Hotel Hotel Hostel

I'll give it 4 stars just because I did enjoy my stay, but 3 stars would probably be appropriate too. The building is interesting and historic. It's in a hip part of the city. I liked the mini fridge and sink in my private room. The website is basic and not very informative. Multiple third party websites mention breakfast even though there is not a breakfast offered. There isn't even coffee. Parking is also not adequately described on the website. It's not offered by the hostel. Free parking was available enough in the evening if you don't mind parking a few blocks away. Daytime parking in Seattle will probably cost you at least $20 per day. I know it's a great savings in an expensive city, but this the most expensive hostel I've ever stayed at and it offered the least in terms of assistance/amenities. Chris has good customer service via phone and email. There is no concierge on site.

Super glad we ended up booking here. I’m farmiliar with hostel type vibes, but traveling with my mom for an Alaskan cruise, and she was hesitant. The place was super clean, rooms were small but they were just what we needed, 2 beds to sleep in. The hallway bathrooms and showers were spotless and cleaned multiple times a day. They let us store our luggage until our room was ready. Super impressed!

This is a visually uninviting hostel. See pictures below for the colors used throughout the building. Dark and dingy. This place is basically inaccessible for physically disabled people due to a steep set of stairs in the entry way and then to be greeted at the top of the stairs with bags of dirty laundry. Beds are horrible. The mattresses are in such bad condition and have a slop that you basically slide out of bed. Only one chair for a two bed room. There are no staff here. In a nutshell this place is a dump.

This... Is an interesting rollercoaster of events. Overall it's 5 star customer service and I will definitely stay with them again given opportunity, but what a story to tell. Bear with me. I was supposed to be checked in for 4 nights on 26th of May. I did not. No SMS/email on the check-in instructions was received as I'm supposed to Btw if you didn't receive the instructions 24 hours before the check-in, contact the hostel at absolutely the earliest. You will be fine if you do that - the hostel will help you resolve the issue. But do it early. Don't end up in a situation like me. This hostel doesn't have a front desk. You'd need to check in yourself. Without instructions there's nothing I can do. Trying to contact the hotel for 4+ hours after landing in Seattle, to no avail (it's memorial day at 10pm, but still). Left me out code at 1am. Great. Had to find somewhere else to sleep, almost ended up in the chair for the night after 17 hours of combined flights. Contacted the hostel that i am going to cancel the rest of the bookings. I don't care that if they count me as no show. They got back to me the next day, promised a full refund, and even wanted to go out of their way to reimburse the cost of me finding alternative location. Well, great! Legendary customer service and owner! Things could have needed here and I will be a happy man - but the ups and downs just keeps rolling. They did attempt to reimburse me once - good on them - albeit my Venmo had some issues so it didn't go through. Okay that's on me, and I fixed my Venmo day later. Guess what! It all went silent from there. For a week and half. The reimbursement never came, and they denied the refund request (according to Expedia) What's even more funny is that I've booked a refundable room. Worse case scenario that's a no show, which would result in a no show fee only, but it appears that everything was denied. It's not even about the money. I can take the lose, no issue. Financial it's not a big deal to me. but this entire experience is just hilarious. Ive always wants to try out hostel a bit and this is what I get? But, luckily things bounced back from that point. Contacted Expedia and hostel again, and a full refund was issued. Not too sure if the previous fluke was on the hostel or Expedia. But I digress. The owner also clarify that the reason that no response was provided was because they were waiting for the check to arrive at the hotel before contracting me. Fair enough, but really an email would be very helpful here... After a phone call which I've stated that I don't they need reimbursement, the owner insisted that this is to make up for their end of the failure. Clearly the owner cares about customer and their business. I really hope that all people are like him. Not many people can own up mistakes like them. Overall, highly recommended, you are in good hand. Maybe some improvement can be done on the commutation end but overall, great. Though I still find this entire event just kinda hilarious, but its an interesting and overall good experience, so not too much complaints can be made.

Really cute, boutique hostel/hotel in the funky Fremont neighborhood close to many restaurants, bars and shops. We stayed here on New Years Eve and had a private room with its own bathroom. We enjoyed exploring the various markets in Fremont. The weather was good when we were there so we ended up walking to Gas Works Park via the canal and even walked up to Ballard! Unfortunately, we forgot an item in the room and contacted the owner and they quickly responded saying it was found and they were mailing it back to us. Thank you! Easy booking, good communication for arrival info. Recommended!

It has a very interesting concept, but rooms look like a prison and do not correspond to the pictures disclosed on the webpage. The kitchen and bathrooms are comfortable and always clean, but the hotel has a funny smell.

Booked through Expedia and didn’t realize it was a hostel. I have never backpacked thru the European countryside, so had no idea what to expect. I text the hotel and asked if I had my own bathroom, he said no but would upgrade my room to have one. He sends me the new booking info. I get to the hostel and put in the code to get in. Went to the room, and put in the door code. Once in the room I thought it was very eclectic and coolly decorated. Then I noticed the bed was not made and the blankets were in a messy heap on top. I went to the bathroom and it was humid and the towels were dirty. He had booked me into someone’s room that was still staying there. I actually passed them on my way to the community room we were both paying for. I left and messaged them and then called, sent right to voicemail. Then a text came in and said oh sorry that room has been booked and let me offer you another room. First off, no thank you. And second, the person gave me a room code to a room that was what he assumed to be an empty room, but it was the same code the actual guests were currently using. No, no, no.

Ad was a little misleading. Said it had a shower for each room. Didn't realize that it was a community bathroom. This is truely a hostel