Hotel Hauser an der Universität

Our week-long stay at Hotel Hauser was nothing short of exceptional! This hotel truly embodies the perfect blend of tradition, comfort, and thoughtful service – a testament to its deep-rooted history and decades of refined experience. What makes Hauser so special? Legendary Breakfast: The magnificent and rich breakfast spread was a daily highlight. Sipping coffee from the elegant silver pot was pure bliss – a small detail that speaks volumes about their commitment to quality and ambiance. Unparalleled Tranquility: The soundproofing is incredible! We enjoyed perfect peace and quiet throughout our stay. Effortless & Modern Convenience: The seamless self-check-in process made us feel instantly at home – no reception queue, just straight to comfort. Communication via email was always prompt and helpful. Impeccable Systems & Heritage: You feel the weight of years of experience in the hotel's flawlessly smooth operations and systematic approach. Everything just works. A Feeling of Home: The combination of quiet, easy access, and attentive (yet unobtrusive) service genuinely made us feel like residents, not just guests. Honestly, words struggle to capture everything. Hotel Hauser feels like a living embodiment of humanity's accumulated knowledge and aesthetic refinement – shaped into a perfect place to stay. Thank you for a dreamlike week. We left feeling refreshed and deeply impressed. We sincerely hope Hotel Hauser continues its legacy of excellence for hundreds of years to come!

Good hotel located near Universitat station, that has good public transport connections to the old town and other places we want to visit. We stayed in a double room on the 2nd floor, while the room size was a bit compact, it had all the basic amenities and was very clean with professional daily housekeeping. The room had good soundproofing with the air-con on, we didn't hear any noise and we slept well. The room rate included daily breakfast with a variety of bread, ham/sauages, salad, cereal, yoghurt, fruit juices and coffee/teas. The hotel also has a small lift that could fit 1-2 people with luggage at a time. Would recommend this hotel for anyone looking at a decent and more affordable option when staying in Munich.

The reviews and ratings are misguiding for this hotel that should not be more than 2 stars. It has little rooms with old kind of dirty rugs that may be less of a problem if the beds were not so close to the floor. Rooms and everything are small, claustrophobic. Breakfast is also small. Fairly we should have spent more than €90. Instead we paid €140.00. The neighbourhood is also loud maybe because the nearby university. Unless you are only for one day in Munich to go to the great Alta Pinakothek that is 5 blocks away and there is no other availability, definitely go somewhere else.

Excellent staff, they were able to accommodate an earlier check in time due to the arrival of our flight. Very convenient to the train. Bus stop on the corner. There is a small lift in the hotel. Limited street parking. Very clean, the rooms are a bit small and the bathroom and shower are small. Not a lot of space for extra luggage, but there was a wardrobe. Room is equipped with a safe, a hair dryer, soap/body wash, shoe horn, and bottle opener. No face/wash cloths for USA guests. Lots of restaurants within walking distance. We managed to get around the city using the S/U bahn and walking. Breakfast was nice with a good selection. Some of the staff were English speaking which was very helpful. Since the hotel was close to the University, I was concerned about street noise but this was not an issue. The hotel was quiet.

The breakfast was a 5, the rest 3-4 stars. Small rooms but very helpful staff.

A cozy hotel in the Maxvorstadt area near the University. Only a couple of blocks from Metro, the Alte Pinkothek, & Englisher Garten. Clean & quiet rooms, comfy beds & a delicious breakfast. With a daypass, we easily traveled to the Marienplatz. Lots of restaurants nearby (more than Bavarian) & a younger vibe. Super helpful & friendly staff.|

A very wonderful place to stay. Very good location and the staff is very helpful and kind. They make you feel very welcomed. Rooms were clean everyday and they offer you a breakfast every morning! I would stay here over and over again. It’s very cozy and makes you feel right at home.

Convenient hotel near LMU. Rooms are not big, but efficient. Worst are the German beds: the blankets are too short! Please Germany, be nice to a tall Dutch. Breakfast gave some comfort, though.

Attending a conference at TUM in early October, I spent a few nights at this hotel. I arrived on Sunday, 10/04, the last day of Oktoberfest, and had reservation (and plans) to stay till Thursday. Due to an unforeseen emergency at home, I had to cut short my attendance at the conference by one day. This resulted in my checking out from the Houser hotel one day earlier than previously planned. Upon my learning of the emergency Tuesday morning, I returned to the hotel where I met and informed Mr. Hauser (the owner) of my plan to depart the following day. At the checkout on Wednesday morning, I requested a refund for the unused night (Oct. 07) but was refused. According to the staff on duty that morning, in order for her to approve / grant the refund I had to inform the hotel, of my plans for early departure, at the time of my check-in! As you can imagine, this WAS an impossible, not to mention unreasonable, requirement, since, by definition, emergencies are unexpected events. One does not plan ahead for them. Needless to point out that I chose not to discuss the matter any further with the aforementioned staff since she appeared to have already decided that no refund was going to be issued. Upon my return to the States, I tried, albeit unsuccessfully, to reach a settlement with Mr. Hauser. His refusal is troubling considering I have fully complied with my contractual responsibilities by staying the required minimum three nights as indicated in the reservation document. It is even more troubling when you consider that there are no mentions in the reservation document that one would forfeit the cost of unused nights. I have been traveling for 22 years. I have stayed in countless hotels in over 37 countries. And when you travel for business, it is inevitable that every now and then you have to alter your plans by either cutting short or extending your stay. But, this was the first time ever in all these 22 years that I encountered such unsympathetic, unprofessional, greedy people. If you can, stay away from this place. Stick with a well-known brand if at all possible.