Hotel Kansas City - The Unbound Collection by Hyatt

My experience at Hotel Kansas City was absolutely fantastic. I was in town with my young daughter for the Hallmark Christmas Experience, which was incredible all on its own. The stay at Hotel Kansas City only added to the magic of our weekend. We arrived very late in the evening, but were greeted with a warm welcome at the front desk. After a quick overview of the place, we made our way to our room, and the beauty just continued. I loved the uniqueness of this place. They have worked so hard to preserve so much of the old charm. We had breakfast every morning at the Lobby Market. The menu is somewhat limited, but we enjoyed something different each day. There were a wide variety of coffee drinks to choose from, including speciality holiday flavors. We opted to sit down and slow roll our morning because we're early risers, but they have a great grab and go selection as well. The hotel is a quick walk to the nearest stop for the Street Car, which made it very easy to get to our destination each day of our stay. I cannot say enough about this location and would absolutely consider it for our next visit to Kansas City.

Stayed here for a quick family trip with my kids for 2 nights in the city. The suite was very roomy and comfortable. It is an old, historic building but has its own tastes, class, and depth in its pride. Very conveniently located in the center of the downtown, a few blocks from the city rail stops, public library, and close proximity to other many places that attract visitors! The breakfast and coffee drinks at the café was amazing!! (Hands down recommending the French toasts and breakfast sandwiches) The service was variable ranging from indifferent staff to above-and-beyond top notch managerial staff (Huge kudos to Mr. Davante Hudson for his excellent, professional assistance with impeccable hospitality). Overall, I would definitely consider visiting this hotel again in the future!

I stay at this hotel every month while traveling for work. If you love history and appreciate architecture, this spot is for you. This hotel abounds with historical charm. The staff is amazing, rooms are always clean, and the lobby market offers a wonderful breakfast menu with a gluten free bun option. Location can’t be beat, just a few blocks from all of the downtown Power and Light District action. The only parking option is valet but I’ve never waited more than 5-10 minutes for my vehicle.

Had a good three night stay here with our team for a conference downtown. Price was reasonable and the front desk and door service was great. Rooms clean. Location was within walking distance of light rail and other coffee shops and restaurants. Valet parking per night was a bit more expensive than expected

Had a terrific stay at the Hotel Kansas City. The hotel has a wonderful mix of history and modern conveniences. The staff was excellent particularly the front desk and valet crew. Our room was spacious and the bathroom was very nice. Extremely convenient to the T-Mobile Arena. Would highly recommend the Hotel Kanas City for your stay in downtown

In the center of everything its a beautiful classic style hotel. Great breakfast in the lobby, every person on staff was beyond nice and the prices are reasonable. Room has French doors leading to the bathroom and stone accents everywhere. We had an issue with the AC at 11pm AND THE MANAGER came to the room!

Hotel Kansas City – The Unbound Collection by Hyatt is a luxurious and stylish hotel located in the heart of Kansas City. From the moment you step into the lobby, you’re welcomed by a blend of classic architecture and modern elegance. The hotel is exceptionally clean — from guest rooms to common areas, everything is well-maintained and spotless, providing a comfortable and hygienic environment for all visitors. The staff is extremely attentive and professional. They are always friendly and ready to assist with any requests, making guests feel truly cared for. The level of customer service here is top-notch, from check-in to housekeeping and dining services. Rooms are spacious, beautifully designed, and equipped with all the modern amenities needed for a comfortable stay. The hotel also features a great restaurant, a stylish bar, a fitness center, and other convenient facilities that cater to both business and leisure travelers. Overall, Hotel Kansas City offers a refined and memorable experience. Its excellent service, cleanliness, and thoughtful details make it a perfect choice for anyone visiting the city. Highly recommended for those seeking comfort, quality, and a touch of luxury.

