Hotel Hauser an der Universität

A very wonderful place to stay. Very good location and the staff is very helpful and kind. They make you feel very welcomed. Rooms were clean everyday and they offer you a breakfast every morning! I would stay here over and over again. It’s very cozy and makes you feel right at home.

Convenient hotel near LMU. Rooms are not big, but efficient. Worst are the German beds: the blankets are too short! Please Germany, be nice to a tall Dutch. Breakfast gave some comfort, though.

A great little hotel near the city center in Munich. Nice buffet breakfast with a good selection of food items. Rooms are small, but have everything you need.

Excellent staff, they were able to accommodate an earlier check in time due to the arrival of our flight. Very convenient to the train. Bus stop on the corner. There is a small lift in the hotel. Limited street parking. Very clean, the rooms are a bit small and the bathroom and shower are small. Not a lot of space for extra luggage, but there was a wardrobe. Room is equipped with a safe, a hair dryer, soap/body wash, shoe horn, and bottle opener. No face/wash cloths for USA guests. Lots of restaurants within walking distance. We managed to get around the city using the S/U bahn and walking. Breakfast was nice with a good selection. Some of the staff were English speaking which was very helpful. Since the hotel was close to the University, I was concerned about street noise but this was not an issue. The hotel was quiet.

A cozy hotel in the Maxvorstadt area near the University. Only a couple of blocks from Metro, the Alte Pinkothek, & Englisher Garten. Clean & quiet rooms, comfy beds & a delicious breakfast. With a daypass, we easily traveled to the Marienplatz. Lots of restaurants nearby (more than Bavarian) & a younger vibe. Super helpful & friendly staff.|

Great hotel right in the heart of Munich. Very clean and the breakfast was superb. Margaret took such great care of us. Very helpful with how to get to the Octoberfest, even when I lost one of my hearing aids and told her the day we left, she went over to the Irish pub we were in that night and asked if they found one. She went the extra mile for sure. Great small hotel, decorated beautifully and had laundry service to boot. Would go back there again| Thanks Margaret.

It was fortuitous I had found this hotel as there was scarcity of hotel rooms in the centre of Munich. The hotel is small with a ground floor lobby and a first floor lobby. ||I rented the triple room, top floor room but be forewarned there is no lift access. You can take it to the fourth floor then climb a flight of stairs. Rooms are very comfortable and it seems, as other reviewers have pointed out, take great care and pride in running the hotel. ||There is a breakfast included and includes cold cuts, cheese, bread and other items making up the German breakfast. Great staff and value for money. Well located about 20 mins walk to Marienplatz and is in a university area. Would definitely recommend it.

The hotel is located within walking distance from the University, Marien Platz and other central institutions. The staff is super friendly, breakfast is very tasty and great variety of food is available. I enjoyed my staying at the hotel, and am looking forward to my visit in August. They even serve breakfast in real Rosenthal china. I felt like queen.

Attending a conference at TUM in early October, I spent a few nights at this hotel. I arrived on Sunday, 10/04, the last day of Oktoberfest, and had reservation (and plans) to stay till Thursday. Due to an unforeseen emergency at home, I had to cut short my attendance at the conference by one day. This resulted in my checking out from the Houser hotel one day earlier than previously planned. Upon my learning of the emergency Tuesday morning, I returned to the hotel where I met and informed Mr. Hauser (the owner) of my plan to depart the following day. At the checkout on Wednesday morning, I requested a refund for the unused night (Oct. 07) but was refused. According to the staff on duty that morning, in order for her to approve / grant the refund I had to inform the hotel, of my plans for early departure, at the time of my check-in! As you can imagine, this WAS an impossible, not to mention unreasonable, requirement, since, by definition, emergencies are unexpected events. One does not plan ahead for them. Needless to point out that I chose not to discuss the matter any further with the aforementioned staff since she appeared to have already decided that no refund was going to be issued. Upon my return to the States, I tried, albeit unsuccessfully, to reach a settlement with Mr. Hauser. His refusal is troubling considering I have fully complied with my contractual responsibilities by staying the required minimum three nights as indicated in the reservation document. It is even more troubling when you consider that there are no mentions in the reservation document that one would forfeit the cost of unused nights. I have been traveling for 22 years. I have stayed in countless hotels in over 37 countries. And when you travel for business, it is inevitable that every now and then you have to alter your plans by either cutting short or extending your stay. But, this was the first time ever in all these 22 years that I encountered such unsympathetic, unprofessional, greedy people. If you can, stay away from this place. Stick with a well-known brand if at all possible.