Hotel Grand Chancellor Adelaide

This hotel was great. The only whinge that I would have is that the shower was over the bath. I personally didn't like that and would request a room with a stand alone shower next time. I didn't feel safe get in and out of it and it would be easy to slip. The room itself was lovely, the location was great and the staff were wonderful. Simon, in particular, at reception, was very welcoming and made us smile from the moment we arrived. Willl go back to this hotel again.

This is a beautiful hotel with very nice rooms. I booked an executive queen room which is not huge but the bed is comfortable, bathroom and space is very clean and housekeeping is lovely. The staff downstairs and at the bar are fantastic and they have a nightly happy hour with reduced prices on beer and wine and a few food items. This location is very walkable to the Rundle Mall and many places of interest around the city should you like to walk. The only downside is the road it’s on for a tiny tiny bit is a bit sketchy, but nice places are popping up around it so it’s not that bad and again it’s a very short walk to Rundle mall which is spectacular.

The room and staff were great, clean bed, hot shower.. perfect. I'd steer clear of eating downstairs.. whilst the meal was tasty, the 'full size' chicken parmigiana was barely bigger than beer coaster. I've seen bigger chicken nuggets. Quite disappointing.

Clean rooms, friendly reception staff... but the food.... below average extremely over priced. I had salt + pepper squid for a starter (2, maybe 3 rings cut into 8 pieces scattered over cabbage) and my main was 300g of steak... 300g... pfffttt... I doubt it.. but what really surprised me was how it was presented to me, it was not so much the mash that had zucchini rammed into it, but the steak was in two pieces... really.... wow.... The rooms are great.... stay away from the food... Thanks for reading

Have stayed in Adelaide a few times recently and like to try different hotels each time. Was really pleased with Hotel Grand Chancellor - the price hooked me in but was pleasantly surprised at the experience. Location was fantastic - walking distance to everywhere we wanted to go. Room was very spacious, beds were a little firm for our preference but not unbearable. Bathroom was a good size, was shower over bath which I don’t really like but the addition of a hand rail assisted with safety.

I really enjoyed my stay at the Grand Chancellor Hotel. The service was excellent, and the pricing was very reasonable. The on-site gym and sauna were great additions, and room service was well-priced. The hotel is also conveniently located in the heart of the city. I was here for a three-day conference and found it to be a great venue with a fantastic atmosphere. The food provided during the event was healthy and well-prepared. A tip for future guests, if you’d like to include breakfast, booking it the night before makes it cheaper. Unsure about car park.

A wonderful hotel within an easy walk to all the highlights of Adelaide. The staff were kind, courteous and helpful and always with a smile. The room was spacious, clean and with all the facilities needed for a comfortable stay. The gym and pool were an added bonus. Meals at the restaurant were delicious and the bar at the entrance was a great place to sit and unwind for a while. Overall a fantastic stay.

The kids had a great time in the pool and the location was central. Staff were very helpful. Decor is a little dated but we had a good stay. Beds and pillows were comfortable:)

I'm reviewing the BISTRO SIXTY5 restaurant where I just had dinner. While the serving staff was nice service was spotty but for the price the main dish I ordered the Wagu rump steak was incredibly tough For $36 I expect better than this The salad came with no dressing but the chips and mushroom sauce were quite nice. For dessert I had their mango passionfruit pana cotta which was largely flavourless. I was very hungry so I ate what I could but for such a restaurant it's over -riced if they can't even make a steak properly.

AVOID LIKE THE PLAGUE!!!!! Hotel Grand Chancellor Adelaide, at an absolute loss for words from the disgusting and sloppy 'experience' from Tyson, wait staff of Bistro Sixty5 this evening. First of all Tyson, you work at a Hindley Street, not the Chateau Marmont, so please get over yourself. When we arrived at the completely empty Bistro Sixty5, we were served by a very rude, disinterested Tyson. When I explained we had a reservation for four at 6pm, Tyson disputed that we did not. When I showed him my online booking confirmation, he said it wasn't in his book, although my online booking very clearly shows a reservation number. Tyson had the AUDACITY to tell me to move to the side so he could serve the other people in line, which was my party! Tyson was telling me off, that they were completely full and would not serve us; there was literally only one table with two customers, and a sea of empty tables with NO 'reservation' signs. There was no empathy from Tyson, who refused our service, or even an apology for a useless online booking system. I even had to ask Tyson, why he was being so aggressive, and he just ignored and said he would not be serving us. The whole experience felt very discriminatory. We then spoke with the alleged manager 'Kieran', who again, showed no empathy for the rude, non-existent 'customer service' from Tyson, or even for the inconvenience we were caused by Tyson and your pointless internet reservation system. No offer to accommodate or rectify your mistake, or even to cover the money we wasted on parking for our 'booking'. At a complete loss for words by this experience. I have received better service by teenagers in fast food; very embarrassing for your business being run by people who do not care about customers. Need an overhaul of new staff, and customer service training. Also, do not have an online booking system if you refuse to honour them. Avoid like the plague!!

