Hotel Henri IV Rive Gauche

Truly disappointing.||Firstly we picked this hotel for its location and that is beyond question. When we booked though we called the hotel and I spoke to Samba. While we only needed a single and a double we booked 2 doubles as these were the only type that had the street view. Samba assured me he would add the request for a view. When we arrived, the hotel had our booking all wrong and insisted we hadnt paid for breakfast when we had. Also that we had a twin room when we didn’t. They had no note of the request for views. The rooms allocated (103 and 104) were just terrible dark rooms each facing into a dark, dismal air shaft. Immovable privacy blinds left the room so dark that even in daytime we needed to turn on the light to see. Truly terrible. Very large bathroom but that was no consolation. We spoke to Samba at reception and he accepted he had ‘probably’ spoken to us but was unapologetic for failing to make the request as he had promised. For the last night the manager moved one room to a view. The breakfast at 16 euros pppn is really not worth is as super basic - better to go to a nearby cafe.|I really wouldn’t go back to this hotel again in case we got those rooms but to be clear if you were lucky enough to be allocated the few front facing rooms then these are lovely. Would make more sense to charge a superior rate so customers can distinguish between the room types and have a reasonable expectation of what they will get. |Overall this hotel needs more oversight from the owners to understand the customer experience.

Perfect , near to Notre Dame & Latín Quater; excellent breakfast. Calm & the atmosphere was quite. The room was clean, also have air conditioning & elevators. The front desk always has an employee.||Information available if the city. A lot of place to eat, very nice.

The staff at this hotel are beyond 5 stars. Extremely helpful, kind, and go out of their way to assist you. The bed was so comfortable it was hard to get out of in the mornings. Truly enjoyed our stay. Right across from Notre Dame and in the heart of it all.

This hotel has the poorest customer service. I have stayed in many hotels in different parts of the world and I have not experienced such awful customer service. I booked through their website a week-long stay at their hotel. Unfortunately, 2 days before our trip to Paris, I found out that I have breast cancer. So I emailed them right away and asked if my reservation can be cancelled and get a refund as I paid in $1900 in full already. I got a response that they cannot give any refund. I asked for a credit for future stay or even a discount. Nope! They can’t do that. There was not a word of care to say “I’m sorry about your diagnosis.” A few days my scheduled arrival, I got an email about welcoming me to their hotel when I already told them I cancelled already. Then I got another email thanking me for staying at their hotel. When I called, the receptionist told me that they only send generic or automated messages. But they can take time to respond to say they’re not giving refunds. So I finally got a chance to call their office and spoke with a receptionist. I was looking for a manager to share my feedback and frustrations with. I was told that the manager is not around. So I asked for the manager’s schedule to which I was told that they don’t really know when the manager comes. What kind of a hotel does not have a manager in the office and staff who are oblivious to when the manager comes in. They lost a customer. It is the lack of a personal service to customers that is most frustrating.

Nice location. The breakfast lady was very nice and helpful.we could see the Eiffel tower from our room. Breakfast was perfect. Could not fault it.my only issue with the hotel was they put a hold on my card when booking and it took 18 days to return to my account after we checked out. I would have given 5 stars. The hotel need to change their booking system

Very centrally located. Walkable distance from Notra Dame, Saint Severin Church and Saint. It is also walkable distance from metro train stations. The hop on and off and toot buses stop right outside the hotel. The staff are friendly and helpful. There are restaurants, bakeries, pubs and convinience stores right outside. |Breakfast is very average. Don't opt for with breakfast option.

The bedding, sheets and pillows and blankets were the most comfortable of our entire trip of the 5 stays we had in France. If you're coming to Paris you can't beat this location. It's quiet, close to many gift shops, eateries, Notre Dame and the Louve. I loved the shower/bathtub. Everything in the room was perfect. Only complaint was the staff didn't speak much English so due to that she couldn't help us. My bad I guess I need to learn French. I would stay here again. So clean and pure comfort.

Hotel Henri IV is ideally located, just a 5-minute walk from Notre Dame Cathedral, the Batobus stop, and the Panthéon. The rooms are clean, comfortable, and spacious, with Room 201 offering a beautiful view of the Church of Saint-Séverin. The helpful staff, free luggage storage facilities, and numerous nearby food options make it a fantastic choice for travelers.

