jon douglas
Google
Great (with *one* weird caveat)
The service at Hotel Greif is incredible! The greeter was very nice and helpful. Sebastian in the dining room was a delight to my daughter each morning (whoopsy!) and Diego was a very relaxed and informative bartender. Everyone was just great!
My only issue was that they drained the hot tubs between 9pm and 8am! Imagine my shock as I'm having an evening soak after my daughter goes to bed, and my hot tub drains on me! And then, I couldn't get up early to enjoy it, either, because it didn't fill until after we left the hotel to explore. I asked the front desk to change the automation, and they accommodated me the next couple days, to differing degrees. I would just warn anyone renting the rooms specifically to use the hot-tubs with a view, that the hours you might enjoy them might not be allowed. I think most people would find this ridiculous--as you paid for it.
That weirdness aside, the Hotel Greif is a beautiful place with great staff and is about a ten minute or less walk from the main cable car--which is perfect and lets you avoid driving and parking.