Hotel HCC St. Moritz

The positives: • The staff was fantastic. Super friendly and helpful (especially Alex and David). And they were great when we had an issue with the shower and they gave us a new room. • The location was perfect. Walking distance to many things and we always felt very safe. • The rooms were clean and the air conditioning worked • Breakfast was decent and came with the room The negatives: • The rooms are very basic, with few ammenities. For instance, there were no tissues in the room, just toilet paper. But for the price the rooms were acceptable, and as I stated before, clean. Overall we were very happy there and would stay there again.

Overall it was a great experience but feel important to mention that the two facilities I found missing are tea / coffee making station in room and a muslim hand shower facility in washroom. As hotel is welcoming all peoples from any part of world, so it will be very good to make these two facilities also in your rooms and washrooms.

Our 5th time to stay in this fabulous hotel, famed for it’s location but most of all for the friendliness and efficiency of the staff….|The staff could not have been more welcoming and so efficient. Nothing was a problem. |We stayed one night before a cruise and when we returned a week later our room was ready very early. |We also had a late check-out. |So so good. |Thank you to all….

The AC system did not have a temp you could set it at, so even on the lowest setting, the room would be too cold. ||||The safe did not work properly, in 5 nights, I had to have someone come to the room 3 times to reset it. ||||The bathroom fan was not working so the bathroom would get very humid and I suspect it's been like that for a while because the ceiling was quite moldy. ||||The breakfast was lovely and all the staff were very kind, polite and helpful.

The best part of this hotel is the location downtown, easy walking distance to restaurants and shopping.||The glass shower door in our room was not sealed at the bottom which resulted in a small flood on the floor after each use. This hotel has an outdoor roof terrace but no pool. I would like to suggest a teapot be added to the rooms. There is a small mini-bar.

I enjoyed my stay, but there are a few things I missed in the room. There was no kettle to boil water for tea or coffee and no milk too. This is normally standard at any hotel. Rhe breakfast spread is very good and the rest of the amenities good, sorrg that they also do not have a pool.

We are a group of at least 20 pax travelling to Barcelona, arrangements were smooth and well organized big thanks to Shasha Ramos for handling our room arrangements very well. She was very patient and accommodating after so many email exchange. Upon checking in everything went smooth and people at the front desk were accommodating and friendly, coming from long travel they accommodated us with a warm welcome.|The location is very nice for tourist, not too crowded and busy but still located in the city center. Room is very clean and spacious.|This hotel is highly recommended even for families with big group.|Hotel Staff are very friendly.

Lovely hotel in good central location. Friendly and helpful staff. Very clean throughout and nice restaurant and bar area. Unfortunately, lift did not go up as far as roof terrace so I was unable to access this and disabled lift for access into hotel was broken when I visited. However, the staff were extremely helpful and attentive in assisting me to use the steps in and out of hotel. Very pleasant stay and I would definitely recommend.

This place is shiny and relatively well done, but our expectations were set far too high and they did not meet them. Still great though but I'd probably try another hotel next time. Very dim, not a lot of natural light if you have an interior room, not a strong toilet, and there are stairs to go from the street to the lobby... not comfortable with heavy bags. Great location though!

When it comes to hotels, I do not really ask for much as long as the bed if comfy and preferably a view. this hotel is great as it is in the heart of Downtown Barcelona with all the high end luxury stores down the street. My only complaint about this hotel was the waiter/host we had for breakfast. He was extremely rude to me and the guests of the hotel. All we wanted was water and he would yell at people saying we need to put the water pitcher back even though I only brought it to the table to pour for my family so that they did not have to get up. He even yelled at an old lady for using "the wrong coffee cup for coffee".

Fabulous hotel in excellent location. 10 minute walk to Las Ramlas Spotless rooms, friendly staff and happy atmosphere.

This hotel worked out quite well for a short stay in Barcelona. The location was quite convenient, about one block off of Passeig de Gracia. The metro stop by the same name is less than five minutes walk and that will whisk you away to the various parts of Barcelona not accessible on foot. I had a room in the rear of the hotel, so I did not encounter some of the street noise that others may have experienced if the room was on the street side. This was important as the room did not have much in the way of ventilation and as a result we slept with our window open in order to keep the temperature of the room down. We were notified that there was no air conditioning in the hotel, so what we thought was a fan was in fact pumping out heat. YIKES! The room was a perfectly acceptable size and the beds were quite comfortable. I wish the nightstands had a power outlet so I could charge my phone (also my alarm clock) in arm's reach overnight. The bathroom had all the necessary amenities. The shower had a good sized ledge so you could place all your toiletries there. The room also had a good amount of shelf and closet space. The staff at the front desk was wonderful. Xavier helped me purchase tickets to the Barcelona soccer match that was taking place. The hotel had access to the ticket system and was able to purchase tickets on my behalf. It was a huge convenience. Additionally, he gave us guidance as to where to go in order to pick up the tickets at will call at Camp Nou. Additionally, we were given a great restaurant recommendation for lunch the day that we arrived. Breakfast was served in a spacious dining room located behind the front desk. There was the customary assortment of breakfast foods. It turned out to be a great way to start the morning. On the morning of my departure, they packed a to-go breakfast for me, since I left before the hotel's breakfast hours started. Should my travels bring me back to Barcelona I would consider staying at this hotel again.

