Hotel Ginsui

The hotel was a good old style with spacious room and comfortable bed. However, it was somewhat like an AirB&B style accommodation, i.e. no personnel on site. Everything was clearly explained, including how to sort the rubbish, but not enough bin-bags provided for each type of the trash. We stayed for 4 nights and no housekeeping all through. The air- conditioner and wifi were working well.The area is very safe and convenient with the main bus stop and convenient stores nearby.

Good clean old hotel. No staff on site. Everything was provided. We stayed for 4 nights in April. No housekeeping for our entire stay, so it was more like airb&b. There was a direction how to sort the rubbish but no trash cans provided. The location is close to bus stops and convenient stores.

Booked one night on Airbnb for $53 and wanted to stay one more night, Airbnb showed it’d only be $25 extra to extend, but the host said I couldn’t modify on the check out day and told me to rebook. Rebooking was another full $53 so I checked other platforms and found Booking.com has the same room for $33, so obviously I booked it there. It took a while, but they eventually let me stay in the same room. All good, until checkout. I left before 10am, dropped the key exactly as instructed. A bit later I got a message saying I hadn’t checked out, and it was entirely in Chinese. Just to clarify: I am Chinese and I can read it. But I’d been speaking in English the whole time, and I’m traveling on a U.S. passport. So to get a warning message out of nowhere in Chinese felt like they completely ignored how I’d been communicating, and just assumed based on my background that I hadn’t followed the rules. It’s not about the language, it’s the fact that they chose to switch just to accuse me of something, without even trying English first. That kind of snap judgment didn’t sit right with me. It came off as stereotyping, and I found it disrespectful.

Due to the delay of the Shinkansen, I had to arrive at the hotel after 10 pm without prior contact, and I was very worried when I saw the comments. However, everything went smoothly after arrival. Only need to make a phone call at the front desk, and there will be Japanese/English/Chinese speaking customer service to guide you in checking in and getting the keys. There are some problems such as old facilities and lack of toothpaste, but considering the low price and good location, I believe they have already provided the best possible service.

The location of this hotel is excellent, and the wifi works very well. Rooms are large compared to others in Japan.||However, there is no staff at check in, and you have to use a code on a locker to get your key. They CLAIM that they send the code, but in reality they didn't so I had to make a roaming international call to get it. The carpets in corridors and the room were stained, a lot. The room had a very musky dirty odour.

This hotel has no staff . U get the key from locker. No room service for the first 2 nights

Check in system was awful. Information lady refused to help us or anybody either. She would just hide in her room even when we were calling her. The rooms were also pretty mediocre. The only redeeming quality was it's proximity to the beach and food places. Another thing to add is that it was the other visitors were incredibly loud, making it impossible to sleep, but that's not really the hotels fault. Overall 2/5 stars

I had no problem at all with the check-in. It's actually super easy and convenient. The room was comfortable and it was clean. The only problem for me was the WiFi. It doesn't work in the room. We had meals in the hall of the front room. There the wifi works properly. The location is amazing. Best location!!!