hildamU9244KJ
Google
A place that didn't meet our expectations. We had issues with cleanliness from the first day. We stayed on the third floor, and the bathroom wasn't cleaned, there was no shampoo, and the dirty towels were never changed, only folded. I asked for a water bottle, and Mr. Francisco charged me $100 pesos for a bottle that costs $15 pesos at the store across the street. I requested cleaning from the maid, Grisell, and she told me to wait until the next day because there wasn't enough staff. We paid a lot to celebrate our anniversary, and it was truly a total disappointment. We asked to speak to the manager, and during our three-day stay, he was never present to provide a solution. There are better options in the area. AVOID THIS PLACE!!!