We stayed for a cultural tour in this hotel. The staff was very kind and helpful. The rooms (mine was on the 3rd floor) clean and well equipped. The aspect, the terrace and conference rooms good. The breakfast was acceptable. However, 2 negative points. 1.: The room temperature is centrally controlled, in my case the room was far too hot and the only way to minimalize this was to stop the ventilation, because it was only blowing hot air at that moment and to open the windows. 2.: the fruit, served at the breakfast was only cut into pieces, so peeling of the fruit had to be done by the guests themselves, resulting in dirty, sticky hands. Improving these points would increase the score considerably.

I book this hotel every time I fly to Barcelona for work. Location is simply great and if it's not holiday season, chance is that you can benefit from a slight discount on the normal price. My room was big, comfortable and clean. The staff is extremely kind and helpful. Highly recommended.

Great location near downtown, prompt check-in desk, nice sized rooms. Furnishing modern enough. Friendly staff. Bathrooms a bit smallish but nicely furnished.

My trip to Barcelona was booked through a deal with Living Social , this Hotel was the second half of our trip after Madrid & Sevilla, My stay at the hotel was 11/16-19/13. We arrived early to the hotel around 1145am & had no problems checking into our room which was great since we needed to rest up a bit before hiding the town also helped the room was ready because unfortunately it was raining when we arrived in Barcelona. Upon arrival I immediately noticed this was a nicer hotel it seemed more modern & better kept. Nice entrance , small Lobby area to sit , lower level which I didn't check out. Behind the reception desk is the breakfast dinning room , breakfast was included with our deal although I must the say the breakfast was nothing special. Lots of breads , cold cuts , fruits , cereal & yogurt nothing hot. This was a little disappointing only because our previous hotel had such a good breakfast buffet we though it would be similar here. It wasn't but it was ok better than nothing. Next to the breakfast area is the Terrace Bar , nice area with couches to sit & a small bar. when checking in u get a complimentary glass of champagne for any night we enjoyed ours the last night of our stay. The room was nice spacious , with 2 small single beds & small couches to sit by with a table. This hotel also seemed to have the same issue with the AC the room was warm only thing is here it wasn't a problem because we were able to open the window & let some fresh air in which was great an extremely helpful in keeping the room cool. Unfortunately same deal with the TV no channels in English , when in the room resting most of the time we just watched videos since it seemed to be the only thing in English. Mini fridge here was good unlike the previous hotel it was cold. Hotel amenities were good here they did have separate toiletries. Best of all this hotel had "FREE WIFI" awesome !!!! Now that's the way to go once u are connected u r good for the rest of your stay. The connection was good, we only had an issue the first night but it was raining so that may have played a hand in it next day we had to get different codes after that no problem with the connection. You can make reservations at the lobby for tours & shows they are cheaper if made though the hotel we took advance of this & book the Flamenco Show. The hotel itself was nice, good area with plenty of restaurants , bars & shopping all within walking distance of the hotel. Friendly staff & convenient location made for a nice stay at the hotel.

No pool and no terrace as depicted in pictures. Hotel takes best pictures of each hotel and attributes them to this location. Good location although quite a distance from the true center "las ramblas". The carpet in our room was so dirty that we did not dare walk barefoot in the room. At $250 per night, this is not a good deal. Staff do not communicate among each other. We had complained that we had paid for breakfast, the night manager gave us a voucher, in the morning the morning manager stated that he was not familiar with it. At this price, breakfast for two should at least be included. Stayed many times in Barcelona, this was not a good experience.

Do not stay at this hotel ever. Our travel agent recommended it and I will make sure she does not ever recommend it again. My daughter and I went out for the evening and came back to find all of our cash stolen. $800 all we had left for the remainder of our trip. The hotel took no responsibility. We had the police come which was a waste of time. The night manager told me no one had access to our room except the housekeeper who has worked there for 30 years. He had no explanation as to who got in our room. I talked to someone else and the hotel management made it clear they would take no responsibity for the theft. Someone had to to be watching to know we left and for how long we were gone. I think this was an inside job. Beware do not stay here unless you want to risk losing your money and valuables. Donna