Hotel Kansas City is an absolute dream. From the moment we arrived, everything felt elevated and intentional. The design and atmosphere are stunning—historic character with modern luxury touches. Traveling with my 165 pound Newfoundland dog, Georgie, can be tricky, but the hotel welcomed us with warmth and ease. Having a rooftop dog park just a few blocks away was such a thoughtful bonus the hotel staff shared with me. The location is unbeatable—right in the heart of the city, yet still feels like a retreat. Coffee and food on property were exceptional, making mornings effortless and indulgent. Truly a boutique experience that balances charm, comfort, and sophistication. 10/10 recommend for anyone looking for a luxurious stay in Kansas City.

While I have not stayed at Hotel Kansas City, I am a fan of both Nighthawk (the basement bar / venue) and now, The Classic (the lobby bar). A friend and I stopped by The Classic for the first time earlier this month, on a mission to track down a snack, specifically: hummus. The bartender mentioned the recipe had been recently revamped, which must be an upgrade because it was the best hummus I've tried in a while. The texture was uniquely smooth and the hummus-to-pita/crudite ratio was perfect. Please keep this recipe and hummus on the menu :)

If you claim the name Hotel Kansas City, you're putting yourself out there as being one of the best. IMO, that's absolutely the case here as this is a beautiful, well-run hotel from the top down. Recently did a little staycation here because it's like a theme-park resort for adults; a fancy basement cocktail bar, a nice lobby and hotel bar, and a top-rated restaurant anchoring it all down. We never felt the need to get off the hotel grounds. Valet was friendly, and everything flowed nice and easily* (we'll come back to that), especially compared to some recent hotel stays I've experienced. The room has a beautiful, modern interior that also leans on the classic 1920's feel of the building. It's classy and comfortable all at once. The bed was super comfortable, and while we didn't get a view out our window, you're bound to when facing certain directions. If you're from out of town, it's nice to be so close to P&L and other walkable, vibrant areas downtown. One addition that I really appreciated was their nice coffee bar down in the lobby. They made some great drip coffee, and my wife loved her latte. It's like a real coffeeshop which again makes things so easy in the morning. The only drawback? I never got the receipt that was to be sent my way, and then noticed a sizable bill on my credit card. They had accidentally double charged me for the room, and I had to reach out to multiple people and provide quite a bit of effort to keep the conversation going. I really don't like having to deal with stuff like that as it drags out, but fortunately they were able to get it refunded a week or two later. All in all, a great spot and one I'd recommend to friends who visit out of town when they want to see KC show off a little.

Soooo cool and wonderful old and mildly spooky vibes !! What a treasure and a truly reasonable rate. Loved the style and the space and everything!!!! You must stay here!!!

Want the best burger in KC? This is the spot, search is over, fresh ground burger, savory. You will not be disappointed.

The Hotel Kansas City is under the Hyatt umbrella, our favorite large hotel company. This is a very unique building built in 1920 for the Kansas City Club, a men's club. The location is fantastic if you are going to an event at the T-Mobile Center or the Kauffman Center for the Performing Arts. It's also right next to the Kansas City Power and Light area, which has multiple restaurants and bars. I've stayed here three times. The first time we had a loft, a two-story room that was unbelievable with a two-story window with a great view of downtown KC. The other two times were normal hotel rooms. HKC gives you four bath towels, so many hotels give you 3, sometimes even just two. The design of the rooms is unique. They look more like how you would like your house to look. The bathroom is very nice with attractive quartz, and the painting is unique with some walls being black and some white. The walls also have something like crown molding going through them and even across the ceiling in spots. It really is neat! The toilet in the bathroom is separated from the shower with its own door. The one bad thing is the water pressure was very low in the bathroom. The beds are very comfortable with four pillows for each queen bed. The central air conditioning was fantastic and so much quieter than hotels that have a separate unit in each room. The bar on the lobby floor is great! We have yet to visit the live music venue, but we have heard it from a distance and it sounds great! This is now our favorite Kansas City Hotel and it is where we stay no matter what part of town we are going to be visiting.

Stayed at the Hotel KC when we visited for our annual Big 12 Tournament trip. The staff was excellent all week. I don't think I ever opened the front door, someone always was there to greet me. The rooms were updated and comfortable. The lobby is decorated and aligned to the history of the building. They had an artist painting, a night club in the basement and a great selection of spirits in the bar. It was a great location for tournament activities but didn't have a tournament vibe.

