Hotel Indigo Atlanta Downtown, an IHG Hotel

This hotel is an exceptional choice for anyone visiting Atlanta. Perfectly situated in the heart of downtown, it offers convenient access to a variety of restaurants and essential amenities. The rooms are impeccably clean, well-lit, and thoughtfully maintained, ensuring a comfortable stay. What truly sets this hotel apart is its outstanding staff—always attentive, professional, and ready to assist with any request. Their dedication to guest satisfaction made my experience even more enjoyable. Without a doubt, I will choose this hotel again for future stays in Atlanta. Highly recommended!

All of the staff were very helpful and professional. Any need we wanted was handled quickly and correctly. The front desk made you feel like family. My husband and I felt that all of the staff enjoyed their jobs and wanted us to enjoy your hotel with the same feelings they had. You have the correct people in the correct places so that guests, like us, feel the excellence they demonstrate. If we come your way again, you can guarantee that we will stay with you again.

I stayed at this hotel for one night and the stay was wonderful. If you are a member of the hotel, you can check in early, otherwise it will be $75 to checked in early. The hotel is conveniently located off of the subway from the airport (about 20 minutes on the subway). All staff at the hotel and hotel restaurant were friendly and sociable. The king bed was soooo comfortable! The shower and bathroom were spacious and great as well. Other amenities included Keurig, safe, toiletries, hairdryer, and Directv channels. The hotel was quiet and I slept soundly. I opted for the breakfast that consisted of toast, bacon, eggs, and potatoes which were great too. I enjoyed my stay at this hotel!

Location is fine and the staff is friendly. Rooms are fine, however, after checking in and paying 300 bucks a night I got a magnificent room with a view overlooking the next door parking lot, literally at eye level 20 feet away from people parking. There are better options around here for that price range.

This was our first stay in this particular IHG. Although modest in size the room was very clean, attractive, and adquate. The beds, especially were extremely comfortable and the pillows were perfect, wish I knew where the pillows were bought because both my husband and I loved the pillows and would like two for at home. We are platinum elite and would definitely not only stay there again but will recommend to friends and relatives.

I liked the esthetics of the hotel. The front desk worker was pleasant. It was clean in the lobby, elevator, hallway and the room. There were holiday decorations which made it very festive and great for photos. The room was clean and modern. I particularly loved the bathroom design. It had great lighting, spacious shower and built in glass shelves. The bed was very comfortable and I had the best sleep. This was my first time booking with this brand and I will book again in the future.

I very much enjoyed staying in this hotel.||The staff was very friendly and helpful. The room was spacious and spotless clean. Everything was also in a very good state.||The bed was large and comfortable. The large TV screen worked very well and there were many Direct TV channels to choose from.||The large sofa was comfortable. The work desk was fine, and there was a Keurig coffee machine, but the chair was totally unsuitable to use to work on a laptop. It would be better if this was replaced by an adjustable office chair.||There was also enough storage space in the drawers, plus a large closet that easily also fitted my suitcase on a luggage rack.||Some things are worth mentioning explicitly. The bathroom was very large and the walk-in shower was great. It had a regular, flexible, shower head, plus a fixed shower head. Even though I was on the 8-th floor, the water pressure was amazing.||The one thing that I'd wished to be different, was the lack of a mixer tap. Manually mixing the hot and cold water to get the right temperature is not my thing. It also tends to waste more water than necessary.||A really nice surprise was the safety deposit box in the room. It was huge! It very easily fitted my 16" laptop, leaving plenty of space for other valuables. I wished other hotels had this too.||Having said all of this, there are also some things that could be improved, or at least be aware of as a guest.||You can't go to the guest rooms directly. You need to take an elevator that goes one floor up. You then have to get out of the elevator to get into another elevator that is on the other side. This takes you to the guest rooms. Not a big deal, unless you have difficulty walking. By the way, the elevators were really fast!||When I booked, I had taken the higher rate that includes breakfast. Be aware that this is not a buffet. It is à la carte. You need to select from the menu.||Upon checking in, you get a letter that explains you get a daily 20 USD credit per guest on your breakfast bill. I was told to show this letter each time I went for breakfast. That is rather silly in case you charge it to your room, because then it is known that you have the special package. And of course I indeed did not have to show this letter every time.||Another confusion was about the charges. It turns out that when you take the breakfast package, a mandatory 15% service fee is added to the bill. When I asked whether that was for the tip, I got conflicting answers and I think it will be good to make sure all staff is aware of how this works and gives the correct information.||These are however small things and if I ever return to Atlanta and need a hotel in the downtown area, I will book my room in the Indigo!

