Hotel Intercity Manaus

The Good, the Bad, and the Double Ugly: We arrived at the Intercity Manaus at 12:30am last night, so I am motivated to write this review while still staying at the hotel. This is my 12th-15th time in Manaus to fish over the past 20 years. Check-in took 25 minutes for my wife and I, and they still had not checked in my son. At 12:30am mind you, after 3 hour flight from Texas then a 5 1/2 hour flight from Miami. I'm not sure if it's lousy hotel software, incompetence at the front desk, or both. The room is nice enough with a firm king size bed. As we put our stuff up, and then lay down to sleep, it was noticeable that someone had smoked previously in the room. Nothing like a couple of old athletes smelling cigarette smoke when going to sleep after a long flight. So Front Desk service, in that instance, sucked, and failing to thoroughly clean a smoked in room by repainting the walls, changing the curtains, is, well, not very good management. Does anyone like to sleep at the recommended human sleeping temperature of 19-20 C, or 66-67 degrees F? Not with the thin little bed cover most Brazilian hotels give their customers, and intercity is no exception. And aren't Brazilians as big as Americans? Like Anderson Silva and Lyota Machida? Why are the elevators made for midgets? I hope your not claustrophobic when 4-6 people are in those two tiny elevators. How about water glasses in the room? There were two maybe 6 ounce water glasses. I mean they were made of glass, but I would gladly take a 12-16 ounce plastic cup. The free breakfast was good, especially the 3 egg omelette. OK, up to the gym the next morning. Beautiful view from the rooftop, like other Brazilian hotels, lovely pool, and probably the shittiest gym I've seen in a hotel in a long time, even though most 3 star hotels are known for having skimpy gyms. Batteries in the nice internet equipped Samsung TV remote were almost dead. Adjustable weight bench broken. Free weights in terrible condition. 2 running/walking machines don't work, nor does the lights or programs come in in the elliptical trainer. Lot's of neglect by management here too. No air conditioner that I could see in the weight room, but what the heck??!! We're just in the Amazon, the equator you know, and the weight room is on the top floor where the hot air rises. We have another night here, so maybe I will post another improved or even more negative review before we leave.

This is one of the worst hotel experiences I have ever had! We arrived prior to check in and wanted to explore the city by ourselves for a few hours. It turns out the hotel is in the middle of nowhere in a pretty shady part of town. There were no stores, cafes, or site-seeing spots within walking distance. The staff did not help us at all--they didn't even have maps. I don't think anyone there spoke English or even Spanish. There wasn't a cab stand and the staff had to call cabs for at least 100 people, so it took forever to get to the waterfront.||Upon returning to the hotel after check in time, the staff wouldn't talk to us about our rooms. They took my passport and disappeared. Any time I tried to talk to anyone they ran away!||We finally were set up with a room at around 6pm. The lobby bar was tiny and there were no others places to go, so we went to the pool area. It was pretty nice and had a great view of the city, but only 6 chairs for hundreds of guests. The bar-tender was only on duty sporadically, and didn't have many of the drinks or ingredients.||Our check out wasn't until noon the next day, so we wanted to sit by the pool but it was closed for maintenance.||The rooms were nice and airy. Only 2 elevators of 10 people for 17 floors, so long waits. The food was cheap but pretty bad. ||This was not a cheap hotel and I expected much more!

Located a couple of kms from the Centro area. Probably need to take a taxi to go anywhere.|The staff were friendly & helpful.|My room was spacious & comfortable. Everything worked fine. My large bed had clean linens & afforded me a comfortable quiet sleep.|The bathroom had good hot water & pressure.|Breakfast was adequate.

Using US standards this hotel needs some work to bring it up. Much of this hotel is old - the carpeting in the hallway, the stained and smelly towels, super worn and thin blankets, the scary taped wiring on a light in the room, the toilet lid that falls down when u sit on the seat (at least in my room). We filed a request for someone to fix that and for the 4 days we stayed there, it was not fixed. We asked for hand lotion and a shower cap and was told those items are not available. Also not available was a separate conditioner or a coffe maker in room. Hand soap and combo shampoo are attached to walls. |Many of the guests comment that there is not much to do or go and maybe not safe to go walking around the hotel. Though we did walk a few blocks one night to a local pub (Brasa105 Steak Pub) and found the streets quite desolated of people at night but we made it to and back from the hotel ok. The hotel is not a safe distance to the City Center and Uber which is cheap may be a better way to go.|When we arrived a sign noting the pool was out of service for 2 days starting on the day we arrived. When reservations were made we were not told of this. Bummer.|Then another night there was fumigation going on. Did we just hit it on bad days?None of this is good. |Breakfast buffet was included. It was perfectly acceptable. Not elaborate but enough choices for everyone. The fresh fruit was always my favorite.|This is not something the hotel could do but one night we had a power failure that lasted for several hours. We read that is a problem with Manaus and like everything else needs upgrades. I do believe our tourism dollars will help them.

I enjoyed my stay in this hotel overall. This hotel is in a good location, but was very quiet. The room was large and spacious, and parking was free. The highlight of this hotel was its breakfast, which was one of the best in town. Here is the only con: Like most hotels in the region, there was no A/C for the hallway. I think they were doing this to be more energy-conscious. Who don't want to save our planet? You get used to it very quickly.

We just stayed here 3 nights. The hotel is clean and we used Google Translate to communicate with the staff. We walked from the Amazon Theater and felt safe, however, depending on who you talk to, they may tell it isn't that safe. There are not a lot of stores or restaurants nearby and the sidewalks are not the safest to walk on. None of this is the hotels issues, but just want to give you some details. Breakfast was good with some lunch items as well. We ate dinner here one night and it was ok. Use Uber to get around. It is cheap and quick!

Great stay at the hotel for a week. Promptly assisted by the hotel staff to fix the bathroom fan and the upper door lock. Would definitely recommend for anyone staying in Manaus.

A very resonable hotel located just out of the city centre. Refurbishments to the outside of the hotel were being carried out and the rooftop pool was unavailable. However for the price was highly impressed with the food and service. However the lifts were not the best and could seem cramped at times and without aircon inside wasnt a nice feeling with Manaus being a very hot place to visit. There was a shop inside and that came in handy for provisions and tours could be organised from here so that was great.