Hotel Kumala Pantai

Very beautiful hotel in great location, just cross the street and there's a beach. I appreciated you can enter the hotel from lobby or from the beach side. The staff is friendly and welcoming, always attentive. We liked a lot both swimming pools, there are clean , big and the water is not cold. The buffet breakfast is enough, they do not change the dishes a lot but the variety is satisfying. The restaurant is not overpriced, I liked the prices include already the tax (most restaurants in Bali have prices excluded the tax). I highly recommend this hotel in Bali. 🥰

I've been a regular breakfast guest for many years. What attracted me is the beach side location superb coffee and fair pricing. There is no added service charge and credit card charge which is unusual in a large establishment. The other important factor is the engaging happy staff who always wanted to please. I thought the management of this hotel has a great trusting relationship with its staff. It seemed like one big happy family. As I said I have been coming here for years and spent many months in Bali and the staff know me well and know my name. I arrived at the hotel a few days ago and noticed a change in the atmosphere and the behaviour of the staff. I couldn't work it out. They have become almost robotic . Too busy moving and doing this and that. After a few days I chatted to a staff member who pointed up to a surveillance camera. Big Brother had arrived. Wow I couldn't believe the need for this. And if management happen to read this review please reconsider your deployment. You are affecting the morale and friendly engaging staff and guests don't want to be monitored by camera and microphone. We come to Bali because of it's easy going lifestyle.

Stayed in a Deluxe Room on the 1st floor S block from 26 Nov to 1 Dec over looking the smaller pool. Room was Balinese styled and had a renovated bathroom. The room had all the amenities, safe, small fridge etc. Balcony was spacious and comfortable to relax. Service was very good, by all staff that we met. Location in Legian was ideal for beach, shopping, massage, money changer and mini mart. Breakfast was a basic buffet style, had the standard western style food with some Balinese dishes rotated, also had an egg station and breads. Hotel guests were mainly in the older age bracket, and generally Australian. A comfortable mid range hotel that we enjoyed.

This was my second time staying at Kumala Pantai and I am severely disappointed. Our first day there we ate the breakfast and got food poisoning. This was definitely confirmed as many guests also got food poisoning at the breakfast. 5 rooms in our block alone received it and the room next to ours had to have iv treatment it was so bad. We had a local friend come the same day we came and he also got food poisoning and let us know after he left the next day. My family staying in another block at the same hotel got the food poisoning too and whenever the staff was confronted they tried to blame it on Bali belly. This was our last week there and we were afraid of flying home all being that sick. Had the hotel not denied the fact they poisoned their guests and maybe offered some sort of compensation and apology I would not have written this review. I do not recommend staying here and definitely do not eat the food here.

We used this venue as part a 50th birthday celebration. We were very happy with the communication and attention to detail we were provided in the months leading up the the event and on the night. Hardi and his staff were extremely accommodating. The venue lends itself to a great evening as you can watch the sunset over the beach while swimming in the pool and listen to a live band! We added a few personal touches to the night which were well received and accommodated by Hardy and the Zanzibar staff. If you're looking for a venue for a special occasion and want a private venue for your group, across from the beach, very reasonably priced, where you control the music and the vibe, consider the Zanzibar. I would certainly book the place again. Thank you Hardi.

Fantastic hotel who really look after you. I was unwell and the hotel staff went out in the rain to get what I needed. Breakfast is amazing and Ratna and Yuli are always happy to look after you. Beautiful pools. Great location

This hotel is so beautiful. Its set amongst some of the most spectacular garden's that are exceptionally well maintained. 2 beautiful swimming pools. "The Sands" restaurant has great wood fired pizza 🍕 and cocktails 🍸. Staff are exceptionally friendly, always saying hello or willing to have a quick conversation. General Manager Alex even introduced himself and had a conversation with us. The squirrels on the balcony are the cutest things, they love peanuts 🥜 and watermelon 🍉. Pongpong the hotels cat 🐈 is super friendly and loves bacon 🥓. We fed the Turtles and Koi fish every day. We stayed 21 nights this time and we will definitely be back here next year.

Excellent spot in Legian with the outdoor restaurant/breakfast area overlooking Bali sunsets and the beach from the back of the hotel and gated security providing access to the interesting back streets of Legian from the very busy front of the hotel. Decent size rooms with older key card/tab functions set in larger 3 storey blocks of accomodation dotted around two very large pools shaded by large established Frangipanis and large leafed trees. Plenty of sun beds pleasantly enjoy both sunny and shady positions around their full service pool bars. In typical 3 star hotel fashion however, time has come for major renovations on the half century old accommodation. The showers are terrible on the top floor rooms with at least 5 minutes needed for hot water to come thru the pathetic gravity fed system, the door locks are falling off, our rooms had serious window rattle and water ingress from balcony sliding doors, musty room smells with old style very basic tea/coffee/bar provisions and a very 80’s feel walking the winding flagstoned pathways. Breakfast is OK but you’ll be looking for options after a few days of the same old same old. That is 3 star hotels though. The positives - typical Balinese over friendly hotel staff, free in room Netflix, nightly entertainment with Karoake style bands and reasonably priced Bintangs with sunset views. Early check-in, late check-out. Value for money. The management and medical staff are easily accessible if any guest concerns are raised around health and safety matters but business as usual and profits are disappointing placed before common sense and simple problem solving with current senior personnel. It’s the kind of….been here once, wouldn’t come back though….type of hotel. 🤷‍♂️