Ali C.
Yelp
I stayed for 1 night in this hotel as it was rated then as #1 on Tripadvisor. To be honest, I thought it was overrated.
I arrived late at about 11pm and check in was a breeze and identification wasn't required. The room size was good and plenty of space. The toilet was with standard hotel fittings. I have to say everything was clean apart from the toilet seat. I think it was not cleaned properly and there was some 'marks' on the toilet seat left from previous customer. Was not impressed by that and had to clean it myself.
I liked the small fridge with free items. There was a chocolate bar, packet of crisps, 2 bottles of sparkling water & 2 bottles of soft drinks. There was also free coffee & tea for further enjoyment. A safe is provided above the mini fridge for you to use.
Room 505 was relatively quiet as window was not facing front street but towards the building next door. However, I could hear walking noises from the room next door so I suppose it all depends on how noisy your neighbour will be. Walls may not be that thick to block off the noises from next door. There is also a bad creak on the floor board in my room. The air conditioner randomly makes some clinking noise throughout the night but it was not an issue for me. Unfortunately, although the bed was huge, the bed was not for me as it was too hard, so I ended up not having a good sleep and also had to wake up early. Also the bed is quite high, which was not an issue for me but maybe for some others. You can't really sit at the side for a while, so you really need to climb into bed.
The next morning I had a wake up call as requested. The breakfast room / restaurant was nicely decorated and clean. I was taken to my seat and given a menu for my breakfast. I requested the Glaswegian Breakfast and proceeded to get other cold dishes. The selection I have to say is not great. There were standard cereal, bread, juices & cold meats to choose from. I personally prefer hot buffet breakfast so I can choose my own food but thought maybe it would be fresher if cooked to order. However, I was wrong and I was very disappointed with the breakfast. There was only one of each item - egg, hash brown, bacon, square sausage, black pudding and beans. I'm just disappointed with that one rash of bacon more as thought they should be more generous (check out the picture I uploaded on the plate). It was miserably cooked. The sausage was hard and black pudding was too greasy with no taste. I saw bad reviews on the breakfast before for a long time. But what I don't understand is, why have they not done anything about it yet after so long? Take action now!
The location of the hotel is really good as it is just minutes away from Central Station and minutes away from Buchanan Street. I see this as their only main pro. The staff throughout the stay and in hotel was good but did not go the extra mile to ask if everything / my stay was good.
Overall, I just thought it was too overrated. I thought it was a good hotel but everything else is just standard as any other hotel. I have stayed in better hotels which came out top on reviews.