Hotel Goya

STAY AWAY AT ALL COSTS!!! Worst hotel I've ever stayed in Spain, Europe and out of all the places Ive been in the world. I'm a frequent traveller, I've been countless destinations all around the world, in different continents on different occassions, but Hotel Goya, is a disgrace to the hospitality industry, furthermore to the whole tourism industry of this incredible city of Seville, Andalucia, Spain. Staff were extremely rude, underqualified for the job, I doubt they even have taken the basic training required to be a staff of such premise. If they have, which I fear makes it a worse issue. They should seriously reconsider finding a new career. They clearly don't understand what HOSPITALITY IS. They're not helpful at all to guest, nor welcoming. Rather posing a hostile attitude that makes its guests unpleasant, which is far from what visitors to this attractive city were seeking. A true disappointment, a shame and an atrocious act to everyone's heart. I am absolutely 1000% certain, this set of obnoxious isn't just confined to myself and my companions who were accompanying during my whole stay and trip here. I'm appealing it to you now, to whom this review may concern(probably the owner and the GM). If someone who supervises the whole crew doesn't implement my feedback, I could guarantee without a doubt, you'd be getting more reviews like this. I'm actually helping you out on this matter. Fix it, do something about it at all costs. Educate your staffs about basic courtesy even my 15 year old nephew has. The odor in the room that resonates throughout the hall way is the worst nightmare I've had. I don't and don't want to know where it came from, the cause of it but I feel like you guys working here should know, or are you just too used to the odor, you can't feel it at this point? You leave me with a lot of questions, questions I don't even want to know the answers to. Do something about it, nobody wants to sleep in a place filled with filthy odor. Thank you for a unique experience, I've been to 1000+ hotels around 50 different countries, and you guys are the worst hotel I've been without a doubt. Thanks.

The hotel is located in the city center near the Cathedral, which is an excellent place if you don't want to walk too much or use any kind of transport (you can walk a lot in the city center anyway). Small rooms, around a lobby. If you don't want to spend too much time in the room, then this could be a choice, because of the location. In the room, a big cabinet, a double (double-like) bed, and a well-equipped bathroom with a bathtub. The cleanliness was okay, although the materials they used in the room were not the best, and looked worn. Since the window opens to the lobby, all arriving and departing guests can audible well, as well as all conversations and movements - this is strongly disturbing. The bed is a bit short (and narrow), hence it's already uncomfortable above 170 cm. It was a bit confusing at times, as we occasionally heard a gnawing sound from the cabinet base, which would fall silent when knocked on (and the source of the noise didn't turn out). We stayed here in winter, the temperature in the room was proper without heating, but a slight sewer smell sometimes spread in the room, which could be eliminated with ventilation. The staff was mostly neutral without a smile; we basically met only with three different receptionists when picking up and dropping off our keys. All in all: mediocre level, but usable.

This hotel is located in the old part of the city which makes it very handy. There are many tapas bars and restaurants quite close. The procession of the Virgin passes right in front of the hotel. It passed on Oct 19th. It is a significant event.

All around AWFUL experience: ground floor room was like a zoo cage. Claustrophobic, stuffy and noisy. No exterior window. Room “window”has bars and faces an interior elevator lobby that is brightly lit. A sofa sits in the lobby just out side of the room which made us feel like we were in bed with strangers. Double bed is small and very uncomfortable. Door locking system is archaic and a fire hazard. Staff is extremely rude and unaccommodating.

Staff entered our room without our permission. Our room smelled like mold so we left the electrical key powered on to keep the A/C going while we left the room and the staff entered our room and removed the electrical key.

This hotel is spotless the staff are friendly. The bar next door is 10/10. Location is great within walking distance to everything. I felt very safe at this hotel being a solo trip. Only thing that lets it down is if you’re on the ground floor your window does open up to the lobby however, it doesn’t spoil the trip.

Fernando and the rest of the staff are great. Centrally located and close to centro Sevilla. The rooms are super clean and with a good bed and pillows. This hotel isn’t modern aesthetically but it is well decorated with its charm.

I’m writing at 3am, because I can’t sleep. The AC doesn’t work and it was 42 ℃ outside today and still really hot. The window is facing the hall and other rooms so you can’t open. You need to put the key if you want to use the electricity and it buzzed every 30 seconds. That noise really bothering me. Terrible.

Un hotel sencillo (no tiene restaurante ni bar), acogedor, limpio, "barato pero muy bueno". El personal me atendió con cortesía y prontitud siempre. La ubicación no podría ser mejor: cerca de la Catedral, Universidad, y los restaurantes y bares del casco antiguo. El wifi funcionaba muy bien para videoconferencias.

The wifi is fast and free. The rooms are quite small (though I'm from the United States, so perhaps I expect larger rooms). The price is great. The hotel is located right next to The Cathedral and other popular destinations in Seville. It met my needs perfectly.