Hotel Habana Libre

Staff at the bar Patio lies about the prices. I was there on Friday and ordered from the menu. Paid the same price as it was saying at the menu. Return three days later and they tell me that the prices on the menu haven't been updated, so if I want something, I should ask about the price. They clearly try to get more than the actual price from you. They make up a new price while the actual menu is still available.

BAD:Very dirty hotel, rooms and corridors. The lifts take ages to come. There is no CCTV or security on the floors and if you are at the top floors you got people from the club that can just go wherever they want. The restaurants offer a poor food option. GOOD: great view from the balcony, lovely pool and pretty hotel main entrance.

Dated hotel, in need of refurbishment works, I do not consider it a 4 star hotel, given the state and services, it is a 3 star.|The breakfast is poor, few options and the pastries and bread very dry. Juices are not natural and there is no orange juice, just as coffee is not espresso.|Dated rooms, although our family member was in the room next to ours and was slightly more modern. Bathroom looks so old and dirty. |Do not drink tap water, the hotel (4 stars!!) only gives 1 bottle of water on the first day, the following ones have to be paid... I found it bizarre, even more so that we are in a country that should not drink tap water.|Super dirty elevators, corridors with sloppiness in maintenance.|Electricity outlets in the rooms are not westernized, they are all 110 V, if you don't bring an adapter it is not possible to charge anything. |Friendly reception staff and helped in arranging a transformer so we could have our appliances charged.|From the doorman to the breakfast room staff there will be a lot of approach to exchange money, it bothers to have this conversation constantly. Many restaurants accept dollars and euros, but it's good to have a few pesos for some need, because not everyone exchanges at the best rate. |The Hotel has a Coffee Shop Restaurant outside, we had lunch there on January 5th and I paid in pesos, at night the first question of the waiter was not what I wanted to eat, but if I had a card to pay the bill... I told him that I had pesos and in extreme arrogance he told me that it was not possible to pay in cash, not even after saying that at lunch he had made payment that way... Imagine how they treat the tourists! Of course, the employees' business is to make low exchange rates and earn from these transactions. |This shows well the schemes inside the hotels, in the morning it's one thing and at night another... and no one from the Hotel Management wants to know that this happens!|The internet in the hotel is slow or almost nil, I advise you to buy a local card with 10G in Havana and it costs €25. We bought it in an official store, you need a passport and debit or credit card. |In short, this hotel does not leave any nostalgia and I will not return for sure!!

I don’t know about the rooms, but the breakfast is exquisite specially for Cuba and for non-hotel guests it’s only 2000 pesos around 5USD Also The cafeteria service food, which is really decent for three dollars and Mojito for a dollar Staff speaks decent English

Stopped by to check it out and go for a few drinks. They had a live band that was pretty good. It's right on the water with a beautiful view.

Great buffet in breakfast. You can pay in pesos even if you don’t stay in the hotel. I love the fish of hummus. The only weakness is lack of youger…

Let me start by saying that Cuba is Beautiful. I enjoyed my trip but unfortunately I had some issues with this hotel. ||Pros:|- Breakfast was good, there could be a bit more variety as the buffet did not change much during our stay. |- The staff was very welcoming, especially Rene the bellman, Victor and the ladies/ staff at breakfast service.|- Central location in the city, walking distance to restaurants.|- Great view from the rooms on the higher floors. ||Cons:|- Hot water is not consistent. Stayed for 7 nights and I had hot water less than half the time. |- Towels need to be replaced, very dingy and stained. |- My room had lots of roaches. I informed the front desk multiple times and nothing was done. Roaches were also in my family members rooms. |- The elevators are a nightmare and need to be replaced. They take a really long time to come to your floor (we were on the 24th floor) and malfunction on occasion. |- Internet disconnected often and had to be reset by the front desk. ||Overall it was not the best but the staff does what they can. I enjoyed the live music in the lobby but I wouldn't stay here again unless the hotel gets a serious make over.

The pool day pass is 4000 pesos (12usd at the time of writing) and yiu get 2000 in food and drink credit (about 8 drinks!) Great place to come hang out if you want a break from the city. They accept pesos at the front desk to buy the pass. The service is however non existent. All 4 employees and pool attendant were sitting and watching a football game. We had to go inside for each refill. We would have left a good tip had they been catering to us