Anouk Andriessen
Google
I normally never write a bad review, but in this case I feel truly obligated to warn other travelers.
At first sight, the accommodation looks fine: the tents are decent, but extremely hot even at night. The shower is only cold (which we didn’t mind too much with the heat) and drinks are very overpriced. The staff, however, were far from friendly, despite many reviews suggesting otherwise. They were loudly watching TikTok on their phones, disturbing the peace, and kept both hammocks for themselves so guests couldn’t use them. They spoke no English and made no effort to speak slower Spanish or use a translation app to help us understand.
The absolute low point was a serious situation involving rabies. Instead of helping us in any way, they did absolutely nothing: no support, no information, no sense of responsibility. On top of that, we were even laughed at. This was not only unfriendly, but dangerously irresponsible and shows an extreme level of negligence. When we later tried to give them feedback, they reacted in a strange and inappropriate way.
Because of this combination of poor service, lack of hospitality, and especially the shockingly negligent response to a potentially life-threatening situation, I strongly advise everyone to avoid this place at all costs. There are plenty of much better options in the park.