HOTEL INDIO INN

The hotel is very well situated, a stroll away from restaurants, bars, markets, etc. The staff is very friendly and helpful. The rooms are a bit dark because there’s no outside windows but they open on a covered inner courtyard. We used the two beds because even if double they are rather small. The bathroom is relatively big with hot water and high pressure shower.

Very clean rooms, and the location is right on a main street. They include parking and breakfast, as well as ear plugs if the noise is too much (it wasn't!). The breakfast is a pleasant surprise, fresh fruit, juice, eggs, and a basket of rolls and croissants. Not pretentious, but delicious. The service is also great and attentive.

We loved this place. Sure the sound travels.and there was some chipped paint but it was clean and we got a wonderful massage. They opened the spa for us and we delightful. The price was great. It is a family run place and feels like lovely piece of Ecuador.

Very comfortable hotel. The owner Hector is an amazing guy. He took great care of me and my group. He has an excellent staff. His wife is the sweetest.

A bunch of price gouging thief's. We called got a price over the phone, and when we get there( 15 mins later) they tried to charge us 80 bucks more. We were about to pay since we were tired and then they started with breakfast wont be included in the price. Breakfast cant cost more then a couple dollars but it's abuse. Typical tourist trap.

This is a small hotel a few blocks from the textiles market. It is located near restaurants and the area seems safe. The Wifi was good. The rooms were not large, but the layout was pretty with it's central courtyards. Breakfast was good and the staff was very helpful! There is a small market attached which is convenient also. ||We had to leave the hotel at 4 in the morning to catch a flight and the staff helped with luggage and had packed a breakfast for us too.

Great hotel in the centre of Otavalo - just around the corner of the market. Room was good size and clean. Personal was very friendly and helpful. Also, English was very good. The son of the owners even spoke a bit Dutch 😀. I would definitely stay again.

I recommend this hotel only if you cannot get a reservation elsewhere or your tour operator booked you here The entrance is pleasant enough and a staff member will carry your bags up the flights of stairs if necessary. There are NO ELEVATORS! A member of the staff, thinking none of us spoke Spanish, made rude comments about personal appearances and clothing of the guests, both men and women. None were complimentary and most were rude and crude. As we entered our rooms there were audible gasps. Tiny, well we could live with tiny. Peeling paint, floors separated from floor boards, no storage space, a mildewy cupboard...you get the picture. There is no safe available. There is also no luggage rack. I pushed a chair backward against the cupboard so that I could both open my suitcase and sleep. The rooms surround an indoor courtyard. The bedroom window does have a curtain, the bathroom window does not. From an upper floor you can see in! It's very| disconcerting to need to use the bathroom and see people sitting outside your window . The bathroom does look recently refurbished. There is a sign warning a $15 fine if you use a towel on anything other than your body and hands. Oops, no hair dryer. I hope they don't inspect the towel and fine me for drying my hair! The tiles are slippery and there are no grab bars. There is no fan in the bathroom. This hotel is beyond noisy. I| thought someone was knocking on the door and it was two flights up! You can hear many conversations and activities even when there is no one in the courtyard. There is a bell that rings incessantly throughout the hotel day and night. It sounds like the bell when an elevator door opens though remember, no elevators. There is no way to control the air temperature in your room. You must leave the hotel to eat. Try to stay elsewhere. However, the man who appears to be the manager is very nice. ||