We stayed one night at the Atlanta Hotel Indigo for a meeting. The room looked very nice and was clean. The staff were generally pleasant and helpful although breakfast service, despite not being busy, was not particularly attentive. Very convenient location with several good restaurants nearby. The bed and the desk chair were not the most comfortable. The main issue we had, and hopefully this is fixed already, was that on one occasion when heading down in the elevator from the seventh floor the elevator suddenly dropped several feet and came to a stop at the fifth floor. The elevator announced that it was experiencing technical issues and the open door button didn't work. After a short while we pressed the 5th floor button, the doors opened, and we hurriedly made our escape. We called another elevator and informed the front desk staff who inquired about which elevator it was. When we went back after supper the only elevator that would come was the death drop elevator which we were reluctant to take, especially as the doors rattled open and closed... other than that unfortunate experience it was pleasant and we would stay again, with the hope that the elevator experience would not repeat.

I was in town for an event at Georgia Tech snd found this hotel for a great deal on Priceline. It was conveniently located about .8 miles from campus. If the weather had been nicer, I would have walked. The hotel is adorable until it comes to the bathroom. It's about the size of an interior room's bathroom on a cruise ship. I'm not a large person and I was traveling alone so it was fine for me. If you were large or tall, would likely be an issue. Also, there's absolutely no way two people could fit in there unless one person was taking a shower. The room I had was connected to another room and I could hear the people speaking as if the door wasn't even closed. I could also hear all the outside noise as if the windows and walls had no insulation. I was on the fourth floor. Parking is $40/night but I was able to park at Georgia Tech for free during the event. If you plan to take a rideshare from this location, make sure you check Uber and Lyft. Lyft was consistently half the price of Uber during my stay. I'm a light sleeper so I would not choose to stay here again.

Nice hotel in downtown Atlanta in a good location that's walking distance to bars and restaurants. Did a recent staycation for a couple of nights. My room had a nice view of Peachtree Street. Nice quiet room. Requested a mini-fridge and the front desk brought it up in a few minutes. The fitness center had everything I needed, some weights and treadmills. Breakfast is served from 7 am - 11 am at the Drafting Table, ate there twice and it was pretty good.

I recently stayed at Hotel Indigo Atlanta Downtown and was quite disappointed. The parking near the hotel is severely inadequate, which made arriving and departing a hassle. Additionally, the vagrant situation in front of the hotel was ever so present, making the area feel unsafe and uncomfortable. Thinking I could avoid the drifters outside, I decided to use the basement parking lot, which I accessed via an elevator labeled B1 Parking. However, after exiting the elevator and passing through the double glass doors into the basement parking garage, I realized it seemed to be fully enclosed with no way to walk to the adjacent parking garage. I'm not even sure how cars enter that area. When I tried to leave, I discovered the doors had locked behind me. I had my key card, but it didn't help as there was no phone, video camera, or any way to alert the front desk that we were stuck. To make matters worse, I encountered three young ladies, aged around 18 to early 20s, who had been stuck there for about five minutes without any means to call for help. They told me that they had walked around the entire parking garage and couldn't get out. None of them had cell phones, so I had to call my wife to inform her that we needed assistance. Once my wife arrived and we made it out of the basement, I went to the front desk to report the situation. They seemed unconcerned and told me, "Well, we told you that we didn't have parking." I informed them that I understood that but my issue was being stuck in the basement. If there's no parking for the building, I shouldn't be able to get down to the basement in the first place. You need a key card to use the elevators, so it should be the same for basement access. I explained that this was a safety concern, especially for the three young ladies trapped down there, as something could have happened to them. The conversation with the front desk turned into a back-and-forth, and they really didn't seem to be concerned. This situation must happen frequently, and they seem to be sick of it, but apparently, there's nothing they can or will do about it. Additionally, there's only one microwave for the whole building, located in the lobby, which happens to be filthy and takes forever to warm up a slice of pizza. The ice machine is located on the ninth floor, or at least that's where I was sent to. Overall, my experience at this hotel was less than satisfactory.

Front desk staff were very polite. The hotel was clean. Meeting space was a little on the cooler side. You do have to take an elevator from the lobby to second floor and then take elevator from second floor to rooms as the stair access was down. Room was comfortable. Located right next to Peachtree Station.

Hotel Indigo is one of our favorite hotels to stay at because they offer great service and we enjoy the room decor. The check in process was easy and quick. We enjoyed our room! It was clean and had a nice size bathroom. We loved the shower and the king bed was so comfy. The wifi was easy to connect to. The valet parking was easy because when we needed the car, all we did was scan the QR code on the ticket that was given to us and when we got downstairs, we did not need to wait long for our car. Overall, we had a great experience at this location!

This is really a fine hotel for the price. The deal we got for our block of rooms during a trade show was very affordable. The rooms were spacious and well appointed. Very comfy bed and bathroom. Good service and food in the bar. The reason for the 3 stars is the neighborhood. Not a great walking city. There was a shooting right outside the front door during our first drink on the first night. 3 people shot in a gang dispute. Yes, this is not the hotel's fault. However, yelpers deserve to hear the truth about the neighborhood and the realization that there are better parts of town to stay.

