Hotel Hortus

Loved this place! This is much better than a hostel. The only people are complaining is because they can’t read the description. It’s a low cost, low frills hotel that is safe and centrally located. I had no problem with the stairs, they are just Dutch stairs. Loved that they had a fridge I could utilize during my stay. The receptionists during my stay were all very nice and helpful.

The room was very clean, spacious and the bed was very comfortable. The location is also great, within walking distance from the main attractions. Highly recommend The only bad thing is that the shared toilets were small, but it's okay for a short stay.

A fantastic hotel with excellent cleanliness. The rooms are spotless, and the location is perfect — very close to all the main attractions. Highly recommended for anyone visiting Amsterdam.

Beautiful homely feel. Amazing and friendly staff who couldn’t do more for you. Lovely clean room. Great location in a lovely area, not far from the actual centre. Can’t fault the place….. Highly recommend! All of the staff were amazing but special shoutout to Chelina (sorry if that’s not spelt right).

An absolutely wonderful place to stay. Located in a beautiful, quiet, and picturesque part of Amsterdam, this hotel is only a short stroll from the central city, and across the road from the botanical gardens. Staff are incredibly friendly, and very helpful. They made our stay a beautiful experience. Family owned and run. I have every intention of staying here again.

I had a wonderful stay at Hortus Hostel! The staff were incredibly friendly and welcoming. A special thanks to the guy at the reception who helped us sell some tickets—your support made a big difference. We are really grateful and would definitely recommend this place to anyone visiting!

Visited the hotel with my boyfriend . it’s very central everything is on the way . The stuff was so nice and lovely !! they gave us everything . all of them were lovely !!! big compliments we had a beautiful new years

The rooms were very dirty. We asked them to clean them twice, but they only made the bed. After staying in the room, my wife had these stains and insect bites. Absolutely not worth staying in. We've been going from hospital to hospital for days!!!

I hope someone from the hotel reads this I was stationed in Frankfurt in 1960 to 1962 stayed at this hotel (f7.5o) a night. I found a business card yesterday with some old photos I'm surprised the hotel is still in business

Thanks to Steve X.'s review, I found this great budget hotel (40€ per night) close to work and other attractions. I was able to stay here for four nights, and I really enjoyed staying here. It almost feels like home. They have a huge common room, which is cozy and inviting. You could just spend plenty of time in the common room, and never see Amsterdam. Just kidding. Dennis is the owner and he has a great staff that help their guests. I got off from Tram 9 at the Waterlooplein stop and was lost. Also, I wasn't dressed warmly enough, so I thought I was going to die. One of Dennis' staff, Brent, was so nice to just pick me up where I was. Now, that is customer service. The rooms are basic, with twin bed, a TV and a sink in the room. There is also a safe in every room. You will have shared bathrooms and showers, but that is pretty standard across Europe. Breakfast is included, but nothing much for the vegetarian. They will however cook you eggs any way you want. Some other wonderful amenities, if you plan to stay here: Free coffee until 11pm every night (in the winter, this is a blessing) Kitchen to cook your food Fridge to store your perishables in the common room Free Wifi that works well in all rooms An excellent tourist guide in the lobby (Get Lost in Amsterdam) Bike rentals (15€ per day) Snack machine (which vends beer) Large TV in the common room (if that is your thing) Smoking allowed in rooms Free towels, just ask Hair blow dryer (if you ask) Tram 9, 10, 14 all close by. Nice local bars and restaurants in the area There are some other goodies on offer, but you should come stay here for yourself and learn about them in person. Sometimes, it is the experience in life that makes it all worthwhile. Note: CASH ONLY

I had a really wonderful experience in hotel Hortus. First thing first, the location is really convenient and you get your own room which was really comfortable. In the room there is a one little sink , king size bed ( per 2 person ), one TV and a little wardrobe for your clothes. Room was really clean and warm. Showers and toilet were shared with others but they were always clean. Also the prices changes around (40 to 30) if you can find a special price from booking or another web site. Also there is wifi which can be really important ! Breakfast was really nice too. Also, staff is really helpful to us too. I really recommend. And return back for sure !

My boyfriend and I had a reservation at the Hortus Apartments. Being new to the country, we were directed to what we were informed were the Hortus Apartments by a local hotel clerk nearby. Upon getting to the Hortus Hotel (again assuming we had arrived at the Hortus Apartments), the front desk clerk asked about our reservation. Just as she was informing us that my reservation was not on file, the hotel manager approached us and addressed me by name (presumably overhearing it mentioned in the conversation), letting me know that my room was ready. At this point, the manager took over and quickly directed us upstairs to a room. Neither he nor the clerk checked or scanned my ID, passport, or checked my email confirmation for the booking (which would have shown that we were at the incorrect location). Although the room did not look anything like the photos we saw online, we shrugged it off as the photos not being up-to-date. We stayed two nights, not discovering we were at the wrong location until the morning we checked out. The owner checked us out and said the room was unpaid for, simultaneously informing us that the actual guests who had the room reserved had been redirected to another hotel because we were in their room. At this point, we registered this as very suspicious. However, as we were checking out, it was too late to do anything about it. I showed the owner my email confirmation to confirm that I had in fact already paid for a room. It was at this point that she told me we were at the wrong hotel. We explained that we had been misled by the manager at check in; however, the owner offered no monetary compensation or even an apology. All she said was that the manager had "made a mistake" and that we should have gone to the correct location. I worked as a front desk clerk at a hotel for three years. The first thing I was instructed to do when checking a guest in was check their ID and confirmation booking (if a reservation was made in advance). I explained this to the Hortus Hotel owner, but she proceeded to dismiss it as a mistake and refused to see it from our perspective. She would not let us leave without paying, so eventually my boyfriend paid for the room. I very much feel that we were scammed. Having worked at a budget hotel in the states, we had better check in procedures than I experienced here. I warn any future guests to reconsider staying at the Hortus Hotel.

I have to say I love this place. I stayed here for about 2 months which was my 1st trip to Amsterdam and never did I have any problems with anything or anyone here. The people that stay and work here are great, they come from around the world and are totally cool with each other. They serve a small breakfast in the morning which is good to get your day started then you can move on to a coffee shop or cafe and have something nice to really get your day going. I just loved Amsterdam for everything that this city offers, how everyone rides bikes everywhere and the people are all nice here. I recommend going to the local only spots to really get a taste of the city and the places here.