HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel

We stayed here for 5 night on our honeymoon to Japan. We were completely blown away by this hotel. The view is spectacular first and foremost and the hotel and rooms are spotless, modern and comfortable. |There is a laundrette available to wash your clothes which we found really useful. The staff are friendly and welcoming and check in and check out is easy and super efficient. |The area is really busy but you are near so many tourist attractions as well as transport hubs. You’re also very high up so no noise travels up from the street! |Amazing hotel, it made our honeymoon even more special!

Hotel Groove Shinjuku, is a gem in the heart of Shinjuku. While it's not directly connected to a train station, it's conveniently located within a 10-minute walk from the Shinjuku Station.||||The hotel occupies the Tokyu Kabukicho Tower, a newly opened building. The hotel spans from the 17th to the 38th floor.||||Traveling from Haneda (HND) or Narita (NRT) airports is convenient, as the Airport Limousine Bus stops directly at the building.||||The central location is fantastic. While it's slightly away from the train station, it's an easy walk. Several convenience stores, popular restaurants like Mo-Mo Paradise for Japanese shabu-shabu and Ichiran Ramen, and convenience stores are within walking distance. The hotel building itself offers a wide array of amenities, including a Starbucks, eateries, games and more.||||I booked directly on the hotel website to enjoy member benefits. Upon arrival around 8:00 PM, check-in was smooth, although I had to switch from the self-check-in kiosk to the counter. Staff were friendly and spoke good English.||||As a GHA Discovery Titanium member, I received an upgrade from a Premier Room to a spacious 53 sqm Garden Suite. Late check-out until 4:00 PM and a complimentary gelato voucher per guest at the 17th-floor café were offered.||||The Garden Suite was impressively large for Japan standard, perfect for three people. It was clean and well-appointed with a king-sized bed, floor-to-ceiling windows offering stunning city views (including a peek at Godzilla from the Hotel Gracery), and excellent amenities like a safe, washer/dryer, sink, refrigerator, microwave oven, Marshall speaker, and a 49-inch Smart TV. The bathroom setup was modern, with a strong shower and a separate toilet.||||The hotel's free Wi-Fi was reliable, clocking speeds of ~30 Mbps, which is sufficient for my needs.||||For those concerned about the Kabukicho area, the hotel's immediate surroundings feel safe. Avoid wandering into alleyways at night if you're uneasy, but the main streets and nearby shops are bustling and tourist-friendly.||||Overall, Hotel Groove Shinjuku is a top choice for exploring Tokyo. Its new, clean, and spacious rooms, excellent location, and good service make it an outstanding option.

Had a lovely stay. They gave us a huge room with 2 double beds, 2 seperate showers, 2 vanity areas that accommodated all 4 us very comfortably. Kids ages - 12 & 9. The hotel is centrally located with lots of hustle bustle, music, activities, restaurants and shopping all 5-7 mins walk away. The shinjuku train station is close by as well. They have a fun food court on the 2nd floor with a DJ. The restaurants and bar of the hotel are lovely and the staff is super efficient and helpful. We reached way earlier that check in time. Our room wasn't ready but the staff did everything to make us feel comfortable whilst we waited. ||Don't forget to order water and fresh towels during your stay. The robot comes to deliver it to your room 😀 overall a super stay.

