Hotel Kastanienhof

Wúnderbar! The staff drew me maps for where I needed to go. They let me check-in early; allowed me to store suitcases after checkout. The authenticity of the historic connection between the hotel rooms and the neighborhood is one of the reasons my family always tries to stay at Hotel Kastanienhof. The restaurant caps the experience; the spätzle passes even the strictest of standards - delish!

The breakfast buffet was excellent, location is close to tons of great restaurants and shops, staff is very friendly and helpful, and they have lots of bikes to rent out in their courtyard for cheaper than the bike rental places around town. Rooms are super quiet and comfortable. Only downside is there is no air conditioning - one of our nights there was very hot, but other than that we had a great stay.

We had a wonderful stay! They staff were so friendly and welcoming, and the location was excellent (as was the breakfast). They went out of their way to accommodate our family, including our toddler. I hope we will be back!

Lovely old traditional hotel . Room was absolutely spotless, the ladies who cleaned did a fantastic job. All staff very polite and helpful. We took the optional breakfast which was really good value and a great start to the day. I would definitely return.

Hotel desk staff were helpful and knowledgeable. Hotel room was cleaned daily. The breakfast was excellent as was the restaurant on the lower level. The location afforded us access to all areas of the city. The neighborhood was friendly! Small shops and restaurants close by.

Wonderful hotel with excellent and friendly staff that go out of their way to make you feel at home and give you tips on what to see in Vienna. The hotel is centrally located to many sites, the metro and not far from the central train station (1.5 km). The rooms are spacious and beautiful. There is free water infused with fruit and herbs in the lobby and the breakfast is some of the best hotel breakfast we've had in ages: huge variety of delicious breakfast options, even a selection of vegan options and gluten free. The breakfast is included in the price. We were also happy to stay in a hotel that strives to be more sustainable. All in all a wonderful stay and a hotel that makes you want to come back.

The hotel is situated at an alternative district where many entrepreneurs and art culture people etc are located but not at the heart of the city.|The staff are very friendly at this small but cozy hotel.|Check in and out is efficient. Free WiFi increases satisfaction. The restaurant is historic and local.|The rooms are small but clean. I suggest not to choose a single bed room as it is small and not comfortable.|I suggest for business purposes only.

Stayed here recently with my son. This is a genuine German hotel - and very quiet and peaceful to stay in. It’s quite different to a chain hotel but everything was excellent - nice room and good breakfast. And the location is excellent for the language school and Berlin center, which I could get to in 10 minutes on a bike.

Disappointed as several people had recommended this hotel. The problem was that we were in a room one floor above the back door to the kitchen where staff were in conversation--sometimes with guests-- most evenings and mornings. Given the weather was 90 F for our first days and there was no air conditioning we needed the windows left open. After the second night I couldn't sleep I asked if we could change rooms for the remaining four nights. The woman at the desk who I assume is the owner not only said in an abrupt manner that it was not possible. This is not a small hotel. I find it hard to believe they couldn't change us for at least two non-weekend nights. Though other rooms looked nicer than ours I give the hotel one star for the poor hospitality.

This hotel has nice people and a good breakfast. The only problem is there terrible, and I mean TERRIBLE wifi. They have tried to assist, but it is clear that only a few guests at a time could use it. If you need to be on the internet then this is NOT the place to stay. The laundry down the street and coffee shop next door has better wifi. If they just fixed that part of the stay they would have 5 stars.