Hotel Hartness

I have been to a lot of different quality hotels. From Jekyll Island resorts, to others up and down the South East coast. Hotel Hartness has fallen on my bucket list of revisits. The rooms are quality, clean and quiet. The property itself is extremely unique, with quality restaurants and a Spa on premises. We got the 80 min massage. Absolutely amazing! We also ate at the restaurant attached to the hotel... incredible. The one thing that stood out the most was the kindness of ALL the staff. From stepping aside in the hallways to allow you to walk by, to holding doors even if they had things to do. I was privileged enough to meet the staff that holds that place together and their mission to make you feel totally relaxed and able to take a deep breath from life is their top priority, along with cleanliness of the property. Job well done to the Hartness Hotel team...you guys really know how to make a stay enjoyable! I'll add photos of my experience! Check them out. What you see doesn't give it enough credit

Bartender and front desk were great. Rooms seem high end at first glance. But nothing works. AC does not keep up room are hot in August. Fan on the balcony doesn’t work. Don’t pay extra for spa room offers a broken tub that faces the wall in the bathroom and absolutely no extra amenities or advantages. Curb appeal is top notch. Maintenance on the property seem to not exist. Middle of nowhere. Have fun!

What a beautiful hotel. From the moment you walk through the doors you feel relaxed and cared for. The grounds are lovely - i wish that we had stayed longer and been able to fully explore them all - but the fire pit in the evening, the ponds and the spaces inside (including the rooms) were amazing. Would love to return!

We loved our stay at Hotel Hartness. You are met with chic, elevated vibes as soon as you walk in. We got a balcony room on the first floor that faced the pool. The room was more spacious than it looked in the photos online and the bed was super comfy. We enjoyed time at the pool and I was delighted to see that someone comes around to take food and drink orders. The complimentary breakfast was really nice - eggs, bacon, yogurt parfait, various breads and cereals were available each morning. There is a bar/lounge area with food and drinks, but also a higher end restaurant on site that unfortunately we didn't make it to. |The drive into the city is about 20 minutes but it was nice to stay in a quieter area. Our only regret is not having more time here.

Amazingly clean, serene, and spacious! We booked our stay at The Hartness for a simple staycation, but it turned into a truly restorative retreat and a chance to reconnect. From check-in to check-out, the staff was incredibly helpful and friendly. Marcus has the perfect personality for the front desk — warm, welcoming, and attentive. Ms. Blossom and Diamond were also fantastic, answering all our questions with a smile. The property itself is an oasis. It was immaculately clean throughout, and the spacious grounds allowed us to enjoy the scenery and activities without feeling crowded. It genuinely felt like we had traveled miles to arrive at this peaceful retreat. This stay was just what we needed — a serene moment to unwind and refresh.

We arrived from Charleston SC with big expectations. No valet parking. it was super hot and yes good parking but a haul in. Our room was fine, with an awkwardly placed TV for viewing ( either from sofa or bed). Bed was squeaky but fine, bad pillows. Lovely shower that leaked on to the bathroom floor terribly. Summer in SC calls for better AC and lightweight robes ( the robes were too heavy for summer). highlight was dining at The Patterson for sure. Rod at front desk 5 stars. not worth the nearly $500 room rate.

Hotel Hartness is an incredible boutique hotel! I had never booked anything through Trip Advisor and this experience was a huge plus for my sister and me! The process was seamless and very affordable. ||I had had a question for the hotel and it was addressed the next day. Megan answered all of my questions and went above and beyond to make our one night trip a fun time for two sisters meeting halfway to celebrate a birthday! ||The outdoor pool was beautiful, the beach towels on every chair were very inviting, and while there is bar/food service on weekends, we were there on a weekday, so we brought our tea down to the pool. My sister went looking for some ice, and an employee immediately said he’d bring us some. He brought an entire ice bucket out to the pool and it was perfect! ||We ordered a takeout lunch from the Captain (restaurant on site), took it to the pool area to eat it, and it was delicious; however we could easily have split one “Smashburger” as it was a double decked hamburger with all the fixings and came with a huge portion of fries! Next time (and there definitely will be a next time) we’ll know to share!!!!||The hotel is incredibly clean and the complementary breakfast was delicious. The ladies who prepared and serviced the breakfast area were darling and incredibly accommodating!||We never used the bikes that were available because we were all about the pool, but we spoke to several people who did and they loved riding through the beautiful property! ||When it was time to leave, the food manager happened to be at the front desk as I was checking out. He insisted on helping to carry some of our bags to our cars. ||Suffice it to say, everyone at Hotel Hartness was genuinely kind and seemed happy to have us! We will return!