I'm wrapping up a three night stay here in downtown Kansas City. This is a quality, well operated hotel. The staff have been very friendly and quite welcoming. I love the restored, preserved, and historically intact consideration given to the property. I feel a bit like I have taken a step back into time. The wood and tile features create a classical feel and architecturally, and historically rich ambiance. I'm someone that appreciates these efforts at preservation. Nevertheless, the property has updated, modern comforts, that provide a comfortable hotel stay. Valet parking is available and the staff are pleasant and helpful. I didn't avail myself of the hotel's food and beverage facilities, but they appear to be quality options. The immediate surrounding area has a plethora of some significantly superb restaurants to choose from. The immediate surrounding area seemed safe to walk around and explore.

Amazing historic hotel. My grandpa worked here! It's beautifully restored. The lobby is intriguing. I had to wait 30 minutes for my room to be ready because I arrived early. I had a lovely conversation with the bartender while enjoying a superb glass of rosé. They upgraded me to a suite. Every fixture, painting and piece of furniture was well appointed.

1) sink was clogged in our room which was a very small room, they tried to fix it but the smell was horrible & put us in new room which was a nicer bigger room. 2) elevators are very slow 3) when checking out they charged us for 2 cars when we only had one car 4) man at front counter this morning was not very pleasure & had a smirk on his face when we talked about being charged for 2 cars. 5) had to ask for clean towels every day & toilet paper & coffee. 6) when we arrived no one told us about the little elevator to bring luggage from street into hotel only told us that when we left I'll stay elsewhere if I need to come back to Kansas City

Exceptionally nice hotel. It reminds me of the Thompson line, but with character and history. I would stay here again. The only thing I wish was improved is the globalist breakfast options.

I was really excited to stay here during May 2023 as the hotel looked historic and beautiful...which it is. Conveniently located in downtown Kansas City made it easy keep our car parked at the hotel while using the KC Streetcar. Rooms are large in size, but being an older hotel, some of the spaces are awkward. Here's why I would not stay here again. There is no porte cochère and although there is paid valet parking, it's curbside with no ramp or bellhop service. We had to carry our suitcases up a the stairs to the lobby. No assistance was offered. Fast forward to October 2023, we get charged by the rental car service $118.25 for a parking violation while our car was parked at Hotel Kansas City. We paid for daily valet parking, yet we noticed a number of the guest vehicles were parked in red or no parking zones. Valet service said they gave an "arrangement" with who, idk. On this particular day, we were celebrating a special occasion. Our vehicle supposedly should have been in the paid valet parking lot. It irks me that the hotel allowed guests to get parking tickets and still charged us for parking! We suspect the valet tossed the ticket. Shame on Hotel Kansas City! P.S. Monica, thank you for the welcome note, but would appreciate a reimbursement for the parking ticket from your valet service parking our vehicle in a no parking zone!

Truly have nothing bad to say about Hotel Kansas City! I stayed here for 2 nights for a work trip; what an amazing hotel to stay at! I wish I could've stayed here for even longer (lol). Upon arrival, you are greeted by valet. They were so good about holding the door open for you every time. Once inside, the employee at the front desk was beyond sweet when checking in. It was also super easy to check in and out after my stay. The lobby took me aback - there's a HUGE beautiful chandelier / light fixture above, with a classy old school-vibe bar. This hotel has a lot of office space, venue space, etc., so it's used for more things than just being a hotel. There's also a little cafe located on the lobby floor, too. The whole hotel was a vibe - historic, yet up-to-date and trendy. I absolutely loved my hotel room. The bed was HUGE and comfy, the bathroom was gorgeous, and the room was clean. It had a little nook, too, which I thought was different and cute. It had a TV, a closet, 2 night stands, and was more than spacious. The location of the hotel was smack dab in the heart of downtown Kansas City which was the perfect location. This hotel has a lot to offer and I had the most comfortable stay here to say the least. If ever back in Kansas City, I'd love to stay here again!

