Hotel Kramer

The cleanliness deserves praise, as does the friendliness of the staff, who were always ready to help. The beds were comfortable, and there was a pleasant atmosphere both in the rooms and in the hotel bar. It is a bit far from the city center, but it’s possible to walk there since the route is urban and there are people around even later in the evening.

Hotel Kramer speaks sustainability! Glass bottles, no extra toiletries, refillable toiletries and a reminder to not dump towels for a wash everyday! The staff is exceptionally helpful with places to visit in Valencia and also provide with a map of the city. The restaurant is 24x7 and the staff was kind enough to make a vegan burger for us, on request on the 1st Jan! If you are staying here, you can enjoy complimentary tea/coffee everyday between 4PM to 8PM. The only issue we faced is there is no AC in the room - only heater, but they compensated by providing a pedestal fan! Very close to bus stop and convenient for travel to all places in Valencia. The map they provide helps tons! Loveddd the experience at Kramer! Definitely recommend!

If I have options to travel again to Valencia, I'll choose again this Kramer hotel. As a family of 4 people, it was one great place to stay 6 days without anything wrong!! Good choice of meals, free coffee every day, large rooms, super clean and warm atmosphere!! It's so easy to visit Valencia by buses. Stations are located across the street. The reception team it's very kind and happy to give anything about staying in Valencia. One BIG thank you 😀😀😀😀😀😀!!!

The room is small but cozy, and the bed is wonderful. The food at the bar is excellent; we tried most of the menu, and it was very tasty. Gabriel at the bar is the best, and the chef makes magic with the food. I warmly recommend this hotel to everyone who wants to visit Valencia and have a wonderful stay.

Excellent location shott walk to the metro and bus stops. Bioparc is at the end of the road. |Staff were all very helpful and Mercedes gave good advice about the city, thanks. |Rooms are a decent size and comfortable beds. The bar, although small, is just right and never had issues getting a table at breakfast.

Amazing staff quite hotel in the north o Valencia centre! Thank you very much indeed to Vicky, Mercedes and Sebastian for making our holidays even more enjoyable!! Gracias obrigado

Terrible experience. Second day of my stay, on the way back from the lunch got stuck in the elevator. Day before already they had problems, who knows how many day it was even before. Was calling to the number of emergency of elevators, nobody pick up, in between 4 times to the "bell" bottom, nothing.. then called to my friend which was already on the room, she came down to tell them that Im here in front in elevator. I got stuck between the floors 3rd and 4th. Nobody was trying to come and calm me down, just told that the technician will be in around half an hour. That too longer in told almost 1 hour. On the end when doors been opend and I was lifted up, the technician just shouted from other floor, quik jump out. OMG all my stuff on the floor I just picked up quik and jumped out (the floor wasn't on the right level). I almost calm me down by all thst long time and on the end couldn't get to my room in 4th floor as cards been blocked, mine and my friends too, she couldn't get in the room either! I called to reception by phone, nobody takes care, nobody responding. Well going down by emergency stairs, obviously I been stressed, unattended and plus can not get to my room. 0 attention, looks like that this happens daily and it is just usual situation. The receptionist managed to tell me on all of this fire, that this is our foult and we kept our cards next to the phone and got demagnetisized! Those days it is almost 0 possibility! Also refused to get me in touch with manager! Lunch time, labor day and manager is not available?! Next day in the morning manager just told that she is sorry about all of that, also that I was angry and why I was shouting on receptionist and no compensation can be made, even the morning coffee they managed to charge me 2.2 eur! She told me if Im not comfortable with them the can give me back money for last night and I can move to other hotel. Yes I did it. Still can not believe that nobody have knowledge how to handle stressful situations! Only one guy, bartender, was calm and definitely knew how to speak and how to handle situation and calmed me down, the day of accident! Elevators has no technical check up stickers. One has from 2024 other one where I been 2025 Dec, check ups every 2 weeks, thats also strange. All systems full of dust balls, cables in the dust, next step the fire!

It's a shame that the lady in charge if the bar, her name is Alicia she said, was so rude with the 3 of us that we decided to leave the bar as she was going to ruin our meal. She did not care about we leaving and the business loosing money. Rooms and reception personnel were great, but it looks like the staff is not consistent throughout.