Caro W
Google
WOW—what an incredible hotel! We booked this as part of a BA Holidays package and were a little skeptical at first, but any doubts disappeared the moment we arrived. The location is PERFECT, right in the heart of everything. The hotel was spotlessly clean, the beds were insanely comfortable, and I loved how safe it felt with the room key required to use the elevator.
The staff were honestly AMAZING, so friendly, welcoming, and genuinely helpful. Customer service was next level. We stayed on the 4th floor, which had the most gorgeous botanical theme. There were bird sounds softly playing through the speakers, and the whole floor smelled unreal thanks to the automatic air freshener.
I would 100% stay here again without hesitation and cannot recommend this hotel enough. Absolute gem!