Hotel HCC St. Moritz

We recently stayed at the Hotel HCC St Moritz for one night at the end of a cruise. The hotel is in the heart of the city centre and was easily accessible by taxi from the port. ||||||We arrived early after leaving the ship but were given access to our room immediately which was a great help. The room was a very good size and clean.||||We slept well and the hotel was quiet despite its central location. Breakfast was a buffet with plenty of choice and the food was good. The staff were all helpful, efficient and friendly throughout our short stay. ||||One slight disappointment is the terrace bar which is a bit empty looking. A few seats overlooking the ground floor roof and no actual bar which was inside. It lacked any atmosphere.||||Overall we were very impressed and would definitely stay again and recommend this hotel.

My room was comfortable. The bed was good, the a/c worked well. It was difficult to keep shower water from spilling onto the floor, but that's the case with many/most European showers with half walls. Breakfast was pretty good and if I asked for sunny-side up eggs, I got them. Staff was very friendly and helpful. My original reservation was for 5 nights, but they told me only 4 were available, so it took a bit of doing but finally I got my 5th night. The roof terrace was enjoyable. Overall, a good experience.

Lovely hotel in good central location. Friendly and helpful staff. Very clean throughout and nice restaurant and bar area. Unfortunately, lift did not go up as far as roof terrace so I was unable to access this and disabled lift for access into hotel was broken when I visited. However, the staff were extremely helpful and attentive in assisting me to use the steps in and out of hotel. Very pleasant stay and I would definitely recommend.

Great location. Close to public transportation, amazing high end shopping, great restaurants and bars. Quiet. Very clean. Modern. The hotel was very pretty as was the room. Comfy beds, A/C worked great. Great staff. The only issue was the internet was spotty

Really happy with this hotel. Reasonably priced, good breakfast, amazing location. Rooms are a little bit dated, but perfectly fine and very clean. The highlight is the staff. On Tuesday of this week the man working on the front desk in the afternoon spotted me sitting in reception after trying to check in early and told me as soon as my room was ready, without being asked. In addition the lady working in the bar the same day with tattoos was so so friendly and engaging. I would definitely stay here again without hesitation.

This is a lovely hotel with an excellent location in the new town area. We didn't try the hotel breakfast as there were many local options to try. The room was very clean and spacious with good quality aircon. The only issue was regarding the bar terrace, perhaps it was due to the heatwave but when we went there for our complimentary glass of Cava a few times there was noone there serving. Its a surprise as the terrace bar is heavily advertised. Other than this small issue would recommend this hotel, there was plenty of Cava to be had in Spain!

The room was clean, although small. The front desk was lovely to deal with and very accommodating. The Restaurant, left a little to be desired. The eggs were stone cold, and when I asked for some warm ones, the waitress seemed a bit put out by the request. I didn't see any of the staff smile once during our time there.

My friend and I had an amazing stay here. All the front desk staff are so friendly and helpful. They are also very attentive. When they saw me still waiting for a long time for my car pick up outside, one of them came running down to ask if I need help to get a cab instead. Rooms are clean and even though our room faces the street we could not hear any noises. Centrally located it is only about five minutes walk to Passeig de Gracia and the metro station on that street. Would definitely come back to stay here. Highly recommended.

This place is shiny and relatively well done, but our expectations were set far too high and they did not meet them. Still great though but I'd probably try another hotel next time. Very dim, not a lot of natural light if you have an interior room, not a strong toilet, and there are stairs to go from the street to the lobby... not comfortable with heavy bags. Great location though!

When it comes to hotels, I do not really ask for much as long as the bed if comfy and preferably a view. this hotel is great as it is in the heart of Downtown Barcelona with all the high end luxury stores down the street. My only complaint about this hotel was the waiter/host we had for breakfast. He was extremely rude to me and the guests of the hotel. All we wanted was water and he would yell at people saying we need to put the water pitcher back even though I only brought it to the table to pour for my family so that they did not have to get up. He even yelled at an old lady for using "the wrong coffee cup for coffee".

Fabulous hotel in excellent location. 10 minute walk to Las Ramlas Spotless rooms, friendly staff and happy atmosphere.

