Hotel Joya

We loved our stay at this hotel. All of the staff were fantastic and very helpful including the reception, bar, restaurant, and the cleaners. It has a Spanish feel and we tried to speak our limited Spanish when possible which we like to think was appreciated! The staff at the reception area spoke clear English and were always able to answer any queries we had. |The public areas of the hotel were nicely presented and the pool was a great place for our young son to improve his swimming. There isn't much of a shallow end and it isn't the biggest of pools but the water was pleasantly cool and it was perfect for our needs. There was a small issue in people leaving towels on a limited selection of sunbeds and not returning to them for hours. The hotel could possibly look at an allocated sunbed system. There were also a few people smoking/vaping around the pool despite the clear 'no smoking signs'.|I thought the quality and choice of food in the restaurant was excellent. It's mainly Spanish, but there are mainstream choices to cater for other nationalities as well. It wasn't really a place to linger over a bottle of wine, cocktail or cerveza but the bar downstairs is a more suitable place to head for drinks in a lively environment.|My only issue was the soundproofing of the rooms when fellow hotel guests arrived back in the early hours. There was a lot of shouting and slamming of doors which woke us up for a few nights of our stay. Perhaps the doors could have a quieter closing mechanism or there could be a few polite signs asking guests to please be considerate of others.|The hotel is situated in a great position in Benidorm and is a short and interesting walk to either the Levante beach area or the Old Town. All in all, we really enjoyed our stay and have no hesitation in recommending the Hotel Joya.

Maids everyday clean towls and room. Staff at bar and reception very good On last night there was group of lads very loud on balcony whistling and shouting. They must have been heard by reception as we could hear them at checking out. Not challenged or warned about behaviour which was disappointing

Brilliant hotel, peaceful & quiet which is what we was looking for. Staff were lovely rooms cleaned everyday with fresh towels. 2 lifts to choose from, games area,ballroom, pool with jacuzzi. Levante beach is 10 minutes walk away. There's also a little hut around the pool that serves soft drinks, snacks, alcohol & food. Would definitely go back.

Me and six friends stayed for the benidorm fiestas for four nights. The hotel is in a great location, a 15-minute walk to the new town and old town and 10 minutes to the beach. Check inn was very slow but the staff were friendly. Our room 711 was a good size with a double and single bed. With a bath and shower over it. Definitely no soundproof in the room as you can here conversations from next door. Our friends toilet stopped working and they reported it and it was never fixed. We would stay here again .

What an excellent 3 star hotel! 🙂... We stayed for 4 nights and our 3rd floor room with balcony overlooking the pool was the perfect size and had everything we needed. All of the staff were attentive and all excelled at their roles; Reception staff, Catering staff, Cleaning & facilities staff, all deserve recognition for carrying out their roles to the highest standards. We visited in October half term so the hotel seemed quiet and as a result, we had the pool to ourselves most days! 😁 The weather was great as well during our stay and with the hotel being a brisk 10 minute walk to the beach and main action spots, we divided our time between the pool and the beach. Also the Benidorm Intermodel train/tram stop was only a 10 minute walk up the hill from the hotel, so venturing out further afield wasn't an issue either. Would highly recommend Hotel Joya for families, couples and single person travellers

Myself & my mother in law stayed in this hotel for a week, we was situated on the 4th floor but there were two lifts to use. I must say I found this hotel wonderful, it was situated 10 minutes walk from levante beach, if you struggle to walk they will always phone you a taxi which costs 5-6 euro. The hotel was so clean, the rooms got cleaned everyday, changed towels & made the bed. The staff were lovely even though they couldn't speak much English. The pool with jacuzzi was warm & very clean as was the seating & loungers. They had a little hut that you could order soft drinks, slush, alcohol & food from. The hotel was faultless we loved every minute of our stay

Hotel itself ok. However, you can hear guests in other rooms as no sound proofing. No fridge in room which I've not experienced before even in budget hotels. While towels changed and bed made, cleaning not up too standard. The bar seemed understaffed and even then they weren't very customer friendly. Had too wait ages as tables being cleared took priority. While you can't stop the rain falling, you can ensure maintenance to avoid leaks into the restaurant and bar area.

Lovely holiday. We had 2 rooms for myself ,2 daughters and 1 granddaughter.|The rooms and balcony were great. The staff were very helpful. We had room only, but the food in the bar was great. Would defiantly stay there again.