Hotel Indigo Warsaw - Nowy Swiat by IHG

Subject: One of my favorite Indigo experiences – Amazing service and prime location! ​Hotel Indigo Warsaw – Nowy Świat is truly one of the most interesting and delightful properties I’ve stayed at within the IHG group! ​First and foremost, I must highlight the exceptional service. I stayed here for three nights, and Anna at the front desk provided a wonderful attitude and generous assistance from the moment I checked in. She gave me a fantastic first impression of the hotel. Throughout my stay, Anna proactively checked in on us to ensure we were comfortable and asked if we needed anything else. Her professionalism and warmth were truly impressive, and we are deeply grateful! ​Location: The hotel is situated right off the main street of the historic area and is within easy reach of the train station. With numerous attractions and restaurants nearby, the location is simply impeccable. ​Design & Decor: Indigo is known for being a vibrant and design-forward brand, and this property is no exception. From the lobby to the guest rooms, you can find many playful designs and unique touches everywhere. ​Dining: I had both breakfast and dinner here. The breakfast was flawless—the dishes were high quality and beautifully plated, reflecting the chef's dedication. Dinner was also impressive; the prices are very reasonable compared to local restaurants, and the quality is just as good, if not better. Being able to enjoy a delicious, fairly priced meal in the comfort of the hotel was a highlight for me. ​Overall, this was a fantastic stay. I highly recommend this hotel to everyone!

Hotel Indigo Warsaw – Nowy Świat by IHG — 5/5 Hotel Indigo Warsaw – Nowy Świat offers an exceptional stay that balances comfort, style, and a strong sense of place. From the first impression, the hotel feels thoughtfully designed, combining modern elegance with subtle references to local history and culture, which immediately sets it apart. The rooms are spacious, well laid out, and impeccably clean. Attention to detail is evident in both the furnishings and amenities, creating an environment that feels relaxing after a long day of exploring the city. Everything functions seamlessly, contributing to a genuinely comfortable stay. Service throughout the hotel is professional, attentive, and courteous. Staff members are approachable and efficient, always willing to assist while maintaining a discreet presence. This level of hospitality adds significantly to the overall experience and makes guests feel genuinely welcome. The location is another major advantage. Situated on Nowy Świat, the hotel provides easy access to key attractions, restaurants, and cultural spots, while still offering a calm and refined atmosphere inside. It is an ideal base for discovering Warsaw on foot. Overall, this hotel delivers a high-quality, well-rounded experience that meets and exceeds expectations. I would definitely visit again and would confidently recommend it to anyone seeking comfort, excellent service, and a prime location in Warsaw.

We had an absolutely wonderful three-day stay at the Indigo Hotel in Warsaw, including the use of a meeting room. From start to finish, everything was exceptional. The catering during our meeting was simply outstanding – the three-course lunch menu was delicious and beautifully presented. And the breakfast… breathtaking! I can honestly say the Eggs Benedict were the best I’ve ever had. A very special thank you to Izabel and her team – they were sensational and made our entire stay flawless. The service was warm, professional, and genuinely caring. The hotel itself is more than just a place to stay – it’s a true experience. The design and attention to detail are so thoughtfully done, creating a stylish yet welcoming atmosphere. Everyone we encountered was extremely friendly and helpful. I can highly recommend this hotel to anyone visiting Warsaw. It exceeded all our expectations, and we will definitely return.

Really nice hotel — stylish rooms, great view, and breakfast was genuinely delicious (the smoothies are amazing!). I liked it so much that I even extended my stay using my IHG points. A huge thank you to Michał at reception. He checked me in twice during my stay and was absolutely fantastic each time — friendly, helpful, and always happy to explain anything or offer recommendations. Paulina was also very pleasant and helpful. The only issue was the noise outside during the weekend — the bars and clubs nearby get very loud at night. I mentioned it the next morning, but the response wasn’t very helpful, and earplugs were the only solution offered. Overall, lovely hotel with amazing staff like Michał and Paulina, but if you’re staying on a weekend, be prepared for noise outside.

Excellent Stay at Indigo Hotel, Warsaw I had a wonderful experience at the Indigo Hotel in Warsaw. The customer service was outstanding the reception team was friendly, professional, and always ready to help. The beverages team was amazing, and the breakfast each morning exceeded expectations with a wide variety of delicious options. Everything was fresh and well-prepared, catering to many tastes. I also highly recommend trying their dinner. The kitchen team is truly exceptional every dish was beautifully presented and perfectly seasoned. It's clear the Head Chef puts great effort into ensuring a memorable dining experience for guests. Special thanks to the manager, Anna, and the entire team including housekeeping for making my stay so enjoyable. Your attention to detail and dedication to customer satisfaction really stood out. I’ll definitely return and recommend this hotel to others!