Hotel is great, but I wished they have parking at the hotel. There's only vip parking. If you don't want to do vip parking. You have to go behind the hotel to one of the paid parking spots.

This place is a money pit . Old dirty rooms with stained sheets and head boards. Place was built in 1920 and you can tell. We stayed one night for our Anniversary. We were awakened buy our phones dinging as the hotel staff was draining our bank account. We already paid the day before during check in. Next thing we know a charge for $685 which was denied then $585 then $485 then finally it went through for $385. So I go down stairs and the crusty old man at the front deck told us that the smoke detector indicated that we had been "smoking" in our room . I told crusty that neither me or my wife smoked , he then accused use of smoking weed !? I asked him where the fu$& he got off accusing of doing drugs. We didn't think until the ride home that the detector must have picked up the candles my wife brought for or anniversary night. But still dude was a dic$. Now for the gross part so I came back from being accused of being a drug addict to take a nice shower with my wife. So We get into the shower and start to bathe and notice that the drain in the sink is bubbling and water is building up on the shower floor . So now we are standing in other people's filth . So besides the stained sheets ,the toenail clippings and ripped pleather headboard now I'm standing in other people's curlicues . Total dive also add $45 for parking which is day by day. There is a very nice hotel right next door which is a little more expensive until you add in the parking .

I've stayed in many 5 star hotels over the years, so love Twelve Midtown. This hotel was basic, and I mean basic. For 300.00+ a night, you would think amenities would come WITH the room but that's a hard no. No refrigerator, no complimentary water, the loveseat sits facing AWAY from the television...sigh. And I'm a gold elite member with IHG. I had to call for a refrigerator to become placed in the room, the size of a microwave arrived about ten minutes later with no set place for it to go. And let's not talk about parking. Valet is 50.00/night and to park around the corner is 40.00/night in the tightest parking lot I've ever witnessed in my life. Sorry, IHG. Until amenities are a plus for elite members, I'll pass.

WiFi not working. Empty body wash. No shower slippers. Cannot control room temperature.

I was checked in by Carla; she provided my overall total for my 3 night stay (plus incidentals) which was $243 more than quoted in my reservation. I expected my stay plus incidentals to be $767 but the total was about $1010. I was told that this was the rate that was "in the system" and that there was no way to change it and that I could either pay the $1010 (and resolve the issue the next day) OR cancel my reservation. I took it upon myself to find the phone number and reach out. Note: It was already after midnight and it took over an hour to resolve the issue with customer service having to reach back out to Carla at the front desk who then changed rate to what it should have been according to my reservation which she previously did not want to take a look at. Also, the initial $1010 did not include parking which i assumed would be taken out of the incidentals but when she gave me my new total of $932 it included incidentals AND parking. Explanation was that she "forgot" initially.

Kind of overpriced for what you get no parking have to pay for parking. It is in a heart of a downtown area. It's a historical hotel. The room was OK very boring trap. The bathroom was the size of an airplane bathroom no joking you could call them. that's what they referred as, unfortunately that drinks and food at the bar were just average. They don't really pride themselves on food or drinks inside their own bar.

Hotel has seen better days, but more concerning is the level of staff training. My personal card was charged for the room night that should have been covered by the company. I immediately reported the error to the front desk who said that it had already been taken care of and the charges were reversed. Not only were the charges not reversed, my credit card was charged again! The guest should not have to have 3 separate conversations with hotel staff to fix an error which should never have been made.

Oddly, I'd never heard of this chain before-- I'd chosen this hastily ahead of a work conference and it was a fairly affordable choice, figured it was a small boutique chain. Imagine my surprise when I saw that it was under IHG and international! First stay here definitely left a positive impression; I'll have to keep an eye out for Hotel Indigos in my next travels. PROS: - Security and valet staff on-site 24/7, feels very safe - Exceptionally professional and courteous front desk staff. Upon arrival, I asked for recommendations and the concierge took some time to explain tourist and local favorites, along with handing me a brochure. - Clean, elegant room with decent view of downtown, excellent sound and heat insulation; comfortable bed and comforter - Fitness area + marketplace are convenient, marketplace items can be charged directly to your room - Central to Downtown, walkable to CVS and other restaurants - Easy to pick up area for rideshare, food delivery CONS: - Need to order a mini fridge ahead of time, otherwise your room doesn't have one - While front desk staff are great, kitchen and housekeeping are a little rough around the edges... Kitchen was rude and hung up on me when I called asking about room service. I was informed at check-in that housekeeping wouldn't come by unless specifically requested, yet at 8am the next morning, they banged on my door. I let them know that I didn't request services, and the staff member responded huffily "whatever!"... ok??? - Breakfast isn't included, must scan QR code downstairs as well - Elevator situation is a bit confusing-- the extravagant lobby staircase is closed, so you need to take the left hand elevators to the mezzanine, then another set to your room The cons are negligible. With hotels, my priorities are location, concierge service, and cleanliness-- Hotel Indigo checked those marks. I'll likely opt for them again for my work travel.