I was in Kansas City for two nights for a conference that was held at Hotel Kansas City. I was really blown away and pleasantly surprised by the hotel from the second I walked in the door! The hotel is stunning, with tons of interesting art, impressive architecture, and an amazing history. The building was the home of the Kansas City Club from 1882 until 2002. The City Club was a social club, and the building featured meeting rooms, a gym, restaurants, a bowling alley, handball courts, and hotel rooms. (Harry Truman and Dwight Eisenhower were members!) The Club moved in 2002, and the building was temporarily used as a combination of events spaces and condos until it was sold and renovated to become Hotel Kansas City. The hotel opened in 2020, and you can see all the work and thought that went into its renovations. The lobby is stunning and full of eye catching modern art. My room was also fantastic (large, luxe, full of style, and extremely comfortable), as were the spaces we used for the conference (including the gorgeous, jaw-dropping Tudor Ballroom)! The customer service at the check in desk and valet were great. (The hotel lobby has a restaurant and cocktail bar, but neither are open on Monday or Tuesday, so I wasn't able to take advantage of them sadly!) Overall, I really enjoyed my stay at the hotel. If I ever get the chance to return to Kansas City, I'd be thrilled to stay here again.

Great hotel! I arrived on a Friday during the NCAA tournament. The hotel was busy but check-in was fast and easy. They've done a great job of updating this 103 year old building; blending the old with the new. My room was a good size, clean and relatively quiet for being downtown. Ivette at the front desk was very helpful with suggestions that were nearby. The valet was friendly and fast with pickup and return. Also, the coffee shop in the lobby makes some excellent drinks, so be sure to stop before checking out. This will be my go-to hotel on future visits to KC.

We stop in for a drink before a concert at T-Mobile Center. Nice bar. Great cocktails. Beautiful historic building.

One word: Stunning. More words: We were here for a wedding, and this was truly the perfect wedding venue! I was so thrilled when I heard everything from the rehearsal dinner to the ceremony to the reception would all be under the same roof. And each area was stunning. GROOM'S DINNER: Was hosted down in the basement lounge, the Nighthawk. Dark cozy vibes with vinyls on display and super cool decor! It serves up major speakeasy vibes. We came here on the other nights as well for drinks and live music - their homemade seltzers are unreal! CEREMONY: Hosted in The President's Ballroom, this smaller space packs a regal punch. Timeless, classy, and elegant - it's fancy but won't take away from the main event. RECEPTION: In the Starlight Ballroom on the 15th floor, this was the piece de resistance! The bar and ballroom is classy and elegant, but the wraparound rooftop deck is what had me swooning. Truly breathtaking views of the city up here! Our appetizers and meal were delicious as well. Kicking myself for not peeking into the Tudor Ballroom - those stained glass windows looked dreamy! ROOM: Our room was elegant and sophisticated as well, clearly recently updated with great hardware and special touches. I loved the updated bathroom and tiled shower!

Everyone was really cool and hip. I love the lobby and my room. Had a ton of character and lot of interesting books and games to explore. Great location with a grocery store only a 2 minute walk away.

Stayed at the Hotel Kansas City for our Anniversary. We were married here and had our wedding reception on the roof, so we loved coming back to reminisce and celebrate. Management really made us feel special with a hand written letter welcoming us back and a complimentary bottle of champagne that me and the wife thoroughly enjoyed. The building has tons of unique architectural and design features that make it one of a kind. The bed was so comfy it was hard getting up in the morning. Super convenient and close to everything downtown with great views of PnL. The Valet Parking was a bit expensive but we parked in the Barney Allis Plaza Garage which was just 1 block away which was only $15 and didn't have to wait for the valet to pull our vehicle around. There was an amazing restaurant on the first floor and lounge with live music in the basement. The Hotel Kansas City is not a cookie cutter hotel and if you want a really unique and special experience I'd stay here.

