Hotel la casona

Gorgeous hotel. Beautiful interior. Laura, Diana, and Carlos were excellent hosts. Our room was big and beautiful as was the bathroom and we had a nice view out a standup balcony, and the terrace above us was nice to sit and enjoy the complimentary wine and snacks. Good coffee in the morning. Try to book an inside room. We faced a club and were below the gym so it was a bit noisy one night (the club) and then one morning (the clunk of gym weights on the ceiling).

"A fantastic experience thanks to Miss Soni! She was incredibly kind and attentive from the moment we met. She recommended places for us to visit in Mexico City and we had many surprises, she made sure we were enjoying ourselves the whole time with her impeccable and welcoming service. Her energy and professionalism made our visit memorable! My husband and I will definitely be back to enjoy our first Christmas and we hope she takes care of us again, we even brought her a little gift. Greetings from Miami, we will be visiting very soon."

We had the pleasure of staying at Casona Roma Norte for 8 nights in late October. Every aspect of this boutique is choreographed! From a beautiful design throughout to wonderful amenities, great staff and excellent food we had an amazing experience. |Probably the highlight for us was the hotel receiving a “Michelin Key”while we were there. It was a day of celebration for everyone involved in the hotel. The way management celebrated this accomplishment with all of their staff was heartwarming!|We can see why Casona Roma Norte received this award. Both guests and staff are treated like family and the attention to detail by the ownership, management and staff makes guests feel like royalty.|Jan and Patti

An outstanding boutique hotel, with great facilities. Small gym with a view. Rooftop bar undergoing work, but a huge asset when done. Staff incredibly friendly and helpful. Thoroughly deserves its (very!) recent Michelin key, in a fantastic part of CDMX.

For a relatively expensive boutique hotel this was a disappointment in that they did not really have the on point service and seemed oddly untogether at times. They managed to book two rooms in my name just because they split my name in half which was a complication followed by not having a restaurant that belongs to the hotel and therefore difficulties in billing to a room and a rooftop terrace that seemed to be permanently closed because they were doing renovations. When one of our party had problems because of the noise from those reservations they seemed reluctant to do the obvious thing and give her a better run which was less noisy. My trousers were returned wet from the laundry and a general lack of real attention to detail which they need to have if they can ask for these sort of prices. Should be doing better.

This was an excellent hotel in a great neighborhood, very friendly staff (shout out Carlos) and great food on site. The rooms were well decorated. Highly recommend.

The staff was so kind and helpful and the rooms were well designed, clean, and didn’t feel dated at all - would definitely stay here again!!!

We had an absolutely horrible final night of our five nights stay. Up until then everything was great. Our room was comfortable and the hotel's location is perfect. There were some events that Wednesday night with music that played until 2:30 in the morning. We had a flight the next morning at 7:00 a.m. I went downstairs and spoke with the manager three times over the course of 3 hours. Initially we were offered to move to another room but it was in the process of being cleaned. The second time I went down to inquire about the status of that room I was told it was still being cleaned. I asked to see the room to make sure it was quiet. They brought me to that room and it was as loud if not louder than our original room. The front desk stated they would send an email to their leadership to get a refund issued for our final night. I asked for a copy of this email to have some documentation. I was told they could not provide this and that I should also send an email. As of today I'm still waiting for any response from the hotel. This hotel was already not close to being worth 600 dollars a night, but after this experience I would definitely look elsewhere.

Lovely little hotel on relatively quiet tree-lined street that is a linear park. The interior furnishings are whimsical and fun. The hotel is located a couple of blocks from the subway. It is close to Chapultepec Park, which houses several notable museums. Plenty of restaurants nearby. Staff is friendly and very responsive to service requests. If you book through hotel rather than third party service the breakfast buffet comes free. The buffet is simple, varied and just fine. There is a coffee shop in the building that faces out on the street. Great place to relax and people watch.

This is definitely not a 4 star hotel but I am a fan of the 3 star digs. The small rooms are clean. The beds are very firm but the sheets are soft. The showers have good pressure but the water takes forever to heat up. The breakfast is tasty - especially liked the salsa verde and the fresh fruit but obviously not together. It is in a trendy neighborhood with lots to see.

My husband and just returned from 4 nights at La Casona. We've been to DF many times before but wanted to stay in an affordable local hotel in Roma Norte. The hotel itself is quaint. The rooms are on the small side but clean. The hotel is old but maintained adequately. The biggest disappointment was the bed. It was like sleeping on a box spring. It was so firm and uncomfortable, we were happy to leave to get a good night's sleep elsewhere. The pillows are about 2" thick which didn't help matters. If a comfy bed isn't important to you, then I would recommend this hotel. Otherwise, we have stayed at Hotel Geneve in the Zona Rosa before and been much happier there for the same or less cost.