Adrian (I think that's his name), the night manager. Very nice gentleman. He was very kind and accommodating. The hotel itself is very clean and stylish, created a wonderful atmosphere. The shuffle driver, also very pleasant. Great service all the way around.

Hotel is very clean, staff is friendly and helpful, beds are super comfortable. I will definitely stay here again if I come back to this area. The rooms are spacious and have 4 pillows on each of the double beds. It is a shared building so you have to take two different elevators to get up to the rooms. They have a gym on the 4th floor and a lobby bar downstairs that has a limited but tasty menu. The bar tender makes a good martini as well. Valet parking is available but there is also a self park garage nearby. The price difference is only about $10.

My wife and I spent the night here for an early Valentine's date. The hotel is gorgeous and super clean! I was in love with the bathroom and the glass stairs. The service was great as well. The only downside is that there was no microwave or fridge in our room and there was no free breakfast. Overall, the hotel was amazing and we would definitely stay again!

Everyone who works here is so nice!! I have to give a special shout out to Vincent though! They text you to communicate and make sure your room is good and you are as well. I realized on my way home that I left a personal belonging in the room. I texted him to see if they could mail it to me. Housekeeping found it and I just had to send him a prepaid label. He got it out the same day and I received it two short days after my trip! I really appreciated that he took the time to help me and I would 100% stay here again based on the level of customer service I received!

A convenient location in the downtown area. It is right next to the passport office and in the center of the banking area. Parking in this area is horrible and they do have a valet service. It is expensive. Open aired lobby with an inviting staircase to go up to the fitness room and computer area. The desk is manned 24/7 with a security officer as well. The room was large and very clean. Air conditioning worked perfectly (we like it cold). Bathroom was large and had a HUGE shower. Secure elevators to prevent people from coming onto the floors. We did not hear anyone the entire time we were there. Our view was the empty building next door. Strange to open your window and look into an empty building. Very expensive for a quick stay.. so plan ahead to get the most out of your trip.

We recently stayed in the Hotel Indigo/Atlanta for one night. It was a great experience starting with pulling up to the Valet. I've stayed in many hotels and have never had such a warm welcome as what we received from Nikhel and Thomas at the front desk! These guys are the type of employees who define excellence in service. Our room was so clean, totally quiet and even smelled great. The furnishings are fairly new. The room is a tad bit small but the shower is fantastic! Location is excellent with lots of restaurants nearby. Highly recommend this hotel!

Honestly may be the cleanest room I ever stayed in. Hotel staff were attentive and accommodating. Unfamiliar with transit, got the local insight on best deals and areas to visit. Downstairs bartenders were professional and helpful with all things local. Don't hesitate to stay here given the opportunity.

What kind of hotel doesn't have a fridge in the room?? I read the questions on booking.com after we left and they said we were supposed to request a fridge if we wanted one?? What kind of nonsense is that? For 420$ for one night OF COURSE I want a fridge in my room! And if it's something that needs to be requested, why wasn't I informed of that at check in? I would've gladly requested one then! That should be the first question asked after a guest checks in. And then my 2 queen bed room had these little lights above the beds and have of them didn't work, again I paid $420 to stay ONE NIGHT at this hotel!! Everything should've been working! Our peephole cover was broken too! Not to mention you have to take two separate elevators to get above the second floor??? Having to lug all the luggage to two elevators is immensely aggravating! And my other guests and I tried finding a vending machine with snacks on a couple floors and they only had drink machines, but in this process of searching we saw random people sitting outside of a hotel room on the fifth floor that did not look like guests! And we saw them walk out the front door just a few minutes later, probably scared that they had been seen! We did locate the snack store that the hotel offers in the lobby but not a single thing had a price on it! Again, $420 for a one night stay!!! I will not be returning or recommending this hotel.

Ehhhhh it was okay. I had a view of a WALL that was annoying, the location was okay. Staff.....ehhh okay. Would I stay again? No, would I recommend? Maybe

Birthday celebration in one of the private dining rooms. They had a curated menu. I arrived late and missed appetizers but heard the Buffalo wings were juicy and crisp, flatbread looked great. I had the grilled salmon entree with risotto and peas. We got a dessert sampler to end our meal in addition to the cake we brought. Service was 5 stars!! Michelle was a perfect host/bartender and the manager came in to check on us and help out. Fantastic evening overall.

