Hotel Hakuba Hifumi

Exceptional hospitality, spotless rooms, and the most cosy private onsen stay. Our stay at Hakuba Hifumi Hotel was absolutely outstanding from start to finish. The hospitality from every staff member was warm, genuine, and attentive, but special thanks must go to Tomo-san, the hotel manager, who went above and beyond by personally driving us to the train station early in the morning, a gesture that truly reflects the heart of Japanese hospitality. We stayed in the SEN room, and it was immaculately clean, literally spotless. The housekeeping team was incredibly thoughtful, even replacing our towels daily without us needing to request it. Every detail was well taken care of, making our stay completely stress-free. The private onsen in our room was hands down one of the best experiences, cosy, relaxing, and perfect after a long day on the slopes. Having that level of comfort and privacy made our stay extra special. Location-wise, it’s perfect: just a stone’s throw away from the amazing tonkatsu restaurant Ohyokkuri, and about a 5-minute walk to both the bus station and Lawson, making everything so convenient. Highly recommended, this hotel is a gem in Hakuba. Just one tip: book well in advance, because this place is absolutely worth it

We stayed in the Toki room with an open air bath. The view from the balcony is amazing. The futons were comfortable and the room was very large. The website is very clear what rooms come with an open air bath and what ones do not. There is an onsen on site that can be reserved if you get the cheaper room. The breakfast was pretty good as well.

Amazing hotel! we had wonderful stay, hotel is well located, spotless and staff is super polite & helpful, breakfast is super fresh and excellent quality! one of the best experiences overall!

Great ryokan experience with indoor onsen. Breakfasts and dinners are superb with fresh produce. Service is very japanese style politeness. A fantastic place for japanese ryokan experience. Call the inn if you dont see your pick up at train station as scheduled. He will turn up 5 to 10mins after. Strict bfast (3) schedules and 1 round of dinner. Small team so i guess this is necessary to ensure seamless service delivery. Confirm with hotel manager on drop off at least 1 day before check out to ensure that this listed service can still be accommodated. In my case, i had to pay for a cab service though drop off was a listed service. Not a deal breaker as hotel not too far from station. Just a surprise. Strict cutoff for meal reservation and no food service can be accommodated. Again small team so strict schedules might be necessary .Prepare some instant food. I will definitely come back some japanese experience, now being more prepared and expectation moderated.

This is the best hotel I have ever stayed at. I came for longer than a week and the service was exceptional. Every person who worked there was so nice. Every day, my bed had been made with perfection and some drinks put in the mini fridge. The hotel has a restaurant for breakfast and dinner. Breakfasts were amazing with a different kind of delicious fish every day. The hotel has a good ski storage room and a drying room. Additionally, there were onsen baths in the hotel for anyone staying at to use, as well as one in my room on the deck. Overall, this hotel was so good and I would definitely come back next time.

My wife and I visited as part of a ski trip. Hifumi is a bit of a walk to the nearest ski lift but the ski bus if very close and runs more often than the timetable suggests. ||Our room (Sen) was huge and lovely. The en-suite onsen was a real luxury. Breakfast is excellent (both Japanese and European options).||The real highlight was the service. The 2 young ladies who front a lot of the service are possibly the most helpful people I have ever met. They are superb, nothing is too much trouble.

A charming inn with an attentive staff, Hakuba Hifumi is an easy 5 minute walk from the Happo bus stop. The beds are very comfortable, and the rooms are cozy and well appointed. The breakfast is beautifully presented and very yummy. We enjoyed our stay very much!

The nicest staff I have ever had! Everyone was extremely pleasant, spoke English well, served great food, and was willing to help you with anything. I very highly recommend this place to anyone! The traditional ryokan was a fun way to experience Japanese cultural and the staff was extremely happy and gracious to help us through anything we didn’t know. Plus it's in a very convenient location to the bus station, food options, Happo One, and convenient stores!