M A Coves
Google
My recent stay at Hotel Indigo Bangkok had some great highlights. The hotel's decor is absolutely stunning, and the overall sense of privacy was excellent. Our room was comfortable and well-designed, and we found the bed to be very comfortable, which made for a good night's sleep .
However, a few aspects of our stay were disappointing and need improvement.
Firstly, we felt the cleaning standards could be better and did not consistently meet the expectations for a hotel of this caliber.
More significantly, the food and beverage experience was a letdown. The food quality was not good, from the breakfast buffet to the menu at the SkyBar. This was surprising, especially since the breakfast is often mentioned as a highlight by other guests . Furthermore, the service at the SkyBar was not good at all; it was inattentive and did not reflect the otherwise high level of service found in the rest of the hotel.
In summary, this is a beautiful hotel with strong fundamentals in its design and rooms. But for the price point, the issues with cleaning, food, and bar service mean I cannot give a full recommendation until these areas are improved.