Hotel Indigo Glasgow by IHG

A most frustrating experience, sadly, though no fault at all of the staff, I think. Things "look" nice, but upon closer inspection, there is clearly some reno work that has been done quickly to what I assume was an older hotel to try and shine it up and raise the per-night price. The main evidence of this is the paper thin walls, floors and ceilings. The rooms look nice, otherwise and bathrooms are very good. But, oh my god - I couldn't believe the noise through all of surfaces. In fact, my bed and the walls of my room actually shook from the footsteps and closing doors and drawers of my neighbors on all sides. I asked to be moved to a quieter room and nothing was done because the hotel was fully booked. Got no sleep at all in two nights and moved to another hotel on the third night of my booking (not a cheap maneuver!) with no refund offered by Indigo, though I asked. For the price, not a good stay at all, especially if you value a good night's sleep. I will never return.

I stayed at this hotel for one night in October when visiting friends. I had chosen a small/cheap room as I was only needing a bed for one night, but I was suprised at how big my room actually was. There was a sort of hallway in bedroom and that had seen better day - the floor was worn, and looked cheap. The cabinet where the fridge was was chipped. However the room itself was nice and super quiet. It had a beautiful view over the financial district of Glasgow. It was also super quiet and I slept really well.||I had never stayed at an Indigo brand hotel before - I chose it because on those dates it was cheaper than the VOCO and even cheaper than the Holiday Inn Express. Overall, I liked it and I will probably stay there again on my next visit to Glasgow. However, the room needs a bit of TLC.

I have stayed here before and both times have been excellent. The room was beautiful and spotlessly clean. The bed is extremely comfortable and the shower is great. Reception staff are brilliant. I arrived early to see if i could drop my bag off so I could go shopping. The lady checked to see if my room was ready. It wasn't but she got me to fill in the check-in form and said she would email me when my room was ready, which she did at 1.45. This was much appreciated and a great service. I booked breakfast the night before. Food lovely although I didn't like the scrambled eggs. It tasted more like an omelette to me, but maybe just personal taste. There is a machine that dispenses hot drinks so you can help yourself to tea, latte, cappuccino etc. Also apple and orange juice available. Only a 5 minute walk to central station. Good location, just minutes away from the hustle and bustle. I would definitely stay again. All in all it was a fantastic stay.

Should be called OMG Indigo Glasgow We loved our stay emencly. Staff ware nice and very polite. Have to give shout out to young girl Alexandra at breakfest, always so polite smiling and had a little chat with us. Speaking of breakest food is so luxorious and delicous. Fact thata its beeing cooked fresh is extra nice touch! Room decor is so fantastic, clean and elegant. Nice big tv to watch, amd showers are just faboulus Wholeheartedly recomend this place to any one and we will stsy here any time Well done guys!!!

The real issue here is that Indigo hotels are misbranded as boutique hotels, and essentially they are budget hotels with better decor. Fine - just be clear on that. Don’t try to misrepresent what you are delivering by putting bad eggs Benedict on the breakfast menu. The Glasgow version of Indigo is without doubt the worst IHG hotel we’ve stayed in. Location? Yes it is a central hotel, but not the nicer bit of central Glasgow. It’s the wrong side of the Central station in a bit of a scruffy area. That isn’t good in a town like Glasgow. Substance misuse, homelessness and unsavoury pubs nearby. The hotel staff are ‘OK’ but are not trained up to deliver boutique hotel standards. Their general demeanour, presentation, attitudes and lack of cultural/customer service awareness are apparent in everything they do. We were staying here for our daughter’s graduation. We use the IHG chain a lot but this brand does not hit the boutique standard we bought into from the description online. BASIC TECHNICAL EQUIPMENT didn’t work … for example the smart TV. The staff could not get it fixed or deal with this at all. When I reported it as a problem, the person on reception ‘raised a ticket’ with a 3rd party supplier, with no resolution over 3 days. Seriously … Consequently, we tended to not use the lift because if it broke down we might die in there before they organised technical help. Breakfast, not terrible but they just don’t know how to do it right. For example the smoked salmon shoved on a plate, badly presented. It wasn’t served with the right things, such as bagels, lemon, capers, cream cheese, none of them etc. The bacon was virtually uncooked and everything served with cheap, bulk container condiments. The avocado for the toast? some pre-made watery slop. It’s a 6/10. The vinyl seating in the restaurant was sticky and seemed to have some jam residue on it. Not ideal for a pre graduation breakfast. The soulless hotel bar, which was full of cheap, worn looking, empty uncomfortable chairs, claims to be 24 hours. If you want a horrible 24 hour bar. The bar was in the middle of the only reception seating area for guests and often don’t have customers… but when we opened a special bottle of champagne for my daughter’s graduation we’re were rudely asked to leave the hotel seating area and told to drink it in our room. Never experienced that in ANY hotel I’ve been a guest in. If you want a boutique hotel experience for a special occasion book somewhere else. If you want an affordable, average city centre hotel, for a cheap city break, that’s nothing special you’ve found it.