Checked out today from the hotel. The experience from of staff and hotel was great. Breakfast was very well done and we enjoyed the bikes and other amenities. Sadly the remote controlled boats were broken and board-game selection was slim. The property overall was amazing and well manicured with plenty of photo opportunities .

Nice hotel, but definitely not for the money! The hotel was incredibly hot during our visit. Our room never fully cooled down to the lowest setting of 65. Poor design of the breakfast area so it was cramped and people have to maneuver around each other. Also, not nearly enough seating for guests during busy times.

The location is approximately 30 minutes from downtown Greenville. Aside from that, it's a wonderful place to stay. The hotel is clean and offers great spa services. While there isn't much happening around the hotel, it's an ideal choice if you're looking for a quiet and relaxing retreat. This is definitely the hotel for you!

Marcus and Kwame take a huge amount of pride in that place - and it shows! The warmth from the associates at the front desk into the expansive great room area. Breakfast is currently free with each reservation and Mrs. Blossom is an absolute delight - make sure to say, "Hi!". Lots of trails and nature preserve - this place will be sure to sparkle in the upcoming fall!

The management of the Hartness sent my wife and me a kind note of apology and assured us that our earlier trip did not reflect their resort and its quality of service. Amends were offered for which we accepted. I hope to review our next trip to the Hartness at the end of October and describe the experience and the quality of their operation that their management strives for and assures us is the norm.

Adam and his team including Kathy the Bartendar were so accommodating and ensured since it was my first time that I was taken care of. I would recommend coming here for drinks, appetizers and the restaurant is cool. The highlight are the grounds, amenities and the hotel itself. If you do come as for Adam as he will ensure to guide and help you!

We celebrated our 20th anniversary at this Amazing place!!! Thank you for your Great Hospitality

Two and a half really. Make sure you read the hotel's directions to get to the property - our GPS directed us to a private road that was blocked and didn't give any alternative routes so we had to pull over to find the hotel website and follow its suggested route. It was easy enough after that. The grounds were meticulously groomed, very clean and reminded me of a French country home you might find in a vineyard in Napa, CA. My husband checked us in, and then we drove ever so briefly to the alternative entrance that was closest to the elevators. I was completely shocked and confused when my husband got out and started to schlepp our luggage toward the door. No staff to help? No carts offered? We reluctantly noticed that the heavy double doors had no automatic open. Fine. But where was the handicap button to activate the doors? I'm partially disabled, and sometimes use a wheelchair so I am very cognizant of what kind of access is available anywhere I go. The hallways were spotless and well lit. Upon entering our room, we were a bit disappointed. Lately, everyone in the hotel business seems to be redefining what the word " suite" or jr. suite" can and should mean. Our "holly suite" was nothing more than an oversized room with an extremely spacious bathroom. It was handsomely decorated but sparsely furnished. Oddly, much of the added square footage that came with this room category was left unused and under utilized. There was no sofa, no closet, no shelves in the shower, no hooks adjacent to the shower, and no storage or lined trash receptacle in the separate toilet area. It seemed unhygienic to have a garbage can without a bag. I asked my husband if he received any information about the hotel upon check-in....a map perhaps? Any info on pool use, walking trails, ice, spa, dining? Nope. I had to call the front desk to find out that ice service was not self serve but had to be requested. The original home was used mostly for small intimate public areas. The spa and restaurant were located in other buildings. The sleeping rooms were attached to the house with a hallway of floor to ceiling windows. All was handsomely decorated and exuded a nice atmosphere. The most glaring thing missing on the beautiful grounds, however, was shade - No pergolas, pavilions, umbrellas, gazebos, or even trees. The large pool area could have used some cabanas or other sun shielding tools. Greenville still gets hot in the Spring and Summer and not providing guests with protection from the elements limits the time people can actually enjoy the beautiful surroundings. The photos attached, show both the highs and lows. We noticed too, that the massive bathroom was not " square". Walls and tile were not aligned properly and it was glaringly obvious. Hard to say, if we would come back. The amazing accolades given by others about the hotel's service was not the experience we had. In fact, I think I only saw one staff person during our three night stay. We do give The Hartness management high praise for graciously not charging us for our fourth night. We had to depart early due to illness. Grateful for that gesture.

Lovely boutique hotel on a gorgeous property. Staff was all super friendly and made sure we had a wonderful stay. The on-site restaurant is fabulous with beautiful views, and the spa was top notch!