My wife and I have stayed here several times over the years. We like the location because it's right across from the Fox Theater and we like to go see shows there without having to drive. The rooms are small, especially the bathrooms, but they are well appointed and the place is kind of chic. Staff is always polite. The gent at the desk was named Delon, and he's a really great guy; very efficient, very friendly and helpful with a great customer service mentality. We normally just take whatever room they give us (which is usually in the back) but this time I asked Delon for a front room facing the Fox and he obliged us (Thanks Delon!). We stayed in room 605 and really liked the view and the room (king bed) seemed a bit bigger than other rooms we have been put it. Bathroom is tiny but shower is large and has great shower heads and water pressure. Bed was very comfortable, slept great. Room was very clean and wifi had great signal. There's a cool bar downstairs and outside seats where you can sit with your cocktail and have a cigar or smoke. Parking is an extra $29 a night which is a complete rip off as you can park across the street for less, and the hotel.prices are pretty high for a 3 star hotel, I'm guessing they're jacking the price up during the holidays due to Wicked and the Nutcracker being at the Fox these months. They do allow pets for a $75 non refundable fees but that's not per pet or per night, that's one fee per stay, so that's cool for pet lovers who bring their pets. Pretty laid back atmosphere. So my review is based on: Location - 5 star Service - 5 star Price - 3 star Parking - 1 star; $29 a night is a ripoff. Amenities/room - 4 star nice touches but rooms are small and bathroom is tiny Overall - 4 star

We loved it! Headed to a concert at State Farm Arena.... Stayed here, ate at Ray's in the City next door and walked to the concert. It was perfect- clean and really nice.

I stayed at Hotel Indigo because the conference hotel was fully booked. This hotel is centrally located in downtown Atlanta. They are across the street from the Hub and next door to the big wholesale market. Staff is friendly and helpful. My room was spacious and clean. The view was the office building next to me so there's not much of a view but it's ok. The bed was comfortable. They should consider adding more lights to the room because it is sort of dark. Two of the reading lights attached to headboards did not work. One didn't turn on and the other flickers. That's ok since I was staying by myself I didn't need to use all the headboard lights. Yes you need to transfer elevators to go to your room. It's either that or walk the ornamental staircase. I would stay here again.

This place is amazing! I have never received such good service in a while, the staff from the housekeeping to the bartender Ron to the bar manager, down to the restaurant and chef themselves! Big up to the whole entire team! I wanted to give a special thanks to one of the mangers, Charity! She has showed us what it means to be treated well and to be appreciated. Thank you again for your hard work! It hasn't gone unnoticed.

I have traveled and stayed in a lot of hotels and this is by far the WORST hotel I've ever stayed at! The electronic room keys did not work the entire duration of our stay. Every time we wanted to go to the room we had to get new keys made at the desk or be let in by staff. When I spoke to the manger he said he had no idea this was going on. Even though we made multiple visits a day to the desk to get operating keys to our room and the staff had been up to look at the lock and didn't fix the issue. Then the female manager at the desk refused to let me in my room because she said my name wasn't included as a guest under the room. Which the previous manager was told to do already by the person who made the reservation. You'd think she's call the person who's name was on the room and resolve the issue but instead she asked me to leave the hotel. When I refused bc all of property was still in the room that she wasn't letting me have access too. She made me sit in the lobby for hours before giving me my belongings. I booked a flight home in the middle of the night even though the reservation was paid for for several more days. The security guard even apologized on her behalf and said she was wrong when I was leaving the hotel. I will never stay at this hotel again and I don't recommend that anyone else stay here unless you don't want to be able to get in your room the entire stay, have management do nothing about the key issue and then treat you like you aren't even a guest when you've been staying in the hotel for days! The customer service is TERRIBLE and clearly the staff DOESN'T communicate at all. I contacted the hotel about this issue after leaving and 6 months later no one has contacted me about still! This place deserves 0 stars. They charge 5 star price but have 0 star service. AVOID this hotel if you can!!

It's a very nice hotel. Everyone is super friendly and it's conveniently attached to the convention halls. Giving 3 stars due to the staff not being knowledgeable enough to direct me not to use the overpass due to construction and the house keeping staff not restocking any of the daily items in correct quantities (towel, shampoo etc). The rooms are very well decorated and it feels like a very modern room. I would enjoy staying here more if the staff was a bit more meticulous. But it is Def one of the better hotels I've stayed at.

Really enjoyed our stay. Conveniently located near all the "tourist" things. So happy we were able to bring our dogs with us last minute as well!! Rooms were clean and spacious, valet was friendly and prompt.

I honestly enjoy my stay here, I've stayed here twice and the staff are so friendly and are super helpful to me and my family. They're quite humorous too and made our stay super fun.

Make sure you check in at a reasonable time. Valet was very costly (Big City, Big rates) was the receptionists quote. I got in very late, all doors were locked to get in, and there were a bunch of people hanging out front up to no good. Didn't really feel comfortable not being able to get inside the hotel. Advised that I could self park down the street - yeah right!