Great location, pretty much walking distance to anywhere. The rooms are good too, really clean and spacious. Only issue is that there is a disco bar which is very loud until 4-5am. Definitely not the best for sleeping.

Do not recommend booking indigo hotel for any business function. This is the third and last time our company will be using this hotel for any of our accommodation for our employees. This year they sneakily made us sign a document (first time in 4 years) after we agreed and already paid and reserved 11 standard rooms (which are always double occupancy and say as much on their website!) they snuck in the word single (not occupancy) into the description of the document they requested us to sign. When we informed them 4 of 11 rooms we reserved we would like to add their partners to the room, they informed us they would Be charging us an additional 99PLN to add someone to the room! Apparently it’s to pay for breakfast which we requested them to remove breakfast for 4 of 11 rooms we prepaid for, even though we’ve paid for breakfast for the 4 rooms - in order to allow more than one person for a double occupancy room. They only gave us the option of taking breakfast away for everyone (11 people) or making us pay additional money to allow more than one person to stay for rooms ($100) we’ve already paid for, when all the rooms are double occupancy (and always have been). Trash service and tricky behavior. Last year we will be giving them any business. Not smart people here. See the screenshot of their “solution” - what a joke! This is how they treat loyal and repeat patrons. We asked if we could reserve an additional day for those 4 rooms - and we were informed that there were no rooms available - even though it shows they have availability via the website. Penny smart & dollar dumb. The mentality is embarrassing to observe. I don’t ever recommend. Paying upfront with this hotel. If you do, they will impose unreasonable stipulations and will take your money and demand more

The hotel was very nice, and luxurious. We also received a fruit plate upon arrival. The rooms were clean and well stocked. The only problem that we experienced was the service during dinner, where the waitress was talking on the phone while serving us our food. For the price of the food we expected better service.

This hotel is the epitome of something old and something new. The building is a gorgeous historical building that is located right in the Nowy Swiat district. This whole are has an old time charm. But once you're inside, the hotel is modern and beautiful. It is only a 20 minute walk to the Old Town and all down the street of Nowy Swiat you can find restaurants, bars, and lots to do! It's also steps away from a tram stop so getting to public transport is very easy. From the moment you check in, you feel welcomed by the staff. We were upgraded to a junior street which had stellar skyline views. Highly recommend getting the suite for an ultimate experience. The room was very spacious and clean. There is also a mini bar in the room with additional goodies for purchase. We also had breakfast included in our stay which is served at their Flo restaurant. The restaurant itself is a work of art. The breakfast includes a cold buffet with a variety of cheese, hams, breads, spreads, juices and coffee. From there you sit down and you can order items from the kitchen which are included in your breakfast price. They even had some sparkling wine! Highly recommend this hotel when you're visiting Warsaw!

Indigo was highly recommended. I had a 3 night weekend stay. Modern, chic interior with one of the coolest lounge and Bar areas that I've seen. Centrally located with the main walking street (Nowy Swuar) just steps away Check/in was seamless. I asked for a higher floor and got it as well a corner room which was a nice touch. My King room was a good size and had a nice skyline view on one side and street view on the other. Iron as well safe and mini bar were available. Fitness room had newer equipment and had all I needed for a workout. The extra that I don't see in most hotels was the steam and dry saunas. Perfect after a good day of playing Tourist! Only thing to be aware of is the venue across the street. I believe it was a club and there was a party atmosphere with music that I could hear until 4 am Friday and Saturday. So, if you want quiet, ask for a room not facing that side of the street. Breakfast was available for 20 Euros. Lounge area would be great for a cocktail even if you weren't staying here. Service was friendly and helpful. Chopin airport is about 15 minutes away with Modlin airport 45 minutes without traffic. Would recommend and will be back.

This beautiful modern hotel tucked in a grand building is perfectly located: it's close to the bus stop coming from the airport, and it's close to many things to do and see. (The humorous Leonardo da Vinci inspired paintings in the hallways were especially delightful.) The hospitality of the reception staff was warm and professional. One of them, a blonde named Anna, upon hearing that I was interested in collecting some Polish coins during my one day in Warsaw, graciously gave me some from her very own wallet. I will treasure them forever and will definitely be returning to the Indigo. A job very well done. Bravo.