Incredible. Charming. Bikes for use. You'd never know it was so nearby a commercial area. Private. Beautiful. Pool fantastic. Workout room nice. Room gorgeous!! Food very good. (We ate in the bar area.) Didn't love the fact that they host a lot of parties and that makes this area get NUTS when it's time to eat. I think I'd give feedback that this place needs to find ways to prioritize people staying at their hotel over these events. Serving them is more important. Find a way to fix that at you'll get 5 stars from me.

Outstanding hotel, Phenomenal Staff! We enjoyed our time staying at Hotel Hartness. The rooms are beautiful, clean & spacious. The staff is friendly. We enjoyed the delicious food and cocktails at Patterson & The Captain. Can't wait to go back.

We stayed at the Hotel Hartness on a couples trip to the Masters. There is construction in the area, but we did not hear any loud noises from it. It appears to be an up and coming area. The grounds on the property were pristine with beautiful landscapes. Plenty of outdoor seating to relax. The hotel has a beautiful modern design. Our room was very clean ( nice shower) with an angled view of the pool ( 213) We arrived early and had a couple of drinks and appetizers at the bar (thanks Chris). Spa H is a short walk from the hotel and we had an amazing couples hot stone massage (thanks Hannah and Lawana ). The night before check out we enjoyed a great meal at Pattersons ( nice cocktails, terrific filet, and amazing key lime cheesecake). Good options for breakfast. I had the bagel and coffee. Sweet staff in the breakfast area and coffee was a good quality. Overall this was a wonderful experience and a very nice place for a relaxing couples get away.

Planned a staycation here for my husband's birthday and fell in love! Beautiful scenery, very quiet, and I loved the bikes and trails that they have available. We utilized the pool and the breakfast nook and was impressed. Will definitely be back!

My best friend (bride) got married at this venue last weekend. She doesn't like to make waves but I have no problem sticking up for her. Firstly, they called her earlier in the week to confirm that 11am on Friday was her check in time. We didn't receive the room keys until 5pm (right as the rehearsal dinner started). Every guest that was staying at the hotel had their rooms by 2pm at the latest. I was shushed by the bellhop (who picked up his cell phone while talking to me) when I asked if the Bride's stuff could be moved from the honeymoon suite to the room she and I were staying in for the night. When I called the front desk during the rehearsal dinner to try and confirm her stuff had been moved, I was hung up on. Then we tried to get a late checkout the day of the wedding. The "director" at the front desk told the bride we couldn't and the bride was in tears. I then went to the front desk to speak to the "director" and she then agreed to give us a late check out and comp the room for the night for the misunderstanding. The bride still hasn't received a refund for the room a week later. My mom went up to the front desk to ask where the bride was getting ready and the "director" had no idea what wedding was taking place that day. I could go on and on but every person on staff we came in contact with (everyone except for one server named Nicole who took great care of the bride and groom) either had no idea what was going on, made false promises to the bride, or what just plain rude. If you are going to pay $60k just to the venue to have the wedding there you'd like to think you'd at least get decent service. And to be a "luxury" hotel that they claim to be, they sure do like treating a Bride as the scum in the hotel. 10/10 would NOT recommend.

Beautiful hotel, lovely pool and spa. Service in the bar and restaurant was slow but food and drinks were great. Breakfast area was very crowded , some sort of BMW group were there and having a meeting so other guests had to find other space to eat and it was hard to get to the small buffet room. The breakfast food was very nice but a hassle

Beautiful hotel, friendly staff but false advertising on the room we booked. Staff was even aware that the pictures online for the room were not actually the pictures of the room we booked. The fridge also didn't work or open. The staff was nice and stored our food.

My husband and I stayed here for 3 nights and wish we had more time! There was breakfast every morning which was a little more elevated than continental. You can absolutely tell that the hotel and rooms were brand new and had no expense spared. Everything was solid and very good quality. The lounging rooms with the fireplaces were stunning! I wish we had taken advantage of the spa and restaurant on the premises, but not only was this close to the airport, but a very secluded and enjoyable stay. We will definitely be back next time we are in Greenville

AMAZING service!!! Wonderful staff who are very hospitable. I had to take off 2 stars because of a privacy complaint. There is not much privacy in the bathrooms in your room. There are no fans and the door is a thin sliding door. You can hear everything going on in the bathroom like you're in the same room with the person. Also, there is no access to a microwave for guests. Kind of a bummer when you want left overs from eating out. The place is otherwise clean, beautifully decorated, and a nice experience. I probably won't go back though unless they add fans and/or change the bathroom doors.

Alex the bartender is probably the rudest employee I've ever met at any hotel. I've been here three times now and it'll be our last. I rant about this place to everyone and it'll be my last. Do better this place is going downhill if they continue to employee guys like this.

