Hotel Golden Tower

The manager by the name of Balvinder singh is a total cheat .. keep asking me for cash whenever I wana pay for the room .. I stayed total 7 days n he always insists in pay by cash n I was lucky enough I pay by credit card except for the last day payment which was by cash to another manager who was on duty .. the next day wen I cheating out this cheat manager Balvinder singh gave me a bill of RP 7000 but I told him I have paid the full amount with credit card plus cash .. he insisted that I still owe RP 7000 until I told him to in the computer n show me .. than it was reveal I have paid RP18000 but not the RP 3000 cash. So than he said it’s RP 3000 not 7000 … as I was living for the airport n didn’t wan to be late I paid RP 3698 plus room service on my credit card n left .. while in the taxi I calculated THAT I STAYED 7 nites at RP 3000 so I actually paid the full amount (RP 18000 6 days n RP 3000 cash ) he made me pay extra RP 3698. I call him up 3 times on my way to the airport to tell him that the 3698 that I paid was overcharged .. he promise to call me back but did not … till now it’s almost 4 days I’m back in Singapore I have not received his call nor Freon his management regards to the overcharge payment .. The staff like Gagan , Anil , gourouv ( nite shift manager were excellent .. As I have stayed in this hotel for almost 4 times over 3 years with no issues but this BALVINDER SINGH has made the bad reputation for this organisation… he is a cheater n a very shroud character … I’m totally disappointed

Stayed for a night. Location is super convenient. Rooms are small but are very clean. Staff is extremely courteous and friendly. They also allowed an early check-in too.

I recently visited a hotel with my family. Upon check-in at 9 pm, I was quoted ₹3200 per room after a discount. However, when we checked out the next morning, I was informed that another room was actually ₹4200. The reception didn't disclose this price difference earlier, and I'm unhappy with the lack of transparency."

BALWINDER SIR WAS SO SO GOOD IN HIS BEHAVIOUR WELL SPOKEN AND SO POLITE THAT IS WHY WE DECIDED TO STAY HERE PLUS THE SERVICE WAS 10/10 MUST VISIT IT IS VERU CLOSE TO THE GURUDWARA SAHIB🙏🏻😊 JUST 100 METERS

Bad management and poor service. Rooms are not clean and spacious

The hotel golden tower was very pathetic not worth, room are two expensive, service and basic amenities not available not recommended

1) WiFi Is not working 2) Socket is not good 3) Little bit overpriced Location : Top class Nearby golden temple 2-3 min walk McDonald 1min walk Subway 1min walk If you don’t need wifi then you can book this hotel I booked this in 3000 rupees offline in a weekdays time I guess the fair value is 2k-2.5k

I had a family stay for 3 nights at this hotel, although the location was perfect as selected but the room being a super deluxe was actually not worth as paid. The room has seapage on walls and smelly when you enter the room from outside (few room inside pictures uploaded below). The room was not changed even on request on the day of check -in. It was literally a very bad experience of this hotel. The reception person even misbehaved on the day of check out as well.