Hotel Gran Garbí

The hotel was okay. The room was fine for us, we liked the balcony and it was clean and tidy. Access to the splash park was the best bit. The hotel pool looked like it needed a bit of maintenance and I wouldn't rate the lifeguards to actually save anybody when they are sat looking at their phones. Rules about no floaties, footballs or saving sun beds are ignored by everyone and not enforced. So we only got a sun bed one day out of 7 and all the others had stuff piled up on them even though nobody was around. |The food was okay until it poisoned me. I think it was ravioli that made me sick. Most of the week was fine and we were eating the food even though it was a bit cold. But the sixth day I was just vomiting and diarrhea all night and then slept it off the next day which wasn't ideal when I was alone with two young children. It's when you're lying on the floor by the toilet all night that you notice things in the bathroom that haven't been finished to a very high standard. I'd say the hotel is okay but wouldn't say it deserves it's 4 star rating. |However the cleaners were absolutely lovely, smiling and welcoming and one let me into my room when my key was playing up. |

This is not a four star hotel. It is a three star at best. The pool areas are great for kids and is the best feature of the hotel. Try to get to sun loungers early to avoid disappointment. ||The location is good in terms of its proximity to the beach and is very close to the clubbing quarter. ||The food is adequate. The dinner and breakfast options do vary daily but after 5/6 days, your stomach starts to yearn for the sweet nectar of boiled celery. ||The staff service is ok. The housekeeping staff are accommodating and delightful at times. However the bar and restaurant staff carry the aura of a dull fatigue from listless career in the hospitality sector. ||The biggest drawback are the rooms. The decor is a monument to discount 1970s minimalism. The 4 single beds provided for our family of four left barely left any floor space. Coupled with a tiny balcony, it is enough to convert cabin fever to coffin fever. While being somewhat antiquated, it was clean. ||If I was a young man looking for basic lodgings in a fever of alcohol soaked clubbing experiences, this hotel would suffice. However, as a husband and father of two children, with an appreciation for breathing room, I will not be returning to this hotel.

There were pros and cons. The pools were nice, but the water was very deep which wasn't ideal for us with young children. There were about 30 sun loungers for a hotel with 500+ rooms. The water park area was really good. The canteen food was fine, but very busy and long queues for each station. There were good choices for meat eaters but almost 0 vegetarian options, even most of the salads had meat in them. All the staff were friendly, with exception of the hotel manager. The rooms were cleaned every day by really lovely cleaners, but unfortunately we found our room had bed bugs. The manager reluctantly agreed to let us change rooms, but to a cheaper room and at no discount. He refused even to help us move our bags. He found the situation very amusing and was super rude. The rooms are tiny, we had a family room, which was 4 single beds pushed up against eachother to squeeze into the room. Paper thin walls between neighbouring rooms, so you can hear everything! The entertainment was good, our kids loved the kids discos. The hotel is situated in a party area, so its really, really loud at night. If you're a young person looking for a party holiday you'll love the area, but we found other the towns nearby much better for families.

Will never be coming back to this hotel again. First of all the food after going all inclusive I regretted the day I got there the food was very under cooked and very mix matched food. I asked about could they cater to additional needs and was told “no”. The food from tea time gets served AGAIN at breakfast for instance multiple times, lasts nights veg/chips/salad was served for BREAKFAST!! Same food every other day. Milkshake machine was broken, juice machine was filled up if it was a good day! The waiters literally don’t wait for you to finish before their taking plates and cutlery away.||The staff!|The bar staff were great and friendly but our favourite was “Jose” he was kind, caring and compassionate! Every service was exceptional and nothing was too much.||The entertainment was all in Spanish which was fine but not very great entertainment for evening.The kids entertainment was just a mini disco of the same 5 songs every evening.||The children’s female entertainer named “Blanca” was rude, unprofessional and shocking attitude right through out the holiday! On one occasion she excluded my child out and proceeded to point & laugh with another Spanish resident at myself and my 5 year old child. (Evidence of this and will be taking to social media) When confronted and asked for name to report she smirked and gave the most abrupt, rude answer! Imagine being a child’s entertainer and excluding children that have travelled on holiday! She absolutely made my child not want to get involved in any activities that she was hosting! HOWEVER there was a male children’s entertainer called “pedro” and he was exceptionally well mannered, fun, loving and entertaining. He included everyone and made sure everyone was having a great time. He deserves a pay rise, while Blanca deserves the sack!! The was she was this was noticed between other British familys.||The decking round the pool at the main entrance was broken so had to be careful were you was walking. The sun loungers bases were cracked. Sun loungers broken. Indoor pool closed. Couldn’t hire ping pong bats due to them having no balls. ||Very minimal entertainment and for the price we paid the service didint meet it. I requested at reception to speak to the manager and waited and not one manager approached. I stayed from the 1st July to 11th July and to be quite honest we couldn’t wait to get home. Over £3000 for a family of 5 we paid for this hotel and honestly it was absolutely appalling.