What a beautiful setting. The staff is all about making the stay there as perfect as possible. Tierra, Lauren, Jackson, Belinda, Brody - THANK YOU!!! The Kelbes know you rock!

We usually take a direct route down south to the beaches in South Carolina but this time we changed our itinerary spur of the moment heading west to Greenville, SC. Having never been there my beautiful wife did her research and found the PERFECT hotel for our stay! Hotel Hartness is incredible!!! It's minimalist luxurious relaxing and refreshing! The grounds and amenities empty your brain of all the day to day minutia and transform your thoughts to more important matters like what am I going to do next...lounge by the quiet serene pool, or a walk through the endless walking trails, or a bike ride through the countryside, or pampering yourself at the spa, or just relaxing with a book in the quiet sitting areas, or lose yourself in the tranquil perfectly groomed courtyard and terrace listening to the birds, admiring the trees or wondering what fish are in the surrounding ponds! If that's not enough reason to come and stay at Hotel Hartness the staff and everyone involved with this facility are first class exuding hospitality! We were cordially greeted by Karl (a really kind and pleasant man) who directed us to the front desk managed by Lauren, Director of Rooms, and Jackson, Front Office Manager. From the moment we entered it was evident that both Lauren and Jackson were going to make sure every second we spent at Hotel Hartness were going to be SO incredible we would never want to leave...and we didn't...we extended our stay! Our heartfelt thanks to Lauren and Jackson you are TRUE assets to HH and we appreciate your professionalism, kindness, caring and above and beyond hospitality! Our thanks also to Elsa in assisting with extending our stay...it was seamless and went off without a care in the world! As for the rooms...they are SPOTLESS and IMMACULATE! Minimalistic from wall to wall and the bathroom is too! Molton Brown bath products are a treat accent the spa like shower... rain shower and shower wand alike...you could stay in there for hours, but don't because an amazing super comfortable bed with soft welcoming linens await! There's a mini fridge and an in room Illy coffee and espresso machine help you get your days started right! Last but certainly not least are the two amazing restaurants on premises, The Captain located just off the front desk, more of a leisure bar atmosphere. You are in GREAT hands with Jason who has an unbelievable gift for gab and Alex who tempers Jason and is polished and personable. We've been told they are the BEST bartenders in Greenville and even though we don't drink judging from the bar crowd we know that's true! We had dinner at The Captain after our long trip and Chef Elvis' special was mouthwatering delicious... our compliments ...Elvis was definitely in the building! Also on premises across the courtyard is The Patterson Restaurant. A totally different vibe...fine dining at its best! Minimalist carries over from the hotel...total glass and brass with an open kitchen and jam packed bar...make sure to make a reservation ... you will not be sorry! Delmonico and salmon entrees were delectable and prepared to perfection! Our server Kat was terrific! We'll conclude with one of THE MOST incredible people you will ever have the pleasure of meeting! In our minds "the one and ONLY" Belinda. She is your breakfast buffet manager, but SO MUCH MORE. She puts the capital "H" in Hospitality!!! Sweet, kind, caring, professional and SO personable! After one morning with her you'll feel like you've know her for years. Her attention to detail and the enormous PRIDE she has for her profession is unmatched! Belinda is truly ONE OF A KIND and we are SO lucky to have gotten to know her! Well, if you've gotten this far hopefully you'll conclude that the only place to stay when visiting Greenville is Hotel Hartness!!!

My husband and I have the wonderful opportunity to stay at the Hotel Hartness while we were visiting Greenville, SC and I have no idea how to condense all the great things to say about this place! To begin with it looks more like a very welcoming resort than a hotel. Before we could even step into the door our bags were scooped up by a very nice guy, Joe, who I enjoyed talking to while my husband was checking in. The entire common areas are so tastefully decorated I felt at home immediately. Our room was perfect with a lovely view of the pond. We had an extremely comfortable bed and it was obvious that the details of the room were well thought out ( they even had this basket with a lid as part of the room decorations that I quickly pulled down to put all my vitamins and meds in ).The hotel is part of a small "town" experience I think Hartness is trying to establish on these 500 acres because they have a section of very charming houses you can rent for a months ( better extended stay option) and plans for shops, stores and more restaurants. They also offer 15 miles of trails through picturesque woods with bikes to borrow. And did I mention the barn and the 100 chickens? Very cute. I saw at least 4 places to stage a wedding. And the finishing touch was the General Manager Albert L. Mertz sent a very thoughtful note and macaroons to our room. Our elegant dinner at Patterson's was delicious and even with a large table of friends it was easy to hear conversation. And thank you Michael Bonasia for making sure everything for our stay was perfect. We will definitely return here on our next trip to Greenville.