Hotel is tired and tattered. Checked in at 2AM after a cancelled flight and no other options. The interior is dirty and worn. Starving, I picked up 2 bags of chips and a bottle of water. There were no prices and when I got the final bill found out that they were charging $4.5 per bag chip and $6 for water. Ridiculous. The bathroom was the smallest that I have ever seen. They also tack on a $10 "Historic Preservation Fee" that they fail to mention. Complete rip off, couldn't wait to leave and would NEVER go back.

Why 4 stars? Because I'm a huge fan of this brand. --- --- --- Ever since I stayed at a Hotel Indigo in Savannah, I've seeked out the opportunity to stay at Indigo's anytime I'm traveling. This property was no exception to the awesomeness that I've experienced on these adventures. As soon as I walked into my room, I was really impressed with the modern look and feel. The bathroom was beautifully updated with the glass shower doors and quartz countertop. The wood tile flooring is always a great look. I even liked the way the room numbers on the outside of the door looked! I only had two minor qualms with my stay - one was that the elevator only went down to the 2nd floor, which meant every time you went to/from your room, you had to take the elevator or the stairs up/down one floor, followed by another elevator up to your actual room. Very weird. And my stay here was super brief, so it didn't affect me much, but I could not figure out how to actually put the curtains down in front of the windows. Maybe I totally lost my mind, but it seemed impossible, so after a while, I just gave up. Outside of those two issues, I would happily stay at this property again for a future visit to Atlanta!

Honestly, I only came because I accidentally locked myself out of my apartment. It was cute and it did the job nicely but there wasn't any breakfast (I spent an extra $20 or so to include breakfast) so that was annoying-ish but not a huge deal. The staircase is definitely the main attraction but I do not recommend walking down it drunk because it is a sprained ankle waiting to happen! The room was incredibly clean. I'm only rating it 3 stars because of the breakfast thing, the annoying guests (obviously that can't be controlled) & the fact that I do not love a shower that drains into the bathroom floor. But if you just need a nice, clean, Place to stay (walking distance from the good Touristy stuff downtown) this is a great place to be.

I enjoyed staying here. Other than the parking being expensive and the checking in experience not being all that great it was an enjoyable and convenient place to stay. The hotel was centrally located, plenty of restaurants nearby, rooms were clean, WiFi was reliable and beds were very comfortable. On the downside, the parking was $45 a day but can easily be bypassed by staying at the parking garage at 21 Andrew Young International Blvd. There are plenty of parking garages around but that one is literally right around the corner and is only $25 a night. So if you want to save some money stay there. In addition, when checking in there was no staff. Literally had to wait about 10 minutes for someone to show up. The front desk apologized profusely and after that point the staff was very polite so gave it a slight pass. Other than that, the stay was great.

Really loved and enjoy my time here, few things take away from a true 5-star experience. The rooms are immaculate, and clean.. very upscale and modern. Quiet but busy which is cool. Sadly especially during these Pandemic times I hoped to see more cleaning and attention to sanitizing the hotel and high touch areas. Especially with the amount of guests coming and going. Truly could have done better with that especially with so many amenities were not available. Secondly the staff, mainly the assistant or manager wasn't very helpful and or welcoming. Far from any southern hospitality you could imagine, mostly him though the rest of the staff was pleasant and considerate. I would definitely recommend stay here, but be mindful of that assistant or manager. WiFi is free and I thought parking was too (swore it's was indicated when I booked) but it's not and costly (Valet)

I haven't even stayed at this hotel and already I have a really bad feeling. I called approximately 1 week ago to inquire about an early check-in since my flight arrives early in the morning. I was told to call the day BEFORE I arrive to see if a room was available for early check-in. Today is the day before I travel and I called, as instructed. Now I'm being told that I have to wait until TOMORROW (the day of travel) to call to see if the room is available. So I have to wait until I get off the plane to know whether I'll be hanging around the airport until 3 p.m. (standard check-in) or if I need to grab an Uber to the hotel. I suggested to the person I spoke with today they may want to better train their staff so everyone knows the rules and they can be consistent in their responses to guest inquiries and not sound like they are making it up as they go. Poor Customer Relations, Hotel Indigo - getting a bad review before the guest even arrives. :-(

This hotel is absolutely horrible! I checked I in on February 5th. While I was checking into the hotel a homeless man walks in and starts to argue with the employee checking me in. Then I get to my not so impressed room to find that it's barely prepared. Seeing that I checked in at midnight, I don't say anything... (Next Day) I am coming back from a meeting and d it's pouring rain outside.. I am dressed for in my suite and get out of my car assisted by my driver. The valet literally stares at me walking up to the hotel in my gray suite as I am getting drenched. I stop and ask them if they had umbrellas and they said yes. I told him it would have been nice for him to use them when it's raining. Carrying on and up to my room. I call the front desk to request if they can send up water. Front desk tells me that I can walK down and get it. So I look at the room service menu to ensure I am not dreaming. I call back and ask if they have room service. He says yes and then he transfers me... Room service does not pick up and I am forced to leave a voicemail. Also, taking note that nobody refreshed my room this day either... This is FA at from a four star hotel.

