed. ||Something that really stands out.... our flight out of Denver was cancelled and we were rebooked for the following day. This caused us to miss our first night at the hotel. I emailed the hotel to let them know to please not give away our room, that we would be coming and they (without me asking) updated our reservation to remove the first night. They absolutely did not have to do this and we would've paid for that night as agreed when we booked. The hotel understanding that the situation was out of our control and not making us pay for that night really made us feel cared for before we even arrived. ||We would absolutely stay here on a future visit to Tokyo!

OMG this hotel is stunning. From the entrance to your room it is just too notch gorgeous. The hotel has a waterfall in it. Do I have to say more? And it's not tacky. It's beautiful and in a place you can walk to inside the hotel and then just ....reflect The room was huge bigger than most apartments and was perfectly laid out and clean. The staff was also kind, warm and helpful. Breakfast was gratis so we took advantage of it and glad we did. There were at least 40 items to choose from as well as the normal omelette bar and carving bar. Overall if you want to really spoil yourself. This is the place to go

The Gajoen was a highlight of our Tokyo stay - a magnificent heritage hotel, with huge rooms, marble bathrooms, garden with waterfall, antiques and historic art deco murals. The service was helpful and personal , remembering where we planned to go and later asking after our experience. The dining options are extensive and high quality. The buffet breakfast is an astonishingly diverse and delicious mix of east and west - salmon grilled to order and pastries made fresh in-house. There is a shuttle bus service to the station which is only 10 minutes walk, but uphill. The hotel is an important wedding venue so it was charming to see all the guests in their kimonos. A memorable stay.

The hotel room feels tired and in need of some updates especially the very old and dated bathrooms. We appreciated how much space the hotel room had though. Service is a bit cold and formal. This hotel feels more like a place to come for a wedding, event, or to eat dinner in a unique and pretty atmosphere. Would recommend visiting if you’re in the neighborhood but wouldn’t recommend staying the night.

The hotel isn’t really luxury and is also a tourist attraction. The rooms definitely are. Even the smallest is close to 1,000 sq.ft.||Other services are not as good as other luxury hotels in Tokyo and not really present. The hotel is large but only has rooms on three stories of 60 rooms. Overnight guests are not their priority.||There are no amenities other than the executive lounge which still confuses me and the shared gym in the adjacent office building. Some guests get to use it while others don t. There are no executive lounge options on any booking sites and even the lowest cat rooms are called executive suites so I thought is was accessible to everyone anyone familar welcome to add to this. I’ve read some reviews that say they grant automatic lounge access to any Japanese guests?!||The lobby looks great but the long walk to the room ’s one of the biggest downsides here. Takes god knows how long and constantly feels like a convention center. Location was well out of the way for any major areas and is on a steep hill.||Mediocre breakfast and bad bellhop service. And if you don’t mind the retro bathroom, this is of phenomenal value.

What an incredible hotel!!! The atmosphere is off the charts. The rooms are large for Tokyo standards and the beauty that surrounds you on the grounds is so peaceful. We were also blown away by their service. Highly recommend a stay here if you get the chance.

went to the exhibition here, not staying in the hotel sadly beyond my budget. Tickets easy to get on line or at the hotel. Exhibition took my breath away its so beautiful- honestly like stepping back in time. The rooms, some of which you cant photograph, are exquisite and the art displayed is a mix of modern and traditional. really do go- if nothing else the rooms off the tiny landings up the 99 stairs are not something you would get to see anywhere else.

This hotel is really beautiful. Even if you don't stay here, I think it's great to see and explore. There's also a museum inside. Great for fancy dinners and weddings. I wouldn't make your way here unless you were already nearby. Seems like a good activity for elderly visitors or parents that might be with you Most of this large hotel area on 1F has elevators and large space for a wheelchair ♿👍

Japanese beauty! I missed checking the famous stairs though. I wanna go back there soon!!! Quality: Higher. Price: Higher but worth it. Location: Walking distance from Meguro station. There are shuttle buses between Meguro station - Gajouen and Shinagawa station - Gajouen.

