deshraj sharma
Google
### Extremely Disappointing Stay – Misleading Reviews!
I booked this hotel through Agoda after reading positive reviews, expecting a comfortable stay, but my experience was completely opposite and extremely disappointing.
The room lacked basic amenities—there was no chair, no table, the electric kettle was broken, and worst of all, there was no hot water as the bathroom had no geyser. The bedsheet was torn, and the pillow covers were dirty, and even after complaining, the staff never replaced them. The landline was out of order, leaving us with no way to reach the staff for assistance. To make things worse, the next morning, instead of acknowledging the issue, the staff rudely questioned me about the dirty bedding, even though I had already shown them proof the night before.
I am extremely disappointed and feel misled by the reviews. If this is the kind of service they provide, then the reviews on Agoda are not trustworthy. This hotel charges a premium price for a substandard experience, and I strongly advise future travelers not to book this place unless major improvements are made. Agoda should review such misleading listings and take action against hotels that fail to meet basic hospitality standards.