Clean. Fancy. Boutique type hotel right in the heart of downtown. Staff is amazingly friendly as well. I got into town early from California and they let me check in at 7am so immediately that blew me away. Valet boys are all super nice and helpful too. The only reason this isn't a 5 is because their towels were a little rough and all were starting to come apart on the ends. Nice towels is something I believe good hotels should invest in. The bed was super comfy though and the decor was very nice.

This property is only a year and a half old. There are a few other Hotel Indigos in ATL that have been around longer. I stayed here because it was the hosting hotel for an event I was working. I only stayed one night-got in around 4pm and left the next morning at 9:30am. Don't worry, I still managed to do enough & see all of its property so I can write, confidently an accurate Yelp review. It is in the middle of downtown Atlanta, from the outside it's almost easy to miss. Look for the big silver/mirror sculpture and that will indicate you have arrived. The sign is not very obvious. My Uber driver passed it. Silver statue photographed below. Upon arrival, check in was very smooth and the service was incredible. One of the valet guys came running over to my Uber to help me with my luggage. I told him it wasn't necessary because I literally only had two bags and they were very light. He insisted and also insisted that I did not tip him. So kind. With a southern accent and all! The people checking me in were great as well. The only comment I might have about the check in process is that I had to ask all the questions, the information was not offered to me. I got a beautiful guest room suite which I was very happy about. My only sadness was that I was only staying for a night. It was like my own one bedroom apartment. Tons of space and a great view of downtown Atlanta. They have the shades that automatically open and close by the push of a button. They also have the option to opt out of the cleaning service, which I always choose to do. Photographed below. There were a few things missing that I wish that it had. I always like to have a microwave and refrigerator, because I never finish my food and I love eating leftovers. Don't judge. Also, I love to sleep in the hotel robes which they didn't have available. Of course, if I called down I'm pretty sure I could've gotten those things. It wasn't that big of a deal since I was only there one night. There is a safe, a TV equipped with many channels including HBO. The bed is incredibly comfortable. I hadn't had a good night sleep in many nights, and I slept like a baby here. I enjoyed that I could look outside and see downtown Atlanta and people watch while in my room. This hotel is a great location. Less than a mile away from Centennial Olympic Park, right across the street from a plaza, pharmacy, and bank. Many other hotels around as well which is a good sign, location wise. While I was there, I did a lot of walking, I used the fitness center twice. Photograph below. It's a decent size for a hotel gym and all of the equipment was clean and appeared to be new. there was a lovely restaurant called Rays in the City that I got takeout from. I will do a separate review for them. I do suggest you try their food while you were there. Speaking of food, within the cost of my hotel stay I made sure I had breakfast included. The breakfast at their restaurant JP's, was absolutely amazing. Not just the food but the experience. I went there around 8:30 AM on a Saturday right after I checked out, there was only one other person in their dining and I was escorted to any table of my choice. As soon as I sat down my server brought me water, with no ice and coffee with steamed milk. Ever since my Africa trip, I always get coffee with steamed milk. I also hate water with ice. It's like he read my mind. Extraordinary. I order the two egg breakfast and it came out with sausage, rye toast, whipped butter, hot sauce, jam, and a delicious breakfast potato display of all different kinds of potatoes including my favorite, sweet potato. The way they cooked them was excellent. The presentation was beautiful as well. Photograph below. The checkout process was so simple I think it might have taken 10 seconds. They had already printed my bill and put it under my door before I even woke up. I returned the keys and I was on my way. Of course they asked if I wanted to drop my luggage, but I didn't have a lot, again so I declined. Such lovely people. I love the people in Atlanta. I met Pam and Timothy of the sales team casually in the elevator, they gave me their cards and said if I needed anything while I was there to please contact them. So kind, and great hospitality and customer service there. Also, when I was going to venture out, the people at the front desk were more than helpful to tell me where to go. Overall, I enjoyed this experience immensely. I have offered Hotel Indigo on Peachtree Street in Atlanta five star review, because they went out of their way make sure my 24 hour stay was the best it could be.

I was in Atlanta for a conference we booked last minute and the host hotel was out of rooms so we decided on Hotel Indigo that was close to the conference in mid-town. The hotel's exterior and lobby presentation were nice although a little aged and that is as good as it gets. Their rooms are small, and while the room decorations are meant to be eclectic they come off as cheap. The bathroom is ABSOLUTELY THE SMALLEST BATHROOM EVER. Motel 6 bathrooms are nicer and I am not exaggerating. Their workout room is ridiculous. A flat bench with some scattered dumbbells maxing at 30lbs, a treadmill and stationary bike. At $250 a night you should expect better but won't receive it.