As other reviews have said, this hotel is a gem. I would particularly recommend it if you are going to a gig at Club Zepp - a 1500 capacity music hall that hosts many international acts. It’s literally downstairs in the same building.||Breakfast is the most annoying feature of the hotel. They only open for three hours a day and there’s always a wait. On the second day I had to check out early and went down at 6:45am and breakfast was not open. They open at 7am which is way too late for a city with a legendary rush hour and an international clientele base. I asked for some money to be deducted from the bill as breakfast was not available when I wanted it. This prompted a series of managers at the front desk looking vacantly at screens and disappearing until I gave up 15 minutes later to their great relief.||I would have given feedback at check out but cleverly the foyer staff direct you to automatic self serve check out where there is no opportunity to provide feedback or for them to make things right.||That said, if you do make it through the velvet rope at the appropriate hour to enjoy your prepaid breakfast I can wholeheartedly recommend the French toast.||There was a laundry room on my floor which was always busy with foreigners washing and ironing. There is no room service for food or laundry - at least I could not find it.||The Marshall Bluetooth speaker in room is a nice touch. The tv also has Netflix - just watch a YouTube video on how to turn the Netflix settings from Japanese to English.||The hotel, much like their attitude to breakfast, will not budge on check in or check out time. So if you arrive early you are not going to get into you room until 2pm if you’re lucky and 3pm standard.||The hotel has one of those green policies where you have to pro actively request a cleaning. However during my stay the cleaner rocked up and did her thing without me asking.||I’d definitely stay here again. I just hope the hotel expands the breakfast hours to be more in line with guests needs and to ease the congestion.

This hotel is truly outstanding, especially when it comes to location. Situated in Shinjuku, it’s within walking distance of countless restaurants, nightclubs, and the train station. If you’re ever in Tokyo and want to stay in the heart of the action, look no further—this is the place to be. The staff here were exceptional. Their attention to detail was impressive, and the customer service was nothing short of superb. They were incredibly friendly and always ready to assist. The rooms were another highlight, offering breathtaking views that added to the overall experience. I would highly recommend this hotel to anyone visiting Tokyo and would choose it over and over again without hesitation.

Loved this hotel. Great location, helpful English speaking staff, coin laundry, super comfortable beds, one of the few times we’ve actually had a proper queen bed that feels like a full mattress and not two singles pushed together. Rooms are a little small but that’s expected in Tokyo, everything is well put together, super soft linen and comfortable pyjamas provided. The airport limousine bus also departs from the hotel lobby which saved us a ton of hassle trying to navigate getting our bags to the train. Dropping one star from Rooms and Service due to the below: Gym & Pool are only available for an additional fee. After coming from a hotel with a free in house onsen, and a different hotel that had a complimentary daily sake and snacks afternoon (3hrs) this was pretty disappointing. No room service. We spent the last nights of our honeymoon here and had one morning where it was pouring rain outside, all we wanted waa breakfast in bed but with no room service, alas, not an option. The hotel itself is great, but the lack of those little extra touches makes it feel a bit less special. If you’re not bothered by those things, the rooms and general vibe of the hotel are excellent, and the location couldn’t be better.

Pros: - Room is very clean and bed is very comfortable - All the rooms start from level 20 so you’re guaranteed to have a great city view - No noise. The sound insulation is really good, we didn’t hear anything from the hallway - There’s a coin laundromat inside the building. Though, there are 5 only machines available so you really need to be lucky with your timing to be able to use it Cons: - Very utility hotel. No room service, no amenities no nothing. If you want to use the sauna and the gym, you’ll have to pay extra and it’s not cheap - The lobby is very oddly designed so there’s really nowhere for you to sit if you want to spend some time outside your shoebox room - There is no separation between the bed and the bathroom so not much privacy - There’s no Nespresso machine, they only provide instant coffee - There’s no ironing board. If you want to iron, you need to go to the common laundry area. At the price point we’re paying (almost $600 AUD a night), I’d expect more service and amenities from the hotel so it was a little bit disappointing. It feels more like a high-end hostel rather than a hotel… We have another reservation for later in the year but I’m not so sure if I want to stay here again after our first stay.

Hotel Groove is situated in a great location in Shinjuku, just a short walk from the Shinjuku train station. The room's are small, but clean and modern. We were on the 37th floor and had a great view over the city. The room had lots of amenities. The bed was comfortable and the air conditioning quiet. As in Japan, the toilet was excellent, with no need to touch it at all to do your thing. As in Japan, there is just a few English channels and they are mostly news.||Breakfast was basic and they didn't change it up each day, but it was adequate and the quality was good. Coffee was ok, although if you got their late, you could wait in line to make your coffee. There was 2 coffee drip bags in your room. The laundry room was situated on level 20 along with an ice machine.||Overall I would recommend this hotel for it's views and location.