This adorable bar has it all. The service was excellent and the food was delicious. I started around 5:00 with a couple cocktails and snacks before our 7:00 dinner on the other side of town. The cocktails were perfect and the charcuterie plate was full of tasty meat and exotic cheese. The server suggested we try a new item i the menu and we were not disappointed. The ribs were perfect and the Spanish seasoning was a refreshing change of pace from traditional BBQ. My hats off the the staff and chef working the bar. We loved it so much we came back after dinner. Stop by for a drink and check out the hotel. It's beautiful and charming.

Every time I or my friends have come in they do not disappoint on how they make their cocktails. If you're staying in Downtown KC or live down here I highly recommend checking out this place! The staff is very knowledgeable on different kinds of cocktails, do be prepared to spend about $16-$19.00 on a single cocktail. You're getting great quality for that price. 10/10 very clean, calm environment.

This hotel really is lovely. The location is wonderful and was easy to walk to work on a business trip. The staff is top notch!

This is a great hotel to stay in. Beautiful and historic lobby and meeting rooms. Comfortable and classy rooms. The staff is beyond friendly and helpful. Close to lots of restaurants and the theater. Can't recommend it enough.

This historic hotel has lots of charm and the personnel is friendly and attentive. Our stay was brief and pleasant with a great evening at the bar. However, the bed and pillows are horrible. Uncomfortable, thin and artificial filling that crackles. It ruined our night.

I stayed here while visiting a friend who lives in the area. As Hyatt Globalist I'm given an upgraded room, if available. I emailed the manager ahead of time but she just said only upgrades can be applied on the day of. Unfortunately it was a busy weekend with a volleyball tournament going on, I wasn't upgraded, not a big deal. My room had some technical difficulties with the digital key, just an inconvenience to go back down and get an actual key. The room was great as it was just me in it. The decor was mid century modern and the colors were great. The location was great only a few blocks from the Music Hall and convention center. It was perfect because I came here to see Hamilton and so glad it was a quick walk away. When I come back to visit my friend, this is where I'll be staying again!

Part of Hyatt, so you can get your points. Holla!! I think this is the coolest hotel in KC. The building is over 100 years old and the ombré paint in the lobby is masterful. So many great touches including the opossum taxidermy paddling his mouse companion in a canoe by the single patron bathrooms. The wall colors are gorgeous and classy. There's an old fashion photo booth by the stairway to the basement club, Nighthawk. It's about a five minute walk to the convention center. Much closer than the long, enclosed walk from the Lowes. The gooey coffee cake is delicious. And makes me wonder why we have ever eaten coffee cake any other way. Coffee is tasty. It's all so boutique-y, charming, with an old world charm. You might see a celebrity sighting of @LordRupertTheFrenchie who lives across the street. We sat in the lobby for hours just talking, and admiring the decor. Bar is also super cozy and hip. This place was thoughtfully put together. I'm a fan!! Happy hoteling!!

The Classic bar in the hotel is souch a beautiful hidden gem. Our bartender John made fabulous drinks with a side of a history lesson on the hotel. Great bartender, drinks and ambiance!

Bottom line: WOW. This place is amazing and definitely a must stay for those that are coming into Kansas City or for a "staycation." The location in the Power-and-Light district makes this place ideal for concerts and events. The hotel itself is beautiful and has multiple bars, lounges, and restaurants that if you should want to just stay within its walls- you could easily do so. I highly recommend you give this place a shot. Venue: this Unbound Hyatt Collection hotel is amazing. The building was once the Kansas City Club and then transformed into a hotel. The hotel kept a lot of its interior design and superbly transformed it into an experience for hotel patrons. The hotel has a "speakeasy" bar downstairs in the basement, a roof-top lounge/bar, and a lobby bar. Additionally, noteworthy executive chefs run a wonderful restaurant on the lobby floor. Their bakery/desserts are a must try. This place also hosted two separate weddings on the same-day so it gets booked often and the patrons seemed to love it. Rooms: a room for one is about 330 sq. Ft. and it was very comfortable. There is a small fridge and a safe for those that look for those amenities. There wasn't a bath tub in my room but a step-in shower, which was nice. The room had a great view of the city and the night lights of Kansas City did not disappoint. The elevators are a bit slow when there's a lot of activity in the hotel but i didn't wait too long. I know it's relative. Service: quick, cordial, and friendly. Highest regards to the team from valet - to housekeeping - to the front desk. All top notch. Bars: tried out both the lobby bar and the rooftop lounge and both were very memorable. The service at each respective location was fast and both had very good customer service. Each location honestly requires its own respective reviews. Didn't get the opportunity to try the speakeasy in the basement but the live music coming up to lobby floor was very pleasant and seemed fun. Overall: will definitely be back to this hotel. It's definitely a hidden gem and a must stays

