Hotel Isabel

I am a older lady who traveled to Mexico City with another older lady. We stayed here Jan 21st to Jan 28th. My friend speaks Spanish, I do not. This is a nice but basic hotel. Considering the location, the price was very good. We felt very safe at the hotel, and felt safe walking in this area. The beds were nice and comfortable. The staff was very helpful, but I don’t know how many speak English. The rooms are basic, and the bathrooms are quite small. The shower water kinda went everywhere, but we asked for an extra towel for the floor, and they were happy to do that. We asked for a quiet room, so we were in the back overlooking a small but pretty patio. You do not want to be over the bar if you are a light sleeper, as it is noisy most nights. The roof top patio is nice, and the lobby was nicely decorated while we were there. The location is great. You are close to the Zocolo and The Alameda. We had hired our own driver/guide, so I cannot talk about the tours they offer. There are pharmacies close by. The food in the restaurant was pretty good, and reasonably priced. The waiter was very kind to two old ladies. They give you two bottles of water each day, and have extra bottled water for sale in the restaurant. There is an exceptional bakery a block away. They do not have blow dryers, so I was glad I brought one. Overall, it was a great trip, my thanks to the staff of Hotel Isabel.

I recently stayed at Hotel Isabel in the heart of Mexico City’s Centro Histórico and found it to be a charming, budget-friendly option with a few caveats. The hotel’s location is excellent – just a short walk from the Zócalo and major landmarks, which made exploring the city very convenient.  The building itself has a colonial feel: high ceilings, wood-floors in some rooms, and a sense of history that adds character.  On the positive side, the staff were generally courteous and the rooms were spacious, which is notable in this part of the city. Several guests’ve pointed out good value for the price.  That said, the hotel is clearly dated and some rooms show it: bathrooms may have slow drainage, the décor is old-fashioned, and soundproofing is minimal, so street noise can be a little concern.  For travellers seeking simplicity, good location and a local flavour, Hotel Isabel works well. But if you expect modern amenities, state-of-the-art rooms or luxury finishes, you may feel the difference. In summary: a solid choice for sightseeing and value in CDMX’s historic core.

Amazing location that is walkable to almost anywhere. My rate included breakfast and it was wonderful. Having to drop the key off at the front desk was a little silly. I would totally recommend staying here and will stay here again on my next visit.

Just got back from a wonderful experience in visiting Mexico City, including my stay at Hotel Isabel. My family and I were very comfortable in our rooms. The whole Zocalo area felt safe and when we come back, we’ll definitely be staying at Hotel Isabel again! Thank you staff for your service!!!

Great old hotel. Great location. Very good beds, showers, etc. Big rooms. Wood floors. Branded sheets and towels. Love all the little details of this Grand Dame hotel. Great value!

What a wonderful, spooky old place! Excellent location. The restaurant is good and convenient. The bar is a hoot! Full of locals who kindly tolerated and welcomed us into their little scene. The rooms were clean and very spacious. The staff was unfailingly polite, helpful and friendly. ||Do be aware that multiple rooms/nights require a deposit. That was not made totally clear to us and one of our rooms had been cancelled. We were able to get an additional room the next night however, and it was even more fabulous than the first. The staff was very kind and apologetic about it. eh, it happens!!||Rooms facing the street have some street noise along with the view of the city scape. To be expected, but our second room was very quiet and peaceful facing the courtyard.

Hello everyone. Just stayed here for 2 days in my recent visit to mexico city. I wouldn’t say much about the service and location those 5 stars should be enough to tell how was it. Talking about the rooms all is good. Didn’t see any charging socket beside the bed could work on that maybe by a wire extension. And one more important thing it is close to most of the activities around, shops and a few attractions.

A good location old hotel with big rooms having very high ceilings with no air conditioning, not even a fan. Very grim looking lobby having a few old furniture and dirty looking floor with an ugly reception desk with English speaking personnel. Acceptable restaurant, little bar. Good location with big vertical sign that can be seen from different directions. You might get little disappointed at the beginning, but you will finally like it. Good people, safe place. Very close to everything. Wish you nice stay.

I've stayed at this hotel six times. This time, I received an email from them offering free breakfasts. I bought a six night stay, and was expected the free breakfasts. However, the attached restaurant didn't even open until 9 am, so by then we were long gone so the offer was circumvented by not being open until late. They also tried to charge me twice for the last night stay, which was annoying plus I found that I was overcharged for the room based on their rack rate... and they wouldn't adjust the rate! For some reason, they no longer provided bottles of water in the rooms, you had to ask. That means if you didn't know better you'd drink from the faucet, which in Mexico is asking to become ill. Don't bother with this place, it's falling apart!

Stayed here back in '83 when Dad and I toured Mexico. This is the historic hotel where John Ross lived for many years. Service was impeccable. Ambiance wonderful. Would both return and recommend.