Юрий Стегостенко
Google
We stayed at this hotel in June 2024 and were very satisfied with everything — the service, the hospitality of the staff, the welcome drink, and more. Based on that positive experience, we decided to return in 2025. At first, our experience did not go as smoothly as we had hoped, but we were truly impressed by how quickly and professionally the management handled the situation.
The very next day, we were invited to the reception, where the staff sincerely apologized and offered us a complimentary upgrade to a premium room. This thoughtful gesture completely changed our impression of the stay. The new room was spacious, very clean, and well-equipped, with everything we needed for a comfortable holiday.
Throughout our stay, the service was attentive and warm. The housekeeping staff did an excellent job, the restaurant offered a wide variety of tasty and fresh food, and the overall atmosphere at the hotel was calm and welcoming. We especially appreciated the relaxing pool area and the friendly attitude of the employees, who were always ready to help with a smile.
What impressed us the most was the genuine care for guests shown by the management. It is clear that they value their visitors and want everyone to leave with good memories.
Thanks to their efforts, our holiday turned out to be wonderful. We are leaving with warm feelings, gratitude, and the desire to come back again.