I was never going to write a review about my Fiancé and I's experience with this hotel because I genuinely believed it was a miscommunication, but after hearing from a coworker this morning that they were treated SO differently then us. I have to leave this here to warn other couples especially ones of color. My fiancé and I went to this hotel a couple weeks ago to do our engagement photos. We had contacted the hotel prior and were told from a staff member we could come in and take photos. After hours of getting ready, the weekend arrived and we showed up to the hotel. Only to be told we needed a waiver and wouldn't be allowed to take photos. Fast forward two weeks until this morning. My coworker just informed me of her friend who got engaged there this past weekend. That they were treated so "nicely" and regardless of a "waiver" that they were allowed to take photos of their engagement with no issues. Even mentioned there was a wedding going on and how they were just told to avoid certain areas! I can only imagine why this couple was treated so much better than we were??? We were told too bad so sad even after explaining our situation to the ladies at the service desk. I'm sick to my stomach this morning. But also not surprised that a white couple was treated so much better than we were. This was definitely an eye opening experience for me and is VERY telling of this hotel and how the "rules" apply UNLESS you're white and blonde.

Stayed here while conferencing at the nearby KC Downtown Marriott. It's an old-timey hotel with a grand-ish lobby and entrance. On first glance, it's a bit impressive, but closer inspection reveals a few shortcomings- food and dirt on the floors, caked-on dust on the restroom exhaust fans, a hyperactive AC in the lobby making things cold enough for penguins, etc. When I got to the room, I was surprised (not in a good way) that the bottle of water was part of the not-free mini bar of snacks and cost $5. Yes, $5 for water. The room was also frigid and a bit on the dark side... The fitness room on the second floor was adequate and mostly empty. Ventilation in the room was poor. 30 minutes into my treadmill run and I thought I was going to pass out... If I were coming to KC for a reason other than conference, I'd likely stay somewhere else.

This is our second time here in KC for a a volleyball tourney and we stayed at this same hotel last year as well. We LOVE it here. Love the beauty and architecture. This time we stayed on the upper floor in room 1407 and it felt like an apartment. Spacious and beautiful. The hotel is well staffed with friendly, helpful people. The lattes were amazing. The hotel restaurant is a must! Great food and atmosphere. Great service. Not sure when we'll be back in KC but if we ever come back, we will for sure stay here again! The area has lots of great coffee shops and restaurants. Very clean and safe downtown!

I've had a great experience here! I'm a stickler on customer service, cleanliness, and hotels in general, as I worked as a hotel front desk manager in college. I received a warm welcome and they shared the story of the 100-year old building turned hotel (which is very cool!). The first floor is trendy, as far as art work (see pics), the bar is well stocked with classy drinks, draft beer, + wine. I also love that the location has valet parking and is very walkable to lots of bars and restaurants. Note: There weren't a lot of people checking in when we did, although I'm assuming they will staff up in busier times. Our room is super clean and has a gorgeous design. Air conditioner, huge shower, safe, fridge, and king bed. Love it! Since we are on the 13th floor, we have original tile from the (men's only) club in the past, when this level was a swimming pool. There is so much history here and we love the vibe. We are thrilled we picked this place.

