Hamedtermeh1994
Google
I stayed at this hotel for 5 nights.
Upon arrival, I noticed that the room floor was not carpeted and there were no slippers provided. We were told that the hotel has no rooms with double beds, so they gave us a room with three single beds and simply pushed two of them together, which did not feel comfortable at all. The mattress was very poor quality and completely worn out — it had a deep sag in the middle. As a result, I woke up with back pain for several nights and eventually had to put a blanket underneath me to fill the dip.
The room ventilation was good, but the hotel’s internet was below average. The shower was terrible — the shower head was clogged with limescale, so the water flow was completely uneven and it was nearly impossible to take a proper shower.
As for the restaurant, the quality of the food was excellent. However, because the hotel didn’t provide wristbands for categorizing guests, every meal required a 20-minute wait in line while the staff manually checked each guest’s service package. At first, I thought it was due to a lack of tables, but once inside, I saw many empty ones.
The swimming pool was average — not really clean, but not extremely dirty either. Since there was only one staff member responsible for the pool, he was overwhelmed trying to watch the swimmers’ safety and maintain the pool water at the same time.
The staff in all departments were very polite and respectful. However, when I asked the reception once about directions, ticket prices, and transportation options, they simply told me they didn’t know because they always travel with their personal car.
In the end, I would say the hotel management was very poor, the pool was average, but the food quality and the staff’s attitude toward guests were excellent.