We had a wonderfully two night stay at Hotel Indigo,spacious well equipped room, with I the best shower I have ever experienced in a Glasgow hotel. All the staff were very friendly and helpful Beatifully cooked and presented Scottish breakfast served piping hot to your table plus lots of other options, really enjoyable. This was our first visit to Hotel Indigo, somehow on our many previous visits to Glasgow we had missed it but it will most certainly not be our last.

I got to check in early to a beautiful, breezy room (as I like it). The bar and restaurant staff are lovely and very good at communicating any issues/complications. I sincerely appreciate Sophie's determination to get me a meal that accommodated my dietary needs - she did an amazing job waiting on our group. Thank you, Sophie, for being so understanding and so kind!

Had an overnight after the Simply Red 40th Anniversary tour. The room was spotless, Arran aramatics toiletries supplied, fab chair, mini fridge and a magnifying illuminated mirror in the bathroom. A continental breakfast buffet included smoked salmon, nice touch and a cooked breakfast was plated and served to order, ensuring food was piping hot. The staff were polite, courteous and reception offered to store our bags after we checked out, allowing us to have a shopping trip in the city before heading home.

We had a wonderful, but unfortunately short stay at this hotel. Everything was fantastic and the staff were great. We were welcomed in by Katt at the front desk who was so friendly and attentive. Our room was spacious and the bed was super comfortable. The shower was excellent and toiletries were provided. There was a small fridge in the room with complimentary water and wafers, as well as an electric along with tea, instant coffee and hot chocolate. Our room was really quiet (we stayed on the 5th floor, not facing the street) and the blackout curtains made the room really dark which was great for getting a good night sleep. Breakfast was outstanding with some buffet options like yogurt, fruit, cheese, cold cuts, cereal, breads as well as a menu with hot egg options such as a full Scottish breakfast, eggs Benedict, porridge, etc all included. There were two coffee machines with espresso based coffee options as well as hot water for tea and filtered coffee. There's a small gym in the basement floor that had a few cardio machines, free dumbbell weights and a cable machine with pull-up bar, all of the necessary equipment to get a good workout in. The hotel location was also very convenient, close to George square, central station, as well as restaurants and convenience stores.

The hotel is in a great location, near the central station and bars and restaurants. Staff were friendly and helpful throughout. The rooms were more than what I expected which was great and included all the amenities eg; tea/coffee making facilities, hairdryer, iron, safe, fridge with complimentary water and caramel wafers and toiletries. Beds were very comfortable and clean. My nephew loved the large glass door shower, was powerful and temperature good. A few things though were the door, you have to really slam it to make sure its closed, we were unaware that it was open as we slept which was alarming. I cant comment on noise level as I'm deaf but my sister was aware of a lot of noise but this could've been due to the door being open slightly. Also cant comment on breakfast as we went elsewhere but overall, we had a pleasant stay!

We just spent a week in a London hotel with a similar price where the room was too small and the shower was horrendous. And then we arrived at Hotel Indigo! Wonderful! The rooms are spacious and modern, the shower is fabulous, and the lobby and restaurant are beautiful. The staff was incredibly friendly and helpful. The proximity to the pedestrian mall on Buchanan is excellent, and we found many worthwhile restaurants within 5 minutes walk. We weren't sure where to park our rental car, but we guessed correctly that the parking garage across Blythswood Street to the West was the place to park. The front desk offered us a discount. If you're staying in Glasgow, we would highly recommend this spot!

We enjoyed our stay at Hotel Indigo. It is in an excellent location for visiting the sites in downtown Glasgow. Park your car in the lot across the street an use Uber, taxis or walking to get around. The hotel itself was very nice. Our room and bathroom were both a good size and everything was clean and functional. We would definitely come back here.

