Hotel Grand Bach Tokyo Ginza

Great hotel and great location in Ginza (only 7 min walk to Ginza 9).||The nearest metro is the Higashi-Ginza Station and it is just sround the corner from the hotel. This station gets you to most places in Tokyo without any change overs (direct connection to Shimbashi, Asakusa, Skytree, Akihabara, Shinagawa, Roppongi, Azabudai Hills, Narita airport, Haneda Airport).|Also the hotel is only 15 min walk to Shimbashi, 25 min walk to the Imperial Palace and 40 min walk to Tokyo Tower. It was very easy to get to anywhere in Tokyo from this location.||Close to the hotel there are numerous restaurants and combinis (7-11, Lawson & a Family Mart) within walking distance.||Although the hotel lacks a gym, swimming pool and spa for a 4 star establishment, it does make up for this with spacious rooms and a chich atmosphere with elegant decor. There is also life classical music being played at the hotel bar.||The room was spacious (with 3 beds), clean, well laid out and well maintained. There was no significant untowards noise despite the hotel being located in central Ginza. Shower facilities in the room was exceptional.||The staff were pleasant, friendly and helpful.|The only main downside was their WIFI and internet service that was non-existant. For our 3 nights stay the internet speed was so slow that we could not even browse (this meant you could not watch Netflix on streaming). We informed the reception and was told their internet connection was bad. There was no attempt to rectify this issue. However, after further discussions, they said they would provide us with a mobile WIFI device to connect to the internet. This device was even worst. It did not have a dedicated data SIM and connected to the hotels cloud server at 1MBs. Again completely non-useable.|I would expect a luxury hotel to have high speed internet access as a basic especially for the price of their rooms.

I had a wonderful stay at Grand Bach Tokyo Ginza. The location is absolutely perfect right in the center of everything and very close to the tube, which made getting around so easy. The hotel is extremely clean, friendly, and the rooms are amazing and comfortable. The breakfast was amazing, with lots of food choices. View from the room was absolutely stunning!||A special mention to Eri, Kiko, and Yui at the front desk. These three ladies were truly incredible, super helpful, super friendly, and always polite. Their service made my stay even better.||Overall, this is an incredible hotel and I can’t recommend it more.

We booked for 6 nights for 3.||Pro:|Location is great. Very near main Ginza shopping, with a Lawson and Starbucks just below the hotel. Near Imperial palace garden, great for runs. 1 round is 4.5KM.||Cons: |VERY SMALL ROOM for 3. Unable to open suitcases with space to walk.|VERY NOISY. It is suitated beside a tunnel entrance/exit, and EVERY night we are woken up by loud vehicle exhaust, ambulance or police sirens. Extremely noisy. Very bad rest everyday.|VERY BAD HOUSEKEEPING. we've ever encountered throughout our holiday trip over the years. Bed were not made, our clothes were thrown around, floor not vacuum and rubbished not cleared. Informed the cleaning lady (from China) but to no avail. Informed front desk. Still the same. ||Issues:|We informed the hotel we will be checking in late at night. When trying to check-in and pay for the credit card deposit, the check-in staff kept saying he couldn't charge my card. I got on the phone back to my bank and the bank informs there was no attempted charge from the merchant. Whole episode took us 45mins and $48 phone charges. Went down next day and they tried again, this time it went through. apparently it was a problem on the hotel system.||Breakfast included was a scam. literally just bananas, half a coffee machine, some hard bread that looks much worse than those from Lawson. There wasn't even milk nor juice. Raised a complain to front desk, front desk escalated to management and refunded us the breakfast cost. We werer literally shocked by the breakfast.

This was our first hotel ever in Japan and it set the bar high. We had a corner king room on the higher floor. It was so spacious and had every amenity. Even a full make up vanity! The bed was very comfortable. The hotel was very quiet, we never heard anyone past the lobby. Breakfast was included and the food was amazing. I want to know how to make the salad dressing and vegetable soup so I could eat everyday! We also had the bar included it we were too tired every night to partake. The front desk staff were so friendly and spoke English very well as my Japanese is not very good.

The junior suite is great. But the bathroom double sinks around the drains not clean. Both got yellow/brown stains. I have used the hotel toothbrush gently clean it the sink on the left hand side is come off. And the sink in the toilet same. I thought hygiene is top in Japan 🤷‍♀️. 2 out of 4 I have stayed this trip are like this. Pic 1 bathroom. Pic 2 toilet.

This was our first trip to Japan and we selected the Grand Bach Ginza after exhaustive web searches. The location, appearance, selection of rooms and meal plans, were all deciding factors.||We opted for a corner king room including breakfast: we were not disappointed. The service was excellent and we had about the best room in the hotel. Spacious, well laid out comfortable and very clean.||We enjoyed our stay and will definitely keep the Grand Bach at the top of our preferred hotels list for our next visit.

The location is excellent. The room was nice and clean. We didn’t have the opportunity to try the food at the hotel. There was no doorman so checking in and checking out was a bit of a hassle as we had to transfer all our luggages ourselves (the hotel lobby is on the second floor and you need to switch elevators).

I stayed here for several nights, with the rate around 60000 yen per night. The location is great — very convenient for getting around — and they offer free late-night snacks after 9:30 p.m. During my stay, they served a soup with lots of ingredients, which was surprisingly good. The room was quite spacious; even with my suitcase open, there was still plenty of room to move around. The bathroom had a proper separate shower, and the toilet even had its own small sink, which was a nice touch. That said, a few small things didn’t really live up to the price: 1. The shared Wi-Fi was really slow — sometimes even simple pages wouldn’t load. 2. On a few days, some amenities weren’t restocked. 3. After cleaning, some items were misplaced — one time I couldn’t find the hairdryer and later discovered it pushed to the back of the cabinet by new towels. Overall, it was a comfortable stay, but given the price, I think there’s still some room for improvement.

Staff is very helpful, rooms are neat and clean central to ginza station and all shopping