I just can't say enough about this hotel! From the moment we walked in we received exceptional service. The staff was friendly, informative and knowledgeable. They were happy to answer all of our many questions about the hotel. Built in 1920 as the Kansas City Club, so many of the original detail have been beautifully preserved. The hotel lobby boosts some amazing plaster and wood craftsmanship of years gone by. The lobby also is decorated with various sculptured bust of prominent Kansas City Club members of years ago. As you approach the elevators, be sure to walk over to the stairs on the right and look up. You will see the stunning 6 floor chandelier! It is truly a sight. My favorite view of it is from the fourth floor were you can look up and down at it. While on the 4th floor check out the Tudor Room event space. The stained glass windows are breathtaking and compliment the warm wood paneled room with 5th floor balcony. Now to the the hotel rooms....tastefully modern with classics elegance. Attention to detail was not lost here. Just off the lobby is the lobby bar that has prohibition era drinks. If you are coming to KC for a visit or live in the area looking for a staycation weekend, THIS is your place. Centrally located in the heart of downtown KC, you can walk to the many culinary treasures and event places ( performing Arts Center, Team Mobile Arena, Midland Theater, Crossroads District and Power & Light to name a few)

If you'd like to enjoy a show at the Kauffman center or T mobile center this is an excellent location. This was a short get away for us but we loved the hotel accommodations and the Town Company restaurant was absolutely incredible. We neglected to make a restaurant reservation when booking but the restaurant kindly made room for us. I really appreciated the extra effort to accommodate us on a full evening! The room was spacious and very well maintained. So many hotels right now have deferred maintenance issues, but not this one. We will make this our base hotel for each future visit to Kansas City!

I can't stop talking about this hotel. The historic renovation that was done to this place is so well thought out. The rooms are gorgeous and a really good size. The hotel bar has some delicious drinks that feature local Kansas spirits. In addition the hotel restaurant also feature locally produced foods. The staff are super helpful and nice. And If I was getting married in Kansas City I would definitely pick this hotel!

Stayed at this hotel for a work-related event (holiday party) that was scheduled in their ballroom. Overall enjoyed the event and the hotel room, but then was over-charged on my credit card for literally *double* the amount I was quoted when I booked the room with the discount provided by the event / party block AND significant more than was disclosed on the receipt when I checked out. Although valet parking was supposed to be free for guests of this event (per their event contract), they would not apply this benefit to our bill (so we paid $70 for parking that should've been free)-- everyone else we spoke to was not charged for parking. They also did not honor the event discount rate that I was quoted when I booked the room online. At the end of the day, I paid $418 for a hotel room was initially sold to me as $208 (per the initial booking email). When I called to clarify why this happened, the front desk was terse and told me that I had to take it up with the organizer of the party from my workplace, and "have a nice day" and then hung up. I don't care enough about it to create a fuss about it with my boss, but definitely want to warn others about their sketchy billing practices.

This review is not about the rooms, the historic interior and beautiful decor. This is about THE PEOPLE- the employees and staff are phenomenal. I was a vendor at an event and interacted with several people, all were fantastic. It started when I had to load through the back loading dock, there was a gentleman from the kitchen who was on his break, he went inside and helped me find someone to assist me load in my equipment. Then another gentleman was on a break and helped me with my things AND he was on his break too! What this tells me is that they hire kind and helpful people who genuinely care about serving guests AND vendors at the hotel! The next amazing experience was with the gentleman at the valet. Especially the crew that was clocked in around 10:30p on Friday 5/13. They was energetic, extremely respectful and full of great conversation as I waited for my car. It was obvious they love being there holding the door for folks, giving recommendations for food and entertainment (I saw someone come by and thank them for a place to go!). It was all Disney level service. As a local I can not wait to come back and happily spend my money at this hotel AND I hope these gentleman realize what an impression they left on me and all the people they happily helped. The establishment should be elated that these young men welcome each guest as they come in!

This is one of the most beautiful hotels in KC. You can ask for a tour of all the rooms and they just get better as you go. Great rooms for weddings, private parties, and meetings. Also the foot wonderful. Environment is a blend of traditional and modern. Staff is welcoming and kind.