We were lucky enough to have an early lunch at the buffet at the Gajoen hotel as part of a Ghibli Film Appreciation Tour we booked. The exterior of the spa of the hotel (which itself is inside the hotel) was the inspiration for a location in Miyazaki's film "Spirited Away." Walking around the interior of the hotel is like being in a Japanese luxurious fantasyland...gardens, bridges, artwork...even the bathrooms are a luxury experience you don't want to miss! (The ones past the buffet restaurant.) We found there was PLENTY for vegetarians to eat including a delicious pea soup, mac and cheese, rice dishes, as well as other western and Japanese inspired foods. I point this out, not just because we are vegetarians, but specifically because when we booked the tour (through a third party tour company) they went out of their way to let us know there would be no vegetarian food which was simply not the case at all. There was plenty to eat and drink, plus the dessert options were phenomenal. Go here. Eat here. Don't forget to pee!

This hotel is absolutely INCREDIBLE! I felt like a princess here. It was the most luxurious experience and the restaurants downstairs were very good! Make sure you make reservations early though because their Chinese restaurant and Japanese ones are always fully booked all day. The staff treats you like royalty by the way, andddddd.... The bathroom had a STEAM ROOM next to the shower! It's so nice to just have that whenever I want to do a quick steam. Very good for you and it's so nice to just be able to do it in my own room and shower and sleep right after! Room service was amazing, they'll bring you everything you need! The room service food was even more phenomenal and their sushi was great! Imagine laying down on the most comfortable bed, watching anime and eating sushi?!!! I love this place. Check out these pictures I'll be posting of the bathroom and the outdoor area where you can take pictures where it looks like you're in complete nature!!! They did amazing in designing the place with all the little rivers and bridges. How cute!!! This is a HUGE hotel, but you'll find your way :)

A beautiful hotel. When we arrived from Meguro station (a short walk with a bit of a hill), an artist was doing an ikebana (flower and plant arranging) demonstration in the front lobby. This pretty much set the tone for the entire stay, as every detail was well thought-out and aesthetically presented. There was art absolutely everywhere! Our room was a luxurious combination of traditional tatami plus Western comforts. There was a steam room in the giant bathroom! Our window overlooked the Meguro river, which I imagine in spring must a fantastic place to view cherry blossoms. The restaurants all looked great and we chose the New-American restaurant "Kanade Terrace", and received expert service of manager Mr. W. Nishantha who made us feel like family and regulars, even though it was our first visit. We will definitely be back!

A very luxurious hotel in downtown Meguro. Only a 5 minutes walk from the Meguro Station. They offer a lovely wedding service as well as high end restaurants even if you are not staying the night.

One of Meguro's best kept secrets and a surprise for Studio Ghibli fans. The Meguro Gajoen was a sort of department store back when it was built in the 30's and today its one of the best kept secrets for tourist and for those like me curious about the inspirations in Studio Ghibli films as it was the inspiration for the architecture in Spirited Away, 千と千尋の神隠し. Today its still a popular place for wedding planning and shopping as it was when it was first built, but for the casual guest its a great little museum hidden in the hills of Meguro. The Hyakudan Kaidan climbs the hills with a stairway of 100 steps which allow you see walk into one of 7 exhibit rooms with cultural art displays. Top Tip: Meguro might seem like a momentary stop to most people, but its one of my favorite locations in all of Tokyo. There's a lot going on here if you look hard enough!

Lovely hotel to get married in and very fancy displays. I just love the large glass windows that give you a nice futuristic view. Best part of this place was the museum. They have traditional displays and trinkets but also use it in modern time. You Would have never felt that you were in a hotel being in that museum. Bring a camera everyone is challenging to take the best and most artistic photos. Give it a shot.