Hotel Jnterlaken

A Wonderful Stay with Excellent Service in a Prime Location We had a fantastic experience at this hotel, which is perfectly situated in the heart of Interlaken, making everything incredibly accessible. The rooms were exceptional, offering not just comfort but also breathtaking views that made our stay truly special. The highlight of our experience was the outstanding service we received. We were exceptionally well taken care of by Valentina at the front desk; she was wonderfully accommodating with all of our requests and made us feel completely welcome. I also had the pleasure of speaking with the owner, and it's clear he is deeply committed to ensuring a positive customer experience. While our stay was overwhelmingly positive, giving a four-star rating due to a suboptimal experience with another gentleman at the front desk (who has tattoos and works the morning shift). His demeanor is consistently curt and rude, which stood in stark contrast to the warm hospitality of the rest of the team. Owner should give additional coaching on customer service ensuring all staff reflect the hotel's otherwise high standards. We left with amazing memories of our time in Interlaken and would recommend this hotel for its location, rooms, and wonderful staff like Valentina.

The staff were extremely kind, thoughtful and helpful. Very welcoming. Location was great to navigate wherever you wanted to go in the area. The only downside was no view of the mountains. We were on the first floor, not sure if there are views from other rooms. The room itself was new, very clean with an amazing shower.

Excellent location. Rooms are small but well equipped and have everything that you need. (Small thing but there is no conditioner for your hair). Small breakfast buffet but good variety. Ate at the Tavern Restaurant our first night there and food was awesome!

Everything is good in this hotel. Walking distance to train station about 8 minutes. Restaurant in the hotel is good , partially the cheese fondue. Breakfast has lots choices and good quality. Room is fair enough size with double bed and sofa bed for 3 of us. Room rate is very reasonable.

We spent a wonderful week at the Hotel Interlaken. It is in a perfect position a short distance from the station. Our room had a beautiful view of the Jungfrau and the church. We were extremely happy with the service.

Huge room and a great location right in the heart of Interlaken. The hotel was inviting and comfortable and provided perfect access both to the town of Interlaken and the surrounding mountains. The train station is 2 blocks away, the breakfasts were perfect and the staff was very nice.

Just a 10 minutes walk from the Interlaken OST station, this hotel is a piece of paradise right in the midst of Interlaken. As soon as you enter the hotel, you feel like you have been transported to a Swiss dream. We had a room on the 4th floor with a balcony which overlooked the Swiss Alps and 2 churches. It was peaceful, ethereal, right in the middle of Interlaken yet away from the hustle bustle of the busy streets. There are lots of eating joints in and around the hotel and Coop was also close by. Breakfast is included in the rates and it was the most amazing breakfast that we had in our 15 days European tour. The restaurant Tavern is quite popular for its Swiss fondue and the breakfast served is simple yet scrumptious. The staff is courteous and helpful. The stay in the hotel was one of the highlights of our European tour. Highly recommended!

Hotel Interlaken is a gem! The staff are incredibly friendly and helpful, always ready with a smile and local tips to make your stay unforgettable. But the real stars of the show (besides the staff, of course!) are the breathtaking views of the mountains surrounding Interlaken - truly stunning! And after a day of exploring, the rain shower in the room was the perfect way to relax and unwind. If you're looking for a hotel with a warm welcome, stunning scenery, and a fantastic shower, look no further than Hotel Interlaken. Highly recommended!

Extremely disappointed with this hotel. Please stop advertising that it has AC. I paid extra to find a hotel that had AC. The room was hot the bathroom was like a sauna. I was told the AC only gets 5 degrees cooler than it is outside, so if you're staying here in the summer, good luck! Glad I only stayed one night. Plus the room is outdated. It's dusty which is why I didn't sit on the couches. Plus, the wall ceiling looked as if it was caving in. This was the upgraded room. I can't imagine the how the economy rooms look and feel. Staff was also rude. Only plus side is that it's close to the train station.

Room= clean with nice bathroom but the sheets on the bed were horrible. Duvet was very thick and heavy and room (entire hotel,actually) was very hot. We had our window open all night. Staff are friendly and knowledgeable,and willing to help. Very disappointed in the food for dinner but breakfast buffet was nice Good location. A Walking around town, I wish we had stayed at the much less touristy Hotel Goldy

Beautiful hotel in a picturesque and prime location. Wonderful staff, cute and clean rooms, great service, and breakfast included! We had such a nice stay! I would definitely recommend!

The wait staff was friendly and the food was good. We stopped in with small appetites but they treated us respectfully. I enjoyed the asparagus ravioli appetizer. In usual Swiss fashion, the waiters became invisible once our food was served. Paying the check shouldn't be that complicated!

Probably my favorite hotel I've ever stayed in, and I've stayed in a lot of hotels. Good location and just gorgeous room, comfortable bed, great balcony overlooking the pond; watched the sun rise from the balcony one morning over the mountains, perfect. Nice level of luxury; super nice but not crazy over-the-top fancy.