HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel

I've traveled the world and this is by far the best hotel experience I've ever had. And it really is an experience. From the moment I checked in, the attentive, friendly staff made me feel welcome. Especially after a long, sixteen-hour travel day. Having visited Tokyo before, I knew that space is a premium, and that my room would be small. But it didn't feel small. Every square inch is smartly used. Minimal, modern design. Everything spotlessly clean. Bidet-equipped toilet. Wonderful shower with perfect water pressure. Eminently comfortable bed with good pillows. Adjustable lighting combinations. Fast wi-fi. And the highlight for me, a floor to ceiling, room-length window that looks out onto the awe-inspiring cityscape below. Like a Cinemascope view. It's an invitation to both feel at home, and part of the urban wonderland of Tokyo. Even though the hotel is located in bustling Shinjuku, the rooms are high enough up that you don't hear any of the noise below. For my stay, I added the breakfast-included option, and am so glad I did. There's a complete buffet with many western and eastern options (loved the salad greens, caponata and detox water), plus a specials menu option (oh, how I'll miss those stone-oven baked eggs). I stayed for nine days and wish it could've been nine more. Domo arigato, Hotel Groove. Jaa mata!

Nice hotel if you want to stay in shinjuku. It’s in the middle of everything. Check in was easy and the staff was pleasant, which is the norm for Japan. The beds were comfortable and great shower pressure. Groove has a great hotel bar that we went to a few times. Also, the Starbucks in the building was convenient and had excellent breakfast sandwiches to start the day. There is a nice gym in the building across the street and they offer 50% off for a day pass if you are staying at the Groove. I learned this getting my gym pass. When I had previously called the hotel front desk about preferred gym access in the area they were clueless. Glad the gym mentioned it when I payed. My only let down was the Discovery program that led me to this property. I spent countless hours researching this before I booked due to the program promoting if you sign up and book directly with hotel, they offer a 3.00 check out. When I got there they said it was only for a preferred class of membership. This was not the case when I booked 6 months prior to arrival. The 3.00 check out was important since we had a red eye flight back home and the primary reason I booked this property. Had I known this was not to be honored, we would have stayed in Shibuya, which had a much better vibe than shinjuku. Just as many restaurants and shops without the hookers.

My stay was absolutely wonderful! The room was spotless and spacious, with an incredible view that made every morning feel special. The breakfast was excellent there was such a great variety, but the highlight for me was the pumpkin French toast, which was simply amazing! What truly made the experience unforgettable, though, was the staff. Their kindness, professionalism, and genuine care for guests really stood out. Every interaction felt warm and sincere, and they went above and beyond to make sure everything was perfect. I can’t recommend this place highly enough a truly 5-star experience from start to finish!

We loved our stay here for 4 nights! What I will remember most about this hotel is the view from the hotel room. Our bed faced the windows and we got an incredible city view. The room also has a separated shower and toilet. The shower has great water pressure. They provide good amenities like a hairbrush, comb, toothbrush, pajamas, water, etc. The staff spoke English well, we didn't have any issue. If you become a member of the hotel (for free), you can check. In early and have a late check out. The hotel lobby is on the 18th floor, so you'll have to use 2 sets of elevators just to get up to your room. The location is great! Easy access to the trains and a short walk from shopping that is open late. If heading to the airport, Narita or Haneda, there is a bus at the bottom of the hotel that will take you there. This is super helpful when bringing extra luggage back to your final destination. We didn't think about this prior to booking and since we bought extra bags in Japan, this was a life saver! You can scan the QR code on the outside of the bus terminal to buy tickets.

Oustanding hotel in the heart of Shinjuku, Tokyo, Japan. We stayed for 5 days and this was truly the heart of Shinjuku. Easily can roll downstairs and right into the heart of the fun. Big shopping, lots of food restaurants and vendors, and walking distance to all the major train lines. We had a fabulous time in Japan and we felt so great coming home each night, showering, and enjoying the relaxation of our rooms!! And we had the Tokyo skyline to ourselves up on the 28th floor. Another major perk for this hotel, it is very modern, feels very lavish, price was not too bad, and the breakfast buffet that is included in the price was oustanding !!!! Our favorite breakfast the entire trip. Packed with fresh local fruit, western breakfast, but also local Japanese style breakfast, udon noodle bar, remen bar, rice car, and any dish on the menu!!!! Coffees bar and juice bar. And soooo much love from the staff. Everyone was oustanding. 10 out of 10, highly recommend. Thank you for the icing on the hotel cake for our Japan trip!!!

Fantastic location and incredible views. Hotel was clean, well decorated and friendly staff. Room was a little on the small side and no real wardrobe to speak of but it was clean and comfortable. Jam17 bar was a regular stop on way in and out, really friendly bar staff always greeted me with a smile. Breakfast was excellent, good choice and plenty of it. Ate in the restaurant one night, a little pricey but fantastic food. I would definitely stay here again if I am lucky enough to revisit Tokyo.

Hotel Groove Shinjuku is located in the heart of Kabukicho and on floors 17 - 38 of Tokyu Kabukicho Tower. Check-in and check out process were very smooth. All of the staff were very friendly ,polite and helpful. The hotel interiors are very unique, which perfectly matches name "Hotel Groove". Breakfast was great. There is no gym and swimming pool at the hotel. We would like to express our special thanks to Mr. Aria Fujitake who accompanied us during breakfast and provided excellent service. We would love to stay again at Hotel Groove if we ever visit Shinjuku again because of its very convenient location and great service 🙂

We stayed three nights at this hotel and were absolutely delighted with our experience. The hotel is modern, stylish, and very comfortable. Our room was beautiful, spotless, and offered a fantastic view over Tokyo. All the staff were incredibly kind, helpful, and attentive – their hospitality truly made us feel welcome. The location is perfect if you enjoy Shinjuku – right in the heart of the action, with everything easily accessible. We truly enjoyed our stay and would choose this hotel again. A big thank-you to the wonderful team for making our time there so perfect!