Budi-S-J
Google
The hotel is very beautiful. Clean public spaces, a wonderful restaurant, a bar, and an infinity pool on the rooftop. Rooms were beautifully appointed and comfortable. Having a balcony in our room was great and invited us several times to have a drink outside while enjoying the skyline of the city.||Service from all the staff was excellent. On arrival at the hotel, it was raining, and we got soaked while walking from the MRT to the hotel (approx. 5 minutes easy walk).|We were greeted at the hotel with towels to dry ourselves, which was attentive and nice.||While checking in, we were offered an upgrade to a higher floor against extra payment.|We refused but wished we had taken the offer in the end.|Our room was on a lower floor with a wonderful view over a garden and the skyline of Bangkok. |Having jet lag, we fell asleep immediately but woke up the next day due to a lot of noise coming from the street in front of our room. It was very loud due to heavy traffic even with all the windows and doors closed.||As we were checking out of the hotel the next day, we decided to put up with it. If I had stayed any longer, I would have upgraded to a higher floor to avoid the noise and pollution coming from the street.|At check out we were asked if we enjoyed our stay. We gave an honest answer and made a complaint about the noise. The reaction of the front desk manager was courteous and professional.||We would definitely come back to this hotel as it is great and in a wonderful location, but we do recommend others to book a room on a higher floor