This is a very nice hotel in the city center of Glasgow. Clean room. Nice bathroom. Good toiletries/amenities. Good WiFi and television. Ample electrical outlets. Lewis at the bar was a delight and deserves high compliments. The breakfast was reasonably priced and had a nice selection.

Really clean and comfortable place to stay in the city centre. We visited few times and the service and place was also spot on. Free wifi. As a bonus, you've got the whole complimentary bar and the bathroom has animal and nature friendly Aveda mini products on top The only down side were: - As it is with many hotels that try to look cool, the bathroom design allows water to get outside of the shower easily - In the morning it can get quite noisy as the noise isolation doesn't seem to be great from the hallway In the case you are staying regularly - get yourself registered to be member of the IHG club to get good deals :]

I stayed for 1 night in this hotel as it was rated then as #1 on Tripadvisor. To be honest, I thought it was overrated. I arrived late at about 11pm and check in was a breeze and identification wasn't required. The room size was good and plenty of space. The toilet was with standard hotel fittings. I have to say everything was clean apart from the toilet seat. I think it was not cleaned properly and there was some 'marks' on the toilet seat left from previous customer. Was not impressed by that and had to clean it myself. I liked the small fridge with free items. There was a chocolate bar, packet of crisps, 2 bottles of sparkling water & 2 bottles of soft drinks. There was also free coffee & tea for further enjoyment. A safe is provided above the mini fridge for you to use. Room 505 was relatively quiet as window was not facing front street but towards the building next door. However, I could hear walking noises from the room next door so I suppose it all depends on how noisy your neighbour will be. Walls may not be that thick to block off the noises from next door. There is also a bad creak on the floor board in my room. The air conditioner randomly makes some clinking noise throughout the night but it was not an issue for me. Unfortunately, although the bed was huge, the bed was not for me as it was too hard, so I ended up not having a good sleep and also had to wake up early. Also the bed is quite high, which was not an issue for me but maybe for some others. You can't really sit at the side for a while, so you really need to climb into bed. The next morning I had a wake up call as requested. The breakfast room / restaurant was nicely decorated and clean. I was taken to my seat and given a menu for my breakfast. I requested the Glaswegian Breakfast and proceeded to get other cold dishes. The selection I have to say is not great. There were standard cereal, bread, juices & cold meats to choose from. I personally prefer hot buffet breakfast so I can choose my own food but thought maybe it would be fresher if cooked to order. However, I was wrong and I was very disappointed with the breakfast. There was only one of each item - egg, hash brown, bacon, square sausage, black pudding and beans. I'm just disappointed with that one rash of bacon more as thought they should be more generous (check out the picture I uploaded on the plate). It was miserably cooked. The sausage was hard and black pudding was too greasy with no taste. I saw bad reviews on the breakfast before for a long time. But what I don't understand is, why have they not done anything about it yet after so long? Take action now! The location of the hotel is really good as it is just minutes away from Central Station and minutes away from Buchanan Street. I see this as their only main pro. The staff throughout the stay and in hotel was good but did not go the extra mile to ask if everything / my stay was good. Overall, I just thought it was too overrated. I thought it was a good hotel but everything else is just standard as any other hotel. I have stayed in better hotels which came out top on reviews.

Clean and safe. Good sized rooms. The noise from what sounded like a car garage outside the room was enough to wake at 7 am but not terrible. We would return.

Friendly staff, great location, clean rooms, very modern, free wifi, reliable elevator, complementary mini bar with snacks, soda and bubbly water! Totally chic decor and all around lovely! Only negative was we had to request bathrobes twice... The second time they flew right up :) it's worth it to purchase the package that includes breakfast because there is a wide variety to select from and something for everyone!

Good enough, room comfortable and location not too far from the centre. Prices tend to vary greatly : certainly not worth to pay more than 120 €, and up to 100 € per night incl. breakfast I would call it a good deal.

Nice big rooms, bathroom is nice with rain shower but was leaking and detailed finish was poor. Breakfast was so so with small buffet and eggs to be ordered separately. Location is great being downtown.

Love this hotel and would definitely come back. Staff is friendly and helpful. Breakfast is delicious. The rooms are comfortable and clean and overall it is better than I was expecting. Walking distance from the Glasgow Central train station this hotel is a great place to stay while visiting this city. Highly recommend to anyone looking for nice place in a good location.