We just returned from a 6 night stay at Hotel Henri IV Rive Gauche. Even before we arrived, we established great communication with the hotel. They responded quickly to every email that I sent. In fact, they called me twice to review my additional requests before I arrived. They also arranged for transportation to and from the airport with a company they contract with. Our arrival and departure were both virtually stress free. Our room was cleaned daily, and the bed and layout of the room was comfortable. There is a mini-refrigerator stocked with orange juice, cokes, and water. Breakfast is served daily for an additional fee. We requested a kettle for our room to prepare our own coffee in the morning, and they were very accommodating. There is also a safe in the room to store passports and valuables. Our room was located on the 2nd floor facing a very busy street. But once the windows were closed, the room was pretty much sound proof. Best of all, the hotel is located two blocks from the Seine and a couple of blocks from the Saint Germain de Pres area where there are tons of restaurants and great shopping! We were very pleased with our accommodations, location, and service! One thing I would suggest to travelers is to request a room with a lower rise tub. Ours was high in comparison to what we are used to. If you are elderly and have difficulty stepping into and getting out of a higher rise tub, you should ask for a room with a lower rise tub and also a safety bar to hold onto while exiting the tub. Other than that, everything was perfect. We would definitely stay here again when visiting Paris.

I loved loved loved this hotel. I ended up booking this hotel last minute when I read up on all the reviews from the previous hotel I had booked. In the Latin quarter and near Notre dame it's a lively and safe area. The staff was very friendly and I absolutely loved the rooms. They were clean, sheek and all you need. It's a small hotel but still very nice within a great location. When I visit Paris again I plan on staying here again as it was perfect. Charming, small and overall beautiful. You can walk to most sites but also close to the subway or you can haul a cab. Lots of cute French bars, restaurants and markets near to give you exactly what you need. Happy yelping mis amigos

A big five stars for this hotel. The location is absolutely perfect! Next to Norte Dam Cathedral and all the hot spots in downtown Paris. Most sites are in walking distance or a quick cab away. Even better, the staff is truly amazing. We took a cab and the cab driver said he only "took cash" once we arrived to the hotel. We hadn't had a chance to visit the atm and we were stuck. My husband went into our hotel and asked the kind lady at the front desk what he should do. She lent us 10 euro to pay for the cab. I was in complete awe. On Saturday evening we wanted to have a traditional French restaurant and needed some help as all places we knew of were booked. The kind women at the front desk went down a list of restaurants and even called them for us! This is a small boutique hotel that provides top notch service. We will definitely be coming back!

A lovely hotel in the Latin District of Paris. I would definitely stay here again in the future. A short walking distance to Notre Dame, great restaurants in the area, safe, helpful staff, and a yummy breakfast every morning made this stay memorable.

First night here and I'm loving it already. The staff are so nice and helpful! The Hotel itself is small and very boutiquey. Very charming, warm, and welcoming. The rooms, i guess some would say, are small, but i like them. Everything is very functional and space saving. The bathrooms feel pretty large. So it's easy for my fiance and I to both be in here at the same time....did i mention location yet....this place has it all.

My family of 4 (2 young kids) - plus my MIL - stayed here in July 2011. I did extensive research for hotels in the Latin Quarter / Notre Dame area because we only had 2 nights in Paris and wanted to be central and conveniently close to everything for our very brief stay. The reviews for Henri IV I found online were mixed but generally satisfactory. A major complaint from other reviewers was the noise from the street especially if one got a room facing the front of the building. Mind you the view from my MIL's room that was facing the street was spectacular! St. Severin church was right across the street from the hotel and beyond in the distant you can see the Eiffel Tower. We got the larger suite room at the back of the building (which was my preference given the fact that we have 2 young jetlag kids and wanted optimum sleeping conditions). Luckily since my MIL is a very sound sleeper and jetlag she did not experience any issues with noisy weekend revelers down in the streets below. And we were there from a Sat. through a Mon. Apparently the windows are double glazed and sound proof. Us being in the back of the building was perfect. We had 3 single beds which we were able to make do as my youngest was only 2 so can easily share a single with one of us adults. (See photos) The hotel overall is very typical of European cities but very well maintained. Things are cramp and small. It's an older building that they've converted into a modern hotel. If you go with an open mind and no particular expectations then you will find Hotel Henri IV perfectly decent. The only complaint I will make is probably about the breakfast that came with the room. Not all that spectacular. I would recommend Hotel Henri IV if you're ever in Paris.

Absolutely loved the place. The woman at the front desk was kind enough to help us deal with a cabbie situation (and one of the only Parisians who would actually speak French with a lowly American such as myself). In fact, all the staff was stellar and so sweet. The room was cozy, just enough for two people and small luggage. Clean, view of the Eiffel Tower from our bed, honestly could not be beat for price and location in such an expensive city. Centrally located, two steps from Notre Dame, Sainte-Chapelle, everything within the Île-de-la-Cité. Two thumbs way up.