Hôtel Kaijoo by HappyCulture

We had an amazing family stay at Hôtel Kaijoo by HappyCulture! The location is perfect—right in the heart of Strasbourg, making it easy to explore the city on foot. The rooms were spacious, clean, and very comfortable, ideal for a family. The staff was incredibly welcoming and helpful, always ready with great recommendations and a smile. We loved the cozy atmosphere with the bunk beds for the kids and the modern design touches throughout the hotel. Breakfast was delicious with plenty of options for everyone. Overall, it was the perfect blend of comfort, convenience, and hospitality. Highly recommend for families visiting Strasbourg! Special thanks to Milo, Mylène, Adrien and Céline for make our dream trip so special.

This is one of the nicest hotels I have ever stayed in! Great location and the complimentary drinks and snacks (including mulled wine!) are a lovely touch. Staff are all super helpful. Rooms are well designed and equipped with quality linens. Everything is spotlessly clean too. Highly recommended for a visit to Strasbourg!

The staff is great, very friendly. Thanks to Celine for always being helpful. The room could use more lighting. It was very dark in the evening and made it difficult to see, read. Overall it was comfortable for 3 of us and all our stuff. Beds were surprisingly nice. We're used to very hard beds when traveling in Europe 🤣 we didnt pay for the breakfast but it looked good. We loved that there were glass bottles to fill with water for the room!! Complementary mulled wine, cookies, coffee and hot chocolate! Nicely located very close to all the Christmas markets, 10-15 min walk to all. Thank you for everything!

Rooms are a bit old. It definitely does not look like a 4 star hotel. Also, car park needs reservation which is actually should be written during reservation stage. We could never use the parking spot. They have 66 rooms and only 8 parking spots. So this hotel should be considered to not have parking. Staff and location is great though.

Staff: The date we visited is June 13, 2025. While checking in, we chose to pay by card and mentioned we don't have enough cash because one of us was pickpocketed in Lyon. Without showing sympathy, the front desk laughed and said "But you are from Taiwan!", implying we should have been aware of it because we have the same situation. (However, Taiwan is where you can leave your laptop or mobile phone on the table of a crowded cafe for securing your seat while going to toilet, no need to worry they will be stealth.) In the last part of the check-in process, the same staff mentioned we can leave our luggage at the front desk for a while after checked out, and my friend gave a compliment by saying suprisingly "how come you know that's my next question?". But he replied "because you Chinese always behave the same." As Taiwanese, of course it's not nice to be called Chinese, so we explained nicely that it may cause problem by saying so, because it's just like calling an Ukrainian a Russian. The he said "they are the same, the root is the same, the behavior is the same" and then he got emotional and said further "I don't want to talk about politics, but everyone does bad things, the Ukrainian, the Russian, the Israelis ....(followed many sentences about Gaza, Hamas and something with a speed that my English ability wasn't able to catch up." The situation was so ridiculous that we just wanted to go to our room and didn't want to argue with him anymore. In my opinion, as a hotel, of course every staff can have their opinion about politics, but it's really not necessarily to poke or insult your customers. We would see you only couple times, we don't need to know your opinion either. Room: Nice and clean. The noise from outside is very loud during the night, but the ear plugs the hotel provided helped. Breakfast: Delicious but always lacking something. The supply needs be taken care of more often . Location: Good.

We stayed at the hotel for one night, for our city trip at the Christmas market of Strasbourg. The experience was great! Wonderful hotel with a lovely reception, great rooms and perfect service. There was coffee, water and muled wine for free. I've been to many city hotels in several countries but this one was by surely the best. The location of the hotel was also perfect to reach every attraction of the city. If we come again to Strasbourg we will definitely choose this hotel again! Merci!!

This hotel was a big shock for me, the photos don’t match with the published through the websites like booking.. etc. The service was excellent and the front desk did their best to satisfy me by getting my money refunded for the nights I decided not to stay. There is 1 person in fronts desk he helped by explaining the near activities and then Cilen did her best to get me refunded and she was fully understanding beside Bobuker he was helpful with booking car and other things. I request the hotel to reconsider renovation along with good windows as the noise is high while sleeping. Also make the toilet bit wider to give space. But from location it was perfect in the middle of the attractions. It is for improvement plz don’t take it before

Perfect hotel to visit the Christmas markets in December! You can go on foot all around the center of Strasbourg from here. Rooms big enough for families, lots of space and very well equiped (with a special welcome gift: a bottle of champagne, chocolats and cookies!). Very good breakfast, lots of options, and also a tea/coffee and water corner free of charge, always available. Very friendly and helpfull staff as well!