Hotel Kastanienhof

Stayed here recently with my son. This is a genuine German hotel - and very quiet and peaceful to stay in. It’s quite different to a chain hotel but everything was excellent - nice room and good breakfast. And the location is excellent for the language school and Berlin center, which I could get to in 10 minutes on a bike.

A very clean hotel in a central location with pleasant service, but the hotel is outdated with a really small bathroom. If you want to sleep at night, you should ask for a room facing the courtyard because it is a central and noisy street with a train that stops right next to the hotel (which is also convenient). There are also renovated rooms, but we were not in them.

Very good hotel in it's price category. Staff is friendly and happy. Always in for a chat and very helpful when you need something. Rooms are a bit smallish but very clean and with all amenities including a minibar and coffee maker. The restaurant is good but with a limited menu. Breakfast is top of the bill.

Very recommendable. Staff is attentive, the rooms are clean and the location is excellent. I will definitely book again.

Location, staff, room layout all fine. Hotel was very comfortable. Would definitely recommend.

Location is great, and the room was clean and had a great mini bar selection. My only critique would be the street noise, but there’s not much to be done about that :)

My wife & I stayed in this hotel back in March '24 and I've been meaning to write a review ever since, because they deserve to receive another very positive one. We are Americans but I've visited and stayed in Germany many times in the distant past. One of the great things about Germany are its hotels. I was very happy to have a chance to visit this one because it was as nice as the many I stayed at in the past. It brought back a lot of really good memories. This one is very reasonably priced, it's very well located, the rooms are quite nice and confortable and the service is EXCELLENT. I also recommend dining in their restaurant where the food and service were also excellent. While there, we needed to by tickets to ride on a Polish train to Warsaw. The on-line financial interaction to get the tickets was complicated, so we asked for help at the front desk. The two people at the front desk both spent at least 15-20 minutes helping us as we figured out how to do it on-line. I really felt they went WAY BEYOND what a guest might expect for service. We were very grateful for their assistance on this matter and generally really enjoyed out three-night stay here. We hope to visit here again, as Berlin is a very interesting place to visit and this is a great hotel at which to stay while here!

We had an amazing experience. Great location, nice and clean rooms and a friendly staff!

Disappointed as several people had recommended this hotel. The problem was that we were in a room one floor above the back door to the kitchen where staff were in conversation--sometimes with guests-- most evenings and mornings. Given the weather was 90 F for our first days and there was no air conditioning we needed the windows left open. After the second night I couldn't sleep I asked if we could change rooms for the remaining four nights. The woman at the desk who I assume is the owner not only said in an abrupt manner that it was not possible. This is not a small hotel. I find it hard to believe they couldn't change us for at least two non-weekend nights. Though other rooms looked nicer than ours I give the hotel one star for the poor hospitality.

This hotel has nice people and a good breakfast. The only problem is there terrible, and I mean TERRIBLE wifi. They have tried to assist, but it is clear that only a few guests at a time could use it. If you need to be on the internet then this is NOT the place to stay. The laundry down the street and coffee shop next door has better wifi. If they just fixed that part of the stay they would have 5 stars.