I had a beautiful stay at the hotel midweek. Check in was quick and efficient. My room was beautiful with a stunning view and a welcome message on the tv as I walked in. We had a look at the pool area too, unfortunately I forgot my swimmers but I will definitely bring them if I return. I treated myself to a nice bath and a cuppa from the complimentary tea and coffee. I found the mini bar to be extremely expensive and avoided it. The next morning, we had breakfast which was a great spread ranging from fruit to cereal and breads. We also had the hot options which were usual fry up items such as eggs, sausages, bacon and hash browns. There was a vast selection of juices and hot drinks also.

27/1/2012 Photos After the slow service I experienced waiting in line at the reception desk in this place, I wasn't too excited initially. Through its premier collection of 4 - 4.5-star hotels in Adelaide/Australia/overseas, Hotel Grand Chancellor pairs intuitive personal attention with contemporary accommodation and amenities. It definitely carries more than I initially expected - including their Bistro Sixty5 restaurant, which bustles with diners for breakfast and dinner, while Sebastyan's Bar sports a mix of locals and hotel guests sipping drinks. And I'm not gonna lie, being open 24/7 is very pleasing. But this is just like any other hotel, Hotel Grand Chancellor...don't expect anything magical to happen here. Their central location in the city and a friendly staff are just waiting to show off their city, making Hotel Grand Chancellor the perfect accommodation venue for holiday travellers.

As we travelled through Australia, we spent 2 nights at the Grand Chancellor. It was centrally located, a definite plus since we wanted to experience the city by walking through its streets as much as possible. There was a little bit of a downside to the placement of the hotel, however. It was a block or so away from the "pink?" zone which meant that there were many late night revelers from parties just down the street until all hours of the night. The room itself was comfortably arranged, but the bathroom unfortunately could stand a thorough cleaning of the grout on the shower walls and the floor. The fitness center had no weights, mats or balls, but did have a new treadmill, an old elliptical and a couple of weight machines. Overall, it was a comfortable place to rest up after all day excursions around the city with a great location.

My Fiancé and I had our Engagement party yesterday afternoon in Sybastian bar down stairs.... what can we say...... AWESOME. We had our own private area roped off. Plenty of space even room for our Photo booth too. Our function had approx 30-40ppl and there was room to move. Our amazing bar tender was awesome and i think he made every cocktail on the menu a few times too!! The canepes were great and noone went away hungry. We want to make special mention to Chloe Ball for looking after our funtion booking and answering all our questions too. We stayed overnight in a deluxe queen room. Bliss!!! Clean, tidy and all the amenities that goes with it!!

This hotel is a bit old and outdated. It's in the heart of Adelaide amongst a lot of restaurants and bars which is nice to have everything close by. The bar area downstairs is pretty busy each night. William is an excellent bartender, super friendly, allows tastings, creates fun drinks. The rooms are mediocre, nothing special. It just needs some renovating.

**This review is for this venue as a conference venue** I recently attended a conference at the Hotel Grand Chancellor - the conference was The Real Food Revolution. This review, therefore, will focus around the venue as a convention venue, not as a hotel. There are a number of different spaces available in this venue, catering for a variety of differnet sized groups - for this event we were in one of the bigger venues, setup with chairs in rows and a stage and screen at the front. As conference venues go, this one was OK, but it was just that, it was OK. There are a couple of things that amount to this rating. I found that the chairs that were there, were not very comfortable, particularly given we had to sit in them for three days straight. Also the venue tended to be a little on the cold side, cardigan definitely recommended. The decor in this venue is getting to be a little on the dated side also, which while, did not have an impact on the overall experience, there are some other venues in town that have a lot nicer, more modern fixtures and fittings. As conference venues go - this one is fine - but if you are looking for a venue to wow your conference attendees - keep looking.

Good location. Room up to my standard. Staff friendly. Place is clean and nice. Value of money. Would return back to this hotel when coming to Adelaide.