Very Disappointing Stay – Rude Staff & Poor Service||I stayed at Hotel Gran Garbi in Lloret de Mar and unfortunately had a very poor experience. One of the worst moments was when a staff member shouted at my 10-year-old son and made a scene in front of the entire restaurant, embarrassing both of us. They then spoke to another staff member in Spanish, clearly knowing they were in the wrong. About 10 minutes later, they came over and apologised — but the damage was already done.||There are hardly any sunbeds available, and if you’re lucky enough to get one, don’t expect to move a chair nearby. I was told off just for putting a chair next to a sunbed so my partner and I could sit together.||The food was nothing special, and most of the bar staff were just as rude. On more than one occasion I asked for ice, and they simply walked off and ignored me. You can only get one drink at a time, which means you can’t even order for your kids. There’s no pool bar at the main pool, so when you go inside for a drink, you get told off for coming in wet. One tall, bald staff member was particularly rude — he even seemed to threaten cutting off a family member’s wristband, which was completely unnecessary.||That said, there were a couple of lovely bar staff — the lady behind the bar was always polite, and the man with the bun was friendly and helpful.||When booking, it clearly stated we would get a double bed, but we were given two singles pushed together. The rooms themselves were okay for short stays, but not ideal for a bigger family — and they were far from perfect. The toilet in our room was broken, and the shower head was faulty, falling on our heads more than once. Everything felt a bit dodgy and in need of maintenance.||The only real positives were the lovely staff who cleared the food plates — they were polite and friendly — and the maid on the 2nd floor who cleaned our room brilliantly every day. I didn’t catch her name, but she was amazing.||I also want to give credit to the water park staff — they were fantastic. One of our family members got hurt, and they were quick, kind, and professional in helping them.||Overall, the negatives far outweighed the positives, and the experience was stressful rather than relaxing. I would not recommend this hotel.

Family hotel, minimal sunbeds and umbrellas but space to lay on towels if needed its a rce at 7-8 am to get a sun bed. room cleaned every day but under the bed still had crumbs and god knows what. |probably say this is more of a 3 star hotel - food is okay but very basic and all inclusive doesn't start till 1030.

My family got upgraded to this hotel as we had problems from our other hotel, what can I say it was lovely! The staff are friendly the rooms are cleaned daily and are very clean the pools are good entertainment was good it could do with being on a bit longer but it was fun. The food for me wasn't great as i don't like fish and it's repetitive but that's normal for all inclusive the water park was fun also.

Festival, the food is rubbish if you booked the bus, the drop you in the main street you have to walk with your luggage about 3 or 4 mints the stuff is not helpful at all. Basically, my boss is coming. 6:30 afternoon they kicked me out in 10 o’clock morning !!! the says checking out is 10 o’clock morning Please leave the room immediately. And day before I leave, I went to the reception. I told them. I’m gonna leave 6:30 nobody told me. You have to leave the room 10:30 in the morning. Anyway, and they told me I have to walk all the way to the main street wait for the bus if the bus is not coming in 6:30 you need to call the number is not our problem!!!! the first night they charge me £20 for booking Taxi the reception guy told me I think original is Morocco but he born in Spain. I don’t know his name. I think the £20 he just put in his pocket.

Standard resort hotel with prison quality food.