I LOVED this hotel. However, all I can really comment on is the room. I stayed here really last minute after missing a connecting flight. All the hotels around the airport were already sold out. The room felt like a stylish bedroom. Very home like and unlike a hotel. The bed is extremely comfortable. The lighting is so perfect for selfies haha. The bathroom is gorgeous and clean. I would 100% love to stay here again.

Hotel Indigo is located in downtown right across the street from Peachtree plaza. It's location is great for tourists. The boutique hotel is small and tries its best to be "posh". The staff has no sense of urgency at the front desk especially. The rooms are priced too high for what you get. The bar has no TVs and located oddly in the middle of the lobby. The food was not special and service was super slow. There are better hotels in the area such as the Westin and Hilton down the street. Overall, if you want a pricey stay, also parking is $45 a night, Hotel Indigo is the right place for you.

This is very nice hotel in the true downtown of Atlanta. I booked on hotels.com to get a good rate, and would return to Hotel Indigo Atlanta Downtown again *if* I got a good rate again. This place is nice, but not worth full price. At full price, this place is probably worth 3 stars. But I'm a deal snatcher and at a discounted price it's worth 4. Parking in downtown Atlanta is tough, and Hotel Indigo does have valet, but you can save money by self parking around the block. The valet/bellhop who greeted us was very polite but didn't even ask if we needed a luggage cart until he saw that we were pulling bags out of the car on our own. The lobby is really lovely and stylized, except for stains on one of the first couches when you walk in (gross). Getting to rooms is a little odd because, as other reviews have noted, you have to take one elevator to the second floor, then change to a different one. We had a little bit of a tough time finding the second elevator, which isn't the end of the world but is inconvenient. The floor plan upstairs is a little maze-y, so watch for signs indicating where which rooms are. What's nice is that you need a key card to get to guest floors, so you feel quite secure. Our room itself and the bathroom were well-decorated, clean, and spacious. Comfy bed and lovely shower. Not as lovely: our view of a parking garage. Lots of pros and cons, but in the end Hotel Indigo is solid launch pad for hanging out in downtown Atlanta, provided you find a discounted rate.

HATED my time here. Firstly there is zero parking. You can pay for valet for $45/night and have your car parked along the street or park yourself in a public garage around the corner for $25/night. Secondly because of covid all the doors are locked, you have to have a room key to get in. Kind of awks for when you're initially arriving to check in. I assume there was supposed to be a doorman or something but when I arrived no one was around to let me in. I walked back and forth looking for the correct door to open until someone from the desk came over to let me in. They didn't greet me or ask if I had a reservation. I had to ask someone to check in, it was all very weird. The receptionist was also very unfriendly and acted inconvenienced when I asked a question. This whole experience was whatever, I had just driven over 8 hours and was ready to get some sleep. However when I got to my room I quickly found out the bed was anything but comfortable, it was similar to laying on the floor. The couch was more comfortable than the bed. I was extremely disappointed and asked if I could get a refund and check out. (This was about 10 minutes after checking in) I was told I could check out but would not be given a refund because I already paid. Also I could switch rooms but it was made clear to me that all the beds are the same. Makes sense.... again, the customer service is terrible. There were virtually no amenities due to covid as well and if you wanted to have food delivered since room service isn't offered, you had to meet them in front of the hotel. Overall wouldn't recommend(: 0/5 Don't stay here.

I thoroughly enjoyed my stay here! The staff was all very nice, room was clean and bed was comfy! The hotel overall is very pretty, nicely decorated and quiet. Even though I was there for a conference, part of which took part in the hotel itself, the vibe of the hotel was never loud or crowded. Moreso social and fun! The benefit of being within walking distance of so many good restaurants and shops is a bonus for sure. Most places you want to go around town are a short, cheap cab ride away, so unless you need to drive far outside the city, you can survive without renting a car. Def would stay again!

I had an amazing staycation at this hotel. I was definitely nervous because the reviews were all over the place and I wanted to have a pleasant weekend. I wasn't disappointed. The staff was super friendly and helpful all the way down to the valet service. The location was amazing we walked to alot of spots and pretty much left our car parked the entire weekend. The ambiance was beautiful a great place for you if you love taking pictures both inside and out. We didnt eat at the restaurant but they did have it and items to purchase in the snack shop. Keeping in mind no hotels are doing housekeeping it wasn't an issue because the front desk made sure if you needed anything they got you together. The bed, pillows and that shower!!!! Gave me life. I can appreciate a great hotel stay and will definitely tell others about it in town and visiting from out of town.