Hotel Hortus

Unfortunately it was not a pleasant stay but truth to be told it could have been expected. Cannot say that the hotel withhold information about the room or the stairs. 20mins walk from main Train station. Need to highlight that the hotel staff was really kind and helpful! That was the best part:) We paid 100 eur for 2 nights in January. 1. Stairs are extremely steep so if you have big luggage then maybe choose another place to stay. 2. Walls are like paper. I’m a great sleeper but even I had problems with the door slamming and even talking from corridors and neighbour rooms. 3. Doors are bad. Almost every time they slam even if you are careful. Mix it with thin walls. Not good. All in all it served its purpose but next time we would pay more for a better hotel.

Budget friendly hotel. 5* for the staff. You must be aware that the hotel is an old build and you will hear every fart, laugh or even whisper coming from neighbouring rooms. Also, your experience during the night highly depends on people staying in surrounding rooms. Say i did not have great neighbours as they had 0 respect for others during the night. I am only glad that i read other reviews and prepared properly. You must bring with you: ear plugs for good night sleep, shampoo and shower gel and other toiletaries. The hotel provides you with a bed, sheets, and towels. I still rate this hotel 5* because it is exactly as described in hotel description, other people shared their experiences and if you prepare well you will have a budget friendly stay. Beware - super steep stairs and no lift

Located in a very nice area, Hotel Hortus' staff is simply wonderful. Very warm and honest treatment from them. Definitely a recommendation. Rooms are not spacey but this is not the hotel you are looking for for a weekend trip. It is more of a cozy rest pit stop.

Very friendly and welcoming hotel. We only stayed for 1 night but we really enjoyed our visit. Staff were friendly and helpful, hotel was very clean. We found it to be a great location to explore the city. They have a bag storage area which they allow you to use whilst you arnt checked in which was a real help

Overall for short stays 1 to 2 days it is very okay and its location is very good. For me the huge downside is the fact that walls are very thin and you can hear literally everything in the night so personally I woke up a lot and it was kind of annoying when you want to get some rest. Also the stairs to the rooms are very very narrow and with luggage it is dangerous. The room was small but convenient. They also helped me with the luggage storage which I appreciate very much. I wouldn't stay again just because of the sounds in the night mostly which didn't let me sleep well.

Stayed here for 1 night in September. The hotel is well located on the edge of the park and about a 5 minute walk from the subway. On arrival we were given a quick briefing on how to get in and out of the building and were given keys to our room on the 2nd floor. The stairs here are steep (almost comically so) although from listening to others this seemed common for hotels like this in Amsterdam. The room was large with a big double and bunks and we had a good night's sleep in both. The room looked a little tired (there was some graffiti on the wall behind the wardrobe) and being on the front it was quite noisy in the morning. Having a toilet on the landing was less than ideal although this was probably my fault for not realising when booking. It was however very clean throughout. The staff were very helpful and in summary a pleasant stay.

It was amazing hotel. Clean room, good good, nice service and the location was beautefull! Overall very very nice!

We stayed for 6 nights and the hotel is very clean and the staff is super super nice and especially our favorite woman who showed us where the lighter was. I love her friendly attitude, such a nice woman and always smiling. ||If you have bags, do not stay on 3.floor unless you are getting ready for crossfit competition. 😆||-- DOWNSIDE--||I am not going to lower the stars in review for one staff member. This guy with the Cap and American accent was plainly unpolite and rude. We were really surprised by the attitude by this man generally and thank God he ony worked 2 days when we were there. The other staff is so friendly and helpful, and he just seems to be the total opposite.

