Hotel Irma, ZIhuatanejo

It's not your big chain all inclusive hotel so if you are expecting that this isn't the hotel for you. Location is just perfect, walking distance to downtown and restaurants. Beach front with beach access. Restaurant a bit expensive and can find way cheaper food at restaurants near by, but their food is good. Service is amazing! The bar was great! Will definitely stay here again on my next trip.

Not a fancy hotel but so clean and well cared for. Location couldn't be better. View is spectacular. Pools are wonderful. Fully booked but still so quiet and not crowded. No elevator and lots of stairs, so be warned if you have mobility issues

Rooms are cossie with a view worth the rate. Love Zihua! Best vacation money can bye! Clean, safe and just a big treat! Cannot say enough. Next is a 5 star dinner overlooking the bay. Even better, just a 2.5 hour flight from Dallas. We are already planning our return.

Hotel Irma is a beautiful authentic Mexican experience. This is not an all inclusive resort. Rooms could use an update, however the beds are comfortable, the rooms were cleaned daily and despite a minor issue we had, it was addressed and fixed immediately. The outdoor pool area is amazing. Loungers with fresh towels are always available as well as tables and chairs for sitting and relaxing. The 2 pools are salt water which was a nice surprise. Staff and service were excellent, helpful, and friendly. Food and drink is good at Las Naranjas on site. We added the breakfast option to our stay and it was lovely to have fresh coffee, fruit and any one of their breakfast options each morning to start our day. This hotel does not have elevators and is located on a steep hill. The spa is pricier than those “beach massages” but it is definitely worth it! Renia is trained and does an amazing job. We booked her services multiple times during our stay. Loved the access to the public beach via stairs from the hotel. The views and sunsets are spectacular! Definitely will be back. Zihuatanejo is a safe, clean place with tons of charm.

Got very sick here from something eaten at the hotel, my wife did as well. We lost 3 days of a 7 day vacation. No longer ate there! Service was lackluster compared to what we were used to. You had to hunt down a waiter or walk up to the bar to get what you wanted. Our room initially had no hot water first 2 days of stay. We complained and I think others did too. They installed a pump that ran every 15 seconds and could be heard day and night. The whole place was very noisy. Rooms were cramped, no extra storage, no fridge, etc. Live out of your suitcase. Pool was nice, but no music (and you cant bring your own speaker).

Not sure about the 2star rating, place and views are fabulous, location is on the beach and close to town, staff are professional, attentive and fun to be around. Having a great time and will be returning.

Lovely place. Just stopped by to meet a friend. Lovely cool and breezy in the afternoon. Amazed at cool temps and breeze passing in the halls.. went to the boutique, awesome stuff, great prices.. might have to come for a stay..

Moderately priced hotel in the best location. Located about 15 minutes along the Fisherman’s Walk from el Centro, this hotel was perfect for us. Great views and easy beach access, friendly staff, beautiful pools, and good food. We look forward to returning.