Shirly C.
Yelp
Pretty happy with my stay there. I booked 3 nights with my IHG points and the whole process was seamless. Because of my status with IHG, we were offered drink tickets for their rooftop bar (it has near 360 views of the city). A tray of fizzy water, snacks and a handwritten personal note was provided in the room because they had noticed the kiddo's birthday was coming up during the check in process. They also reached out via email a week prior to see if we had any special needs or requests. I had asked for a room with a view and was placed on their top floor with floor to ceiling windows~I mean, typical Indigo hotel service & vibes...Room was spacious with a mini fridge, daily water replenishments, snacks, and typical shower amenities. Oh, they also have the butt rinsing toilets if that matters. No bed bugs and the place was very reasonably clean.
The front desk staff were always pleasant and friendly. They also greet you each time you pass by. Even the housekeeping staff were super nice.
Location is also pretty convenient. Central park is right next door along with the subway station. Literally two subway exits (to the left and to the right) just a few minutes away. Too bad the area isn't the best shopping area anymore because everyones moved to the Arena area now~but nevertheless, theres still "some" good shopping. A couple of department stores a quick taxi ride away.
I do want to mention though, the rooftop bar needs some work. When my family and I went on a weekend to celebrate a birthday, so many food items were sold out. The place was also a buffet for mosquitos--to the point where they brought over Off Bug spray and a bug zapper lamp. Otherwise, place was great!