I hope someone from the hotel reads this I was stationed in Frankfurt in 1960 to 1962 stayed at this hotel (f7.5o) a night. I found a business card yesterday with some old photos I'm surprised the hotel is still in business

Thanks to Steve X.'s review, I found this great budget hotel (40€ per night) close to work and other attractions. I was able to stay here for four nights, and I really enjoyed staying here. It almost feels like home. They have a huge common room, which is cozy and inviting. You could just spend plenty of time in the common room, and never see Amsterdam. Just kidding. Dennis is the owner and he has a great staff that help their guests. I got off from Tram 9 at the Waterlooplein stop and was lost. Also, I wasn't dressed warmly enough, so I thought I was going to die. One of Dennis' staff, Brent, was so nice to just pick me up where I was. Now, that is customer service. The rooms are basic, with twin bed, a TV and a sink in the room. There is also a safe in every room. You will have shared bathrooms and showers, but that is pretty standard across Europe. Breakfast is included, but nothing much for the vegetarian. They will however cook you eggs any way you want. Some other wonderful amenities, if you plan to stay here: Free coffee until 11pm every night (in the winter, this is a blessing) Kitchen to cook your food Fridge to store your perishables in the common room Free Wifi that works well in all rooms An excellent tourist guide in the lobby (Get Lost in Amsterdam) Bike rentals (15€ per day) Snack machine (which vends beer) Large TV in the common room (if that is your thing) Smoking allowed in rooms Free towels, just ask Hair blow dryer (if you ask) Tram 9, 10, 14 all close by. Nice local bars and restaurants in the area There are some other goodies on offer, but you should come stay here for yourself and learn about them in person. Sometimes, it is the experience in life that makes it all worthwhile. Note: CASH ONLY

I had a really wonderful experience in hotel Hortus. First thing first, the location is really convenient and you get your own room which was really comfortable. In the room there is a one little sink , king size bed ( per 2 person ), one TV and a little wardrobe for your clothes. Room was really clean and warm. Showers and toilet were shared with others but they were always clean. Also the prices changes around (40 to 30) if you can find a special price from booking or another web site. Also there is wifi which can be really important ! Breakfast was really nice too. Also, staff is really helpful to us too. I really recommend. And return back for sure !

My boyfriend and I had a reservation at the Hortus Apartments. Being new to the country, we were directed to what we were informed were the Hortus Apartments by a local hotel clerk nearby. Upon getting to the Hortus Hotel (again assuming we had arrived at the Hortus Apartments), the front desk clerk asked about our reservation. Just as she was informing us that my reservation was not on file, the hotel manager approached us and addressed me by name (presumably overhearing it mentioned in the conversation), letting me know that my room was ready. At this point, the manager took over and quickly directed us upstairs to a room. Neither he nor the clerk checked or scanned my ID, passport, or checked my email confirmation for the booking (which would have shown that we were at the incorrect location). Although the room did not look anything like the photos we saw online, we shrugged it off as the photos not being up-to-date. We stayed two nights, not discovering we were at the wrong location until the morning we checked out. The owner checked us out and said the room was unpaid for, simultaneously informing us that the actual guests who had the room reserved had been redirected to another hotel because we were in their room. At this point, we registered this as very suspicious. However, as we were checking out, it was too late to do anything about it. I showed the owner my email confirmation to confirm that I had in fact already paid for a room. It was at this point that she told me we were at the wrong hotel. We explained that we had been misled by the manager at check in; however, the owner offered no monetary compensation or even an apology. All she said was that the manager had "made a mistake" and that we should have gone to the correct location. I worked as a front desk clerk at a hotel for three years. The first thing I was instructed to do when checking a guest in was check their ID and confirmation booking (if a reservation was made in advance). I explained this to the Hortus Hotel owner, but she proceeded to dismiss it as a mistake and refused to see it from our perspective. She would not let us leave without paying, so eventually my boyfriend paid for the room. I very much feel that we were scammed. Having worked at a budget hotel in the states, we had better check in procedures than I experienced here. I warn any future guests to reconsider staying at the Hortus Hotel.

I have to say I love this place. I stayed here for about 2 months which was my 1st trip to Amsterdam and never did I have any problems with anything or anyone here. The people that stay and work here are great, they come from around the world and are totally cool with each other. They serve a small breakfast in the morning which is good to get your day started then you can move on to a coffee shop or cafe and have something nice to really get your day going. I just loved Amsterdam for everything that this city offers, how everyone rides bikes everywhere and the people are all nice here. I recommend going to the local only spots to really get a taste of the city and the places here.