What a cool building! This hotel has had a few upgrades in the last decade or so, and the latest is pretty cool. We got a choice tour from Benjamin (late evening shift on Friday), including the gorgeous 6 story chandelier and views from the roof. Would love to see the rooms or have a reason to stay here one night just for fun!

This hotel is beautiful. Everything about it. From the interior decor, to the old school architecture. I kind of felt like I was stepping back in time. The staff was so friendly and helpful. We had a corner king room with an amazing view of downtown. The bed was firm, pillows soft and the shower and bathroom were spacious. We grabbed some drinks in the lobby bar before heading out to dinner. They were creative and fresh. Would definitely recommend!

Bar keep was knowledgeable about vintage and unique drinks. It deserves its ratings as best in USA.

Beautiful Hotel!! We flew in from Philadelphia for a Wedding and were very excited as soon as we walk through the doors. The hotel has this antique, classic feel from over a Century ago but with all of the modern amenities and luxuries! Plus it is in the perfect location of downtown Kansas City. The Hotel Staff were professional and kind. The restaurant was delicious but it had a limited menu. They served these interesting Unicorn Treats (they don't sell... it was a treat before you leave :)

I had flown in from Tampa, FL on a very early morning flight and arrived hours before my check in time. I was exhausted, having a terrible day and just needed some rest. After waiting for an hour for my room to be ready, Evette behind the front desk, worked her magic and had me in my room much earlier than the check in time. I was pretty distraught when I arrived to the hotel. Very emotional due to personal circumstances. Evette was warm, understanding and immediately gave me 'mama' vibes...as if she had known me forever. She grabbed my hand over the counter and held it with a gentle strength and a warm, compassionate glance. It was exactly what I needed in that moment and I will be forever grateful. Thank you so much Evette. You are truly something special.

Absolutely classic hotel bar (in a positive way) we love coming here before or after dinner anywhere downtown. Many times you can sneak in here and it won't be busy. Also, if you can get in to Town Company for dinner, DO IT!

Honestly such a nice hotel. The lobby, decor, vibes, staff, all so cute and updated and really nice feel. A perfect location for a chiefs game too as it's 12ish minutes from stadium. Only reason it's not 5 stars - bed are not very comfortable at all. I'd rate the beds a 5/10 so it knocked it down a star.

I travel an awful lot for work (at least pre-pandemic). This is the first review I have written. First, the hotel is absolutely stunning. Granted, as a professional interior designer, I am a bit geeky about well-done spaces. I checked in late and then spent over an hour on a self-guided tour of the public spaces. Guest rooms are equally beautiful, and super comfortable. Second, every single interaction I had with staff was amazing. They are incredibly accommodating, and seem excited to interact with and help guests. Third, the Town Company restaurant (their hotel restaurant) showed me the same outstanding service as the hotel staff, and provided me with the single most perfectly curated meal I've ever had. Fourth, the fitness center has a Peloton. One small negative...The vanities in the guest rooms. They are fairly dimly lit and make up application is difficult. There is a makeup mirror, but not adequate lighting.

Loved this hotel. Beautiful and well designed. Gorgeous rooms. Everyone was also so friendly. Lighting for make-up not so good. And I didn't know that valet cost $30. But the hotel is reasonable and well worth it.

I stay here every Chief's home game and their very consistent. It's a beautiful, elegant hotel. Within walking distance to everything fun. The restaurant is amazing. The bar has great food as well. Rooms are so thoughtful decorated while keeping the beautiful integrity of the hotel. I can't stay any place else.

We had a fantastic experience at Hotel Kansas City. The service was very timely and efficient, and we have to give a special thanks to Mark for his outstanding valet and bag service. I would highly recommend this hotel to anyone who needs a weekend getaway.

We stayed here for a weekend and it was pretty nice! But the staff were what made it for me! They were incredibly helpful and nice! It's amazing what effect great customer service has on your stay! Front desk staff changed each time we went out and each of them were so kind! And the valet were incredible! If I could rate them alone it'd be a 10/10 so thank you!