This hotel worked out quite well for a short stay in Barcelona. The location was quite convenient, about one block off of Passeig de Gracia. The metro stop by the same name is less than five minutes walk and that will whisk you away to the various parts of Barcelona not accessible on foot. I had a room in the rear of the hotel, so I did not encounter some of the street noise that others may have experienced if the room was on the street side. This was important as the room did not have much in the way of ventilation and as a result we slept with our window open in order to keep the temperature of the room down. We were notified that there was no air conditioning in the hotel, so what we thought was a fan was in fact pumping out heat. YIKES! The room was a perfectly acceptable size and the beds were quite comfortable. I wish the nightstands had a power outlet so I could charge my phone (also my alarm clock) in arm's reach overnight. The bathroom had all the necessary amenities. The shower had a good sized ledge so you could place all your toiletries there. The room also had a good amount of shelf and closet space. The staff at the front desk was wonderful. Xavier helped me purchase tickets to the Barcelona soccer match that was taking place. The hotel had access to the ticket system and was able to purchase tickets on my behalf. It was a huge convenience. Additionally, he gave us guidance as to where to go in order to pick up the tickets at will call at Camp Nou. Additionally, we were given a great restaurant recommendation for lunch the day that we arrived. Breakfast was served in a spacious dining room located behind the front desk. There was the customary assortment of breakfast foods. It turned out to be a great way to start the morning. On the morning of my departure, they packed a to-go breakfast for me, since I left before the hotel's breakfast hours started. Should my travels bring me back to Barcelona I would consider staying at this hotel again.

We stayed for a cultural tour in this hotel. The staff was very kind and helpful. The rooms (mine was on the 3rd floor) clean and well equipped. The aspect, the terrace and conference rooms good. The breakfast was acceptable. However, 2 negative points. 1.: The room temperature is centrally controlled, in my case the room was far too hot and the only way to minimalize this was to stop the ventilation, because it was only blowing hot air at that moment and to open the windows. 2.: the fruit, served at the breakfast was only cut into pieces, so peeling of the fruit had to be done by the guests themselves, resulting in dirty, sticky hands. Improving these points would increase the score considerably.

I book this hotel every time I fly to Barcelona for work. Location is simply great and if it's not holiday season, chance is that you can benefit from a slight discount on the normal price. My room was big, comfortable and clean. The staff is extremely kind and helpful. Highly recommended.

Great location near downtown, prompt check-in desk, nice sized rooms. Furnishing modern enough. Friendly staff. Bathrooms a bit smallish but nicely furnished.

My trip to Barcelona was booked through a deal with Living Social , this Hotel was the second half of our trip after Madrid & Sevilla, My stay at the hotel was 11/16-19/13. We arrived early to the hotel around 1145am & had no problems checking into our room which was great since we needed to rest up a bit before hiding the town also helped the room was ready because unfortunately it was raining when we arrived in Barcelona. Upon arrival I immediately noticed this was a nicer hotel it seemed more modern & better kept. Nice entrance , small Lobby area to sit , lower level which I didn't check out. Behind the reception desk is the breakfast dinning room , breakfast was included with our deal although I must the say the breakfast was nothing special. Lots of breads , cold cuts , fruits , cereal & yogurt nothing hot. This was a little disappointing only because our previous hotel had such a good breakfast buffet we though it would be similar here. It wasn't but it was ok better than nothing. Next to the breakfast area is the Terrace Bar , nice area with couches to sit & a small bar. when checking in u get a complimentary glass of champagne for any night we enjoyed ours the last night of our stay. The room was nice spacious , with 2 small single beds & small couches to sit by with a table. This hotel also seemed to have the same issue with the AC the room was warm only thing is here it wasn't a problem because we were able to open the window & let some fresh air in which was great an extremely helpful in keeping the room cool. Unfortunately same deal with the TV no channels in English , when in the room resting most of the time we just watched videos since it seemed to be the only thing in English. Mini fridge here was good unlike the previous hotel it was cold. Hotel amenities were good here they did have separate toiletries. Best of all this hotel had "FREE WIFI" awesome !!!! Now that's the way to go once u are connected u r good for the rest of your stay. The connection was good, we only had an issue the first night but it was raining so that may have played a hand in it next day we had to get different codes after that no problem with the connection. You can make reservations at the lobby for tours & shows they are cheaper if made though the hotel we took advance of this & book the Flamenco Show. The hotel itself was nice, good area with plenty of restaurants , bars & shopping all within walking distance of the hotel. Friendly staff & convenient location made for a nice stay at the hotel.

No pool and no terrace as depicted in pictures. Hotel takes best pictures of each hotel and attributes them to this location. Good location although quite a distance from the true center "las ramblas". The carpet in our room was so dirty that we did not dare walk barefoot in the room. At $250 per night, this is not a good deal. Staff do not communicate among each other. We had complained that we had paid for breakfast, the night manager gave us a voucher, in the morning the morning manager stated that he was not familiar with it. At this price, breakfast for two should at least be included. Stayed many times in Barcelona, this was not a good experience.

Do not stay at this hotel ever. Our travel agent recommended it and I will make sure she does not ever recommend it again. My daughter and I went out for the evening and came back to find all of our cash stolen. $800 all we had left for the remainder of our trip. The hotel took no responsibility. We had the police come which was a waste of time. The night manager told me no one had access to our room except the housekeeper who has worked there for 30 years. He had no explanation as to who got in our room. I talked to someone else and the hotel management made it clear they would take no responsibity for the theft. Someone had to to be watching to know we left and for how long we were gone. I think this was an inside job. Beware do not stay here